Role Description Asegurar la integridad y control de la información financiera del CEDIS mediante la ejecución de conciliaciones, registros contables, validación documental y seguimiento a proveedores, garantizando el cumplimiento normativo y la confiabilidad de la información para la toma de decisiones del negocio. ¿Qué harás en esta posición? - Realizar conciliaciones y depuración de cuentas de balance. - Dar seguimiento al cierre contable mensual y asegurar la correcta integración de la información financiera. - Gestionar altas de prestadores de servicios y validar la documentación requerida de acuerdo con los procesos establecidos. - Registrar y analizar gastos, servicios y operaciones contables. - Dar seguimiento a cuentas asignadas y resolver diferencias detectadas durante las conciliaciones. - Validar información financiera y documental para asegurar el cumplimiento de políticas y normatividad. - Apoyar en la elaboración de reportes contables y administrativos. - Colaborar con diferentes áreas para garantizar la correcta ejecución de procesos financieros y administrativos. Qualifications - Licenciatura concluida en Contaduría Pública, Finanzas, Administración o carrera afín. - Experiencia de 1 a 2 años en: - Contabilidad general. - Conciliaciones de cuentas y saldos. - Depuración de cuentas de balance. - Registros contables. - Cierres mensuales. - Validación documental. - Gestión administrativa de proveedores. - Excel intermedio o avanzado. - Experiencia en Oracle (deseable). - Experiencia manejando altos volúmenes de información. Requirements - Analítica. - Organizada. - Proactiva. - Con atención al detalle. - Con capacidad de seguimiento y control. - Que disfrute trabajar en equipo y colaborar con diferentes áreas. Company Description En FEMSA y todos nuestros negocios, los procesos de reclutamiento y selección son gratuitos y operan con principios de respeto por el individuo, la sociedad y el medio ambiente sin hacer distinción alguna por religión, género, edad, nivel socioeconómico, origen étnico, discapacidad u otros. En FEMSA Servicios estamos comprometidos con asegurar entornos inclusivos, por lo tanto no discriminamos a las personas haciendo algún tipo de distinción, exclusión o manifestando alguna preferencia que no sea objetiva, racional, ni proporcional y que tenga por objeto obstaculizar, restringir, impedir, menoscabar o anular el reconocimiento, goce o ejercicio de los derechos humanos y libertades por cualquier motivo, incluyendo de origen, raza, estado civil, edad, opinión, género, credo, tribu, asociación o afiliación a un sindicato, etnicidad, clase social o económica, embarazo, identidad de género, orientación sexual, condición de salud, discapacidad o nacionalidad. No es necesario que agregues fotografía al CV, tu talento es lo más valioso.

Role Description The Supervisor of Trust Accounting is a hands-on, frontline leadership role responsible for the day-to-day management of the organization's Trust Accounting function. This individual leads a team responsible for the accurate processing of client payments, creditor disbursements, trust account reconciliations, payment exception resolution, and financial transaction oversight. Reporting directly to the Manager of Client Experience & Trust Accounting, the Supervisor serves as the primary point of contact for operational execution, ensuring client funds are safeguarded, financial transactions are processed accurately and timely, and all activities comply with regulatory requirements, internal controls, and organizational policies. Essential Duties & Responsibilities - Direct Team Supervision: Lead, mentor, and motivate a team of Trust Accounting Specialists to achieve daily productivity, quality, and service level goals. - Process Advocacy: Manage the daily processing of client payments, ACH transactions and creditor disbursements while ensuring timely and accurate execution. - Culture of Accountability: Foster a high-performance environment focused on accuracy, efficiency, and continuous improvement. - Trust Accounting Oversight: Oversee the posting and application of client payments, preparation of creditor disbursement files, payment corrections, and transaction balancing activities. - Workflow Optimization: Collaborate with internal stakeholders to refine cross-functional workflows, eliminating silos between frontline team and back-office creditor support. - Escalation Management: Serve as the first point of escalation for complex trust accounting issues, payment discrepancies, banking concerns, and transaction-related exceptions. - Internal Control Adherence: Ensure compliance with organizational procedures and documentation standards. - Quality Monitoring: Conduct routine audits of financial transactions, payment files, and supporting documentation to ensure compliance with organizational policies and regulatory requirements. - Feedback & Coaching: Provide real-time, constructive feedback and conduct one-on-one coaching sessions to improve team performance and accuracy. - Compliance Maintenance: Ensure all trust accounting activities comply with applicable laws, state regulations, NACHA standards, internal policies, and audit requirements. - KPI Monitoring: Track and report key performance indicators including payment accuracy, ACH success rates, disbursement timeliness, unresolved exceptions, productivity, and service level performance. - Process Improvement: Identify bottlenecks in the daily workflow and recommend enhancements to the Manager to drive scalability and efficiency. - Daily Administration: Manage team schedules, approve timecards, and monitor attendance to ensure adequate coverage for all back-office functions. - Staff Development: Assist the Manager in the recruitment, onboarding, and technical training of new hires. - Performance Documentation: Maintain detailed records of coaching sessions, performance reviews, and any necessary disciplinary actions. Qualifications - 3–5 years of supervisor or team lead experience in trust accounting, accounting operations, banking operations, payment processing, financial services, or a high-volume back-office environment. - Functional knowledge of trust accounting principles, ACH processing, banking operations, reconciliations, and money movement protocols. - Exceptional attention to detail in high-volume, regulated environments. - Experience in conflict resolution and employee relations issues. - Proven ability to create, implement and manage employee performance metrics and reporting. - Proven track record of achieving results through team collaboration. - Proven ability to lead, mentor, and motivate a team to achieve performance goals. - Exceptional in conducting one-on-one coaching sessions and providing constructive feedback. - Decision-making and problem-solving skills. - Ability to handle complex issues and guide team members effectively. - Proven analytical skills for data interpretation and process improvement. - Strong time management and prioritization skills. - Ability to adapt to changing priorities, client needs, or organizational goals. - Proficiency in operating systems, internet browsers, Microsoft Office Suite, and multitasking across multiple programs. - Must have dedicated at home office space with high-speed internet service. - Ability to be flexible with schedule, available nights, weekends and holidays. Requirements - 5+ years of supervisor or team lead experience specifically in administrative operations or a high-volume back-office environment. - Expertise in the relevant field of customer service, credit counseling or call center operations. - Oral and written fluency in Spanish a plus. Education - High school diploma or GED. - Equivalent combination of education, training, and directly related work experience. - Associate degree relevant professional certifications related to financial operations, accounting, leadership, or process improvement (preferred).

• Research relevant accounting guidance (U.S. GAAP and Statutory Accounting Principles) to evaluate complex accounting issues. • Develop, maintain, and update the Company’s accounting policy manual and technical memos to ensure company-wide accounting policies are compliant with current accounting standards. • Maintain knowledge on current and emerging accounting standards, assess the impact, and collaborate with management to ensure proper and timely application of accounting standards. • Serve as a resource to team members and applicable internal/external stakeholders on more complex technical accounting policy and compliance issues for assigned areas of responsibility. • Provide technical accounting support on transactions and strategic initiatives.

• Responsible for accounts receivable, abandoned property reporting, bank account reconciliations • Process invoices, check deposits, and wire payments • Process manual and auto surcharges and post payments • Return check batch completion • Perform check tracers • Consolidate/research outstanding checks, send letters and coordinate voids and/or void and reissue checks when necessary