Role Description Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. - Deliver outstanding customer and technical support via emails; - Escalating complex cases to the internal team; - Assisting customers with inquiries regarding device operating system, billing, refunds, cancellations, policy questions; - Handling L1 support inquiries and escalation if needed to the internal T2 team; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI. Qualifications - Excellent English skills (at least C1 for both spoken and written); - At least 1 year of experience in customer and technical support; - Ability to learn and follow precise procedures; - Strong analytical thinking and research skills; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload). Requirements - Experience with CRM systems will be a great plus. Benefits - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Role Description ¡ÚNETE A NUESTRO EQUIPO Y ASEGURA INGRESOS DESDE EL PRIMER MES! Si buscas estabilidad, bonos reales y oportunidades de crecimiento, esta vacante es para ti 🙌 - Campaña: Asesor comercial de servicios telefónicos - Gestión: Remota - Descanso: Domingo - Horario: lunes a viernes de 9am a 6pm y sábado de 9am a 1pm ¿Qué harás? - Ofrecer portar a clientes de otros operadores móviles - Registrar atención en el sistema Qualifications - Formación: 5 primeros días virtuales, 1 últimos días presenciales en Jirón Apurímac 224, Cercado de Lima Requirements - Bono de formación de S/40 por día - Bono de asistencia perfecta S/100 - Sueldo fijo: S/ 1,130 - Bono de luz: S/90 - Planilla completa desde el primer día - Comisiones ilimitadas - Beneficios de ley Benefits - Bonos adicionales por continuidad - Reconocimientos por desempeño - Oportunidades de crecimiento interno 🚀 - Bono de S/ 700 para estudios - Beneficios corporativos con instituciones y universidades - Días libres adicionales por permanencia 🏖️

Role Description Join our Consumer Travel team as a Travel & Lifestyle Consultant, where you will deliver exceptional service and personalized travel solutions to our Premium Card Members. In this role, you will manage a wide variety of travel and lifestyle requests, providing end-to-end support, expert guidance, and tailored recommendations while delivering the premium service experience American Express is known for. This is a permanent, full-time, fully virtual position, giving you the flexibility to work remotely from anywhere in Spain. As part of our overnight operation, you will work rotating night shifts to ensure continuous service coverage and business continuity. Qualifications - Fluent in Italian, English, and Spanish - Experience in customer service or travel consulting - Strong communication and interpersonal skills - Ability to work in a fast-paced environment Requirements - Must be available for rotating night shifts - Ability to manage multiple requests simultaneously - Strong problem-solving skills - Commitment to delivering premium service Benefits - Competitive base salaries - Bonus incentives - Support for financial well-being and retirement - Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) - Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need - Generous paid parental leave policies (depending on your location) - Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) - Free and confidential counseling support through our Healthy Minds program - Career development and training opportunities

Role Description Provides medical management to workers compensation injured employees. Performs case management through telephonic contact with all medical providers, employers, claims professionals, and ancillary service providers. Manage medical care in order to return injured employee to pre-injury status. - Reviews services of medical and rehabilitation providers and arranges for and coordinates appropriate evaluation, treatment, and counseling. - Communicates with physician, injured worker, employer, referral source, and any other resource involved in worker's rehabilitation program. - Evaluates home care services and equipment and determines need for home modifications. - Coordinates home care. - Communicates with employers to determine job requirements of pre-injury occupation and to explore light-duty, modified, or alternate employment as necessary. - Analyzes results of treatment and medical status and reviews incoming provider reports. - Identifies suitable employment opportunities consistent with individual's medical limitations/capabilities, aptitudes, and interests to restore individual to maximum independence. - Generates reports to referral source to communicate case status, findings, and recommendations. - Generates correspondence to referral source, medical providers, injured worker, and other parties involved in the rehabilitation process. - Participates in case conferences over the telephone, and participates in internal and external training to enhance and maintain medical proficiency. - Documents case management observations, assessment, and plan in system. - Must maintain a case load to support at minimum 145 hours of billable or inventory of minimum of 72 files monthly with 95% Quality compliance expected. Qualifications - Required: Degree from applicable program of training and a minimum of 3 years clinical experience in an acute care setting required. - Active Registered Nursing license or equivalent within the state of practice or states in which CM is performed. - Preferred: Bachelor's degree preferred. - Worker's Compensation experience is preferred. - Certification in related field preferred. Requirements - Demonstrates adequate knowledge of managed care with emphasis on use of criteria, guidelines, and national standards of practice. - Demonstrates good written and oral communications, organizational and leadership skills. - Computer literate. - Demonstrates good time management skills. - Self-starter. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...