Ajax Systems logo
Ajax Systems

The largest manufacturer of security systems in Europe. Designed and developed in Ukraine.

Technical Account Manager

Location

New York

Posted

2 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Technical Account Manager

Ajax Systems

• Conduct technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees. • Present product roadmaps and new feature updates to Ajax Systems distributors and dealers. • Proactively manage and schedule open classes, private classes and on-demand requests for training and support for Ajax products and technologies. • Promote and demonstrate product solutions tailored to customer requirements; provide technical consultations and support to key clients. • Perform market research and competitive product analysis to identify strengths, opportunities, and areas for improvement. • Build and maintain long-term relationships with key company partners. • Test product features and prepare technical documentation for new products and solutions, collaborating closely with cross-functional teams. • Support the sales team by following up on leads through the company’s CRM portal. • Analyze customer needs in partnership with the sales department to identify optimal product solutions. • Actively participate in the beta testing of new products and services providing expert feedback to product management to refine solutions.

Job Requirements

  • Minimum of 5 years’ professional experience in alarm systems, video surveillance, access control and fire systems.
  • Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems.
  • Experience delivering offline and online technical training to technical audiences.
  • Excellent presentation, communication, and interpersonal skills.
  • Flexible and willing to travel for business trips, trade shows, and other professional events.
  • Self-motivated and independent, with an outgoing personality and a proactive approach to work.
  • NICET and ESA certifications

Benefits

  • Competitive compensation that includes a base salary and performance-based bonuses
  • Car allowance, petrol and all business costs covered by the company
  • Health & Life insurance
  • 401(k)
  • Growth Opportunities
  • Impactful work
  • Innovative Environment

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