• Responsible for all aspects of client revenue management including revenue and project cost recognition, forecasting, variance analysis and ownership of balance sheet balances relating to your clients. • Review sales orders for accuracy and reasonableness. Confirm Sales Order agrees to Client SOW/Contract documentation. • Generate, review, and send client invoices accurately and on schedule. • Process client onboarding onto the finance system and ensuring the correct data and documents are on file. • Maintain accurate financial records, ensuring compliance with company policies and accounting standards. • Monitor accounts receivable and follow up on outstanding invoices to ensure timely payments • Support month-end closing processes by the timely recording of revenue and providing forecast to actual variance analysis by the adhered deadlines. • Collaborate and maintain good relationships with internal departments, including Account Management, Media and Finance, to ensure the accurate revenue forecast for assigned clients. • Assist with audits and provide requested documentation regarding client-related financial transactions. • Other ad-hoc group assistance

• Manage processes around headcount, vendor-level spending, third-party hosting, and other expenses to ensure accurate budgeting and forecasting • Identify opportunities to automate reporting and improve financial processes using AI, business intelligence, and modern analytics tools. • Maintain a working understanding of business models such as Cloud Hosting, Services, etc. (ACV, revenue, utilization, capacity planning, etc.) • Build and maintain financial models, reports, variance analysis, and communication materials • Work closely with cross-functional leadership teams to support cost optimization and business transformation initiatives • Support in managing business partnering cadence, coordinating month-end processes, and driving projects (e.g., process improvements, business intelligence, documentation, etc.) across the finance function

• Lead the development and execution of the financial strategy for the UK S&E sector • Provide strategic insight and challenge to the leadership team to support informed, data-driven decisions • Oversee financial planning, budgeting, forecasting, and reporting across multisite, multi-client operations • Ensure strong financial governance, internal controls, and compliance with accounting standards and processes • Manage cashflow, working capital, and capital expenditure while reporting into the UK Group • Analyse trading performance across events and non-event days to identify opportunities for revenue and margin growth • Support pricing strategy, yield optimisation, and menu engineering for hospitality offerings • Partner with operational leaders to drive cost control, labour planning, procurement efficiency, and stock management • Act as a trusted advisor to the S&E MD and sector leadership, providing clear and actionable financial insight • Lead, mentor, and develop the finance team, fostering capability, accountability, and continuous improvement

• Support the development, refinement, and stewardship of the enterprise customer experience strategy. • Perform rigorous strategic analyses using qualitative and quantitative data, research, performance trends, and initiative outcomes. • Partner collaboratively with multiple Business Units (USE, PBS, and Accredo) to align CX priorities. • Assess progress against enterprise CX priorities at a strategic level. • Enable continuous tracking of CX strategy execution by overseeing analysis of metrics. • Develop clear, concise materials to support senior leader and Board-level discussions. • Partner with Competitive Intelligence, Marketing, and enterprise stakeholders to inform innovation efforts.