UPMC is an Equal Opportunity Employer/Disability/Veteran.
Systems Analyst - Senior
Location
EST (UTC-5)
Posted
4 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Systems Analyst - Senior
UPMC
Role Description UPMC is hiring a Systems Analyst-Senior for their Application Engineering team. If you are an experienced analyst with SQL, Azure/DevOps, and claims processing, APPLY NOW! Work Location: Fully Remote Work Hours: Standard business hours in eastern standard time. Purpose: Under the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining requirements, developing, and/or maintaining computer applications/systems, and providing services to meet client IT and business needs. Responsibilities - Perform manual testing in relation to Enrollment, Group Product, and Premium billing. - Complete detail-oriented documentation for new and moderately complex processes. - Responsible for the quality and validity of produced documents. - Extract and document customer/business requirements and needs for use by enterprise architecture and engineering teams (network, system, and software). - Independently triage and resolve Level 2 and Level 3 support issues. - Act as a mentor to less experienced staff in resolution of Level 2 and Level 3 issues. - Take ownership of a project and distribute tasks to team members to meet milestone completion. - Update all project management and time tracking tools accordingly. - Have a proficient understanding of multiple system/application development life cycles. - Always maintain confidentiality of sensitive information. - Always maintain data quality. - Interact with vendors (technical issues, project initiatives) independently, as necessary. - Write and analyze complex reports; make modifications to complex reports. - Mentor less experienced team members. - Create training content and facilitate detailed user training sessions. - Manage process improvement efforts; create and update processes as necessary. - Identify new functionality and/or hardware requirements related to application upgrades and implementations. - Create test plans and review/validate functionality. - Create and/or manage cutover plans including downtime, etc. - Evaluate impact and coordinate efforts across multiple platforms, as necessary. - May be responsible for coordination of tasks and resources related to system integration, validation of testing and implementation. - Performs in accordance with system-wide competencies/behaviors. - Performs other duties as assigned. Qualifications - Typically has 5+ years' experience with modern technology and application support through education or practical experience. - Highly driven and self-motivated to exceed expectations. - Ability to work independently and in a team-based environment. - Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines. - Completes ongoing training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities. - May be required to maintain a standby status as part of a rotation within the team, requiring 24/7 availability during the standby period. Top Skills Needed - SQL - Azure/DevOps - Claims Processing Preferred - Testing Creation (bonus) - Epic experience or certification (bonus) - MC400 - Current UPMC employee or contractor experience Licensure, Certifications, and Clearances - Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
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