Job Closed
This listing is no longer active.
We support Swiss SMEs in their international business and help innovative foreign companies to establish in Switzerland.
Platform Operations Specialist – Sales Operations
Location
United States
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Platform Operations Specialist – Sales Operations
Switzerland Global Enterprise
• Support day-to-day operations of key commercial platforms • Collaborate with stakeholders to define detailed requirements • Conduct testing and manage software releases • Resolve operational issues to ensure platform reliability
Job Requirements
- Supports the day-to-day execution, stabilization, and continuous improvement of key commercial platforms (CRM, CPQ and CLM)
- Works closely with strategic owners, business users, and technical partners to deliver detailed requirements
- Manages testing and releases, and resolves operational issues
- Maintains platform reliability, supporting user needs, and ensuring successful implementation of changes
Related Guides
Related Categories
Related Job Pages
More Sales Operations Manager Jobs
Director, Sales Operations
Relation Insurance ServicesYou deserve more than an insurance company. You deserve a partner, a teammate, a friend in the business.
• Drives strategic sales initiatives for assigned region • Optimizes Relation’s sales processes to achieve and exceed organizational goals • Leads the development and execution of sales strategies • Fosters producer success and ensures alignment with company objectives • Oversees the deployment of sales tools and technologies • Conducts in-depth analysis of sales processes to identify opportunities for innovation • Establishes and monitors key performance indicators (KPIs) • Collaborates with IT and other stakeholders to evaluate, select, and deploy sales tools • Fosters a collaborative environment to enhance cross-functional initiatives • Oversees training programs for sales teams • Ensures compliance with industry regulations and ethical standards
GTM Operations Manager
Palo Alto NetworksPalo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Role Description The GTM Operations Program Manager plays a critical role in delivering our next phase of growth as a part of the Palo Alto Networks’ Idira GTM organization. You will manage a portfolio of strategic projects to improve the efficiency of the GTM team, including orchestrating our GTM planning process and the evolution of our GTM Engagement Model and subsequent process and systems changes. This role reports to the Senior Director of Revenue Operations, working closely with the Revenue Operations leaders, Sales, Customer Success, IT, Finance, and other stakeholders. - Project manage a portfolio of strategic GTM projects from inception to successful rollout, including Annual Strategic Planning, GTM Engagement Model, and other key programs. - Provide regular updates to key stakeholders on the status of each portfolio project, including insights into status, timeline, roadblocks, and challenges. - Work cross-functionally with key stakeholders and SMEs to establish clear and thorough business requirements. - Standardize and lead regular status updates to drive successful and on-time program completion. - Liaison between Revenue Operations leadership and key stakeholders to ensure successful project completion, on time and within budget. - Collaborate with various teams and stakeholders to design and support the rollout of change management requirements including communications, training, and enablement. - Solve complex operational challenges while balancing desired business outcomes and technical feasibility. Qualifications - Compensation offered for this position will depend on qualifications, experience, and work location. - Starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be in the range of $99,000.00 - $160,500.00/yr. - Offered compensation may also include restricted stock units and a bonus. Requirements - We are committed to providing reasonable accommodations for all qualified individuals with a disability. - If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. - Palo Alto Networks is an equal opportunity employer. - All qualified applicants will receive consideration for employment without regard to legally protected characteristics. Benefits - All your information will be kept confidential according to EEO guidelines.
• Support the delivery of Sales & Marketing Operations consulting projects for internal teams and external clients. • Configure, optimize, and maintain CRM platforms and related business systems (including HubSpot, Salesforce, Microsoft Dynamics, and similar technologies). • Design and improve lead management processes, including lifecycle stages, lead routing, lead scoring, qualification frameworks, and sales handoff. • Build and maintain reporting dashboards and executive-level analytics that provide actionable business insights. • Implement and troubleshoot lead tracking, attribution, and conversion measurement across CRM, analytics, and advertising platforms. • Configure and validate marketing and analytics platforms including Google Analytics 4 (GA4), Google Tag Manager (GTM), Google Ads, Microsoft Ads, Meta Ads, LinkedIn Ads, and similar technologies. • Support campaign tracking through UTM strategies, conversion tracking, offline conversion imports, and CRM-to-ad platform integrations. • Review CRM data quality and recommend improvements to data structure, automation, reporting, and operational processes. • Assist with CRM implementations, migrations, system integrations, API connections, and data imports. • Support marketing automation, email campaigns, nurture programs, and campaign operations. • Research, enrich, and maintain company and contact data to improve CRM accuracy. • Leverage AI tools and emerging technologies to improve operational efficiency, automate repetitive tasks, generate insights, and enhance client reporting. • Participate in client discovery sessions, solution design, implementation, testing, documentation, and user acceptance. • Develop process documentation, training materials, and implementation guides for both internal teams and clients. • Collaborate with sales, marketing, client services, and technical teams to deliver operational improvements.
• Support forecasting processes, pipeline reviews, and CRM governance activities • Maintain dashboards, reports, and operational metrics for regional leadership • Analyze pipeline quality, sales performance trends, and operational KPIs • Improve CRM data quality and process compliance • Support territory management and account alignment activities • Assist with quote management and opportunity administration workflows • Coordinate with Systems & Tools teams regarding Salesforce issues and enhancements • Support onboarding, documentation, and process communication initiatives • Assist with operational readiness for new products, process rollouts, and GTM initiatives • Collaborate with regional sales leadership and cross-functional business partners • Support Latitude operational initiatives within the EMEA region




