Consumer Travel Lifestyle Consultant
Location
Spain
Posted
4 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Consumer Travel Lifestyle Consultant
American Express
Role Description Join our Consumer Travel team as a Travel & Lifestyle Consultant, where you will deliver exceptional service and personalized travel solutions to our Premium Card Members. In this role, you will manage a wide variety of travel and lifestyle requests, providing end-to-end support, expert guidance, and tailored recommendations while delivering the premium service experience American Express is known for. This is a permanent, full-time, fully virtual position, giving you the flexibility to work remotely from anywhere in Spain. As part of our overnight operation, you will work rotating night shifts to ensure continuous service coverage and business continuity. Qualifications - Fluent in Italian, English, and Spanish - Experience in customer service or travel consulting - Strong communication and interpersonal skills - Ability to work in a fast-paced environment Requirements - Must be available for rotating night shifts - Ability to manage multiple requests simultaneously - Strong problem-solving skills - Commitment to delivering premium service Benefits - Competitive base salaries - Bonus incentives - Support for financial well-being and retirement - Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) - Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need - Generous paid parental leave policies (depending on your location) - Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) - Free and confidential counseling support through our Healthy Minds program - Career development and training opportunities
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