• Provide clients and prospects with compelling, actionable advice regarding their Microsoft pricing and contracting needs, including negotiation strategies and ongoing vendor management, via virtual or face-to-face interactions • Develop and publish innovative, high-impact insights on software pricing and contracting, especially Microsoft, via research articles, webinars, events, and client briefings • Research, analyze, and forecast trends in software, SaaS, and cloud licensing to deliver forward-looking guidance • Lead or participate in ideation and research discussions, collaborating across the BTI community • Conduct in-depth analysis to diagnose client challenges, reframe their strategies, and drive business outcomes • Be client-centric while also encouraging clients to engage regularly with Gartner • Proactively work with the wider sales organization and deliver outstanding sales support to retain and grow the business • Represent Gartner’s insights and methodologies with credibility in client engagements and media interactions

• Create innovative, thought provoking, and highly leveraged insights content • Develop insights and ideas through thought leadership • Perform in-depth analysis to identify client needs • Demonstrate thought leadership and establish insights positions • Research, analyze and predict market trends • Provide actionable advice via virtual or face-to-face interactions • Create and deliver high value presentation materials • Support BTI and Sales with market voice and content creation • Build credibility as an industry expert • Participate in innovation and research discussions • Identify research process improvements • Mentor and coach junior team members

• The Testing and Deployment/Cutover Lead will drive end-to-end go-live readiness for global Request to Pay (RTP) implementations. • You will own testing governance and deployment readiness, and lead cutover planning and execution to enable a stable transition to operations. • Partner with Finance, IT, Purchasing and impacted business stakeholders to drive integrated test and go-live plans. • Manage cross-workstream dependencies, and mitigate risks to ensure successful system launches. • Own and maintain integrated deployment plans across multiple waves and cutover runbooks. • Lead cutover planning workshops and governance; define decision points, capture activities/owners/timing, and drive stakeholder sign-offs across workstreams. • Coordinate end-to-end cutover readiness activities (process, data, security/roles) and maintain readiness scorecards for leadership review. • Lead cutover execution for the RTP workstream and partner with the PMO on the integrated master schedule, status reporting, issue triage, decision escalation, and go/no-go recommendations.

• Manage end-to-end contract operations, from staging quotes to drafting custom terms and conditions, order booking and reconciliation • Audit orders for accuracy, completeness, required approvals, ACV, and recurring revenue • Track non-standard and custom terms across the deal lifecycle • Advise sales on deal structure and discounting to arrive at quality, approvable outcomes • Act as a true partner to sales — triaging deals, minimizing wasted effort, and moving the right opportunities forward • Drive best practices across the contracts process and document new or updated procedures proactively • Build strong relationships with stakeholders across functions, acting as an advisor rather than a gatekeeper.