Role Description Your project: AdConnect. It is a business within appflame that specializes in building innovative solutions in performance marketing and digital products development. Our performance marketing includes Social, PPC, Native, and Display advertising. Within these areas, we help businesses from around the world acquire new customers through Meta, Google, TikTok, Bing, Taboola, and more. - Build and nurture trusted, long-term relationships with our top-tier customers - Drive retention and proactively reactivate dormant accounts - Identify opportunities for personalized outreach and email campaigns - Resolve customer inquiries and issues with efficiency and professionalism - Act as a bridge between customers and our product team, ensuring feedback is translated into actionable improvements to achieve shared goals Qualifications - Fluency in English (C1+), both written and verbal - Exceptional communication and interpersonal skills - Experience in customer support, account management, or a role focused on high-value customers - A proven ability to work with top-tier clients, delivering outstanding service and fostering loyalty - A strong sense of ownership and accountability for your area of responsibility - Structured, critical thinking paired with a data-driven approach to decision-making - Problem-solving prowess: you’re a natural at uncovering the root cause of challenges (a true detective!) - The ability to simplify complex concepts and communicate them effectively - Flexibility to work either 14:00 – 23:00 or 17:00 – 02:00 (Kyiv time) with a 1-hour break, Sun–Thu, to accommodate the needs of Western markets Requirements - Experience with Tableau or similar analytics tools (will be an advantage) Benefits - Remote-first setup, modern offices with activities, and all the equipment you need, plus compensation to set up your remote workplace. - Fair pay with regular reviews; after probation, compensation for education and English courses, Online Speaking Club, online library, and course access. - Medical insurance coverage, psychologist consultations, unlimited paid sick days, and 31 paid vacation days/year (incl. public holidays). - Corporate events, team-building activities, and paid participation in sports competitions.

Title: Senior Key Account Manager (m/f/d) Location: Germany (Cologne - Hybrid) Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Senior Key Account Manager for our Partner Success team in Cologne! The Senior Key Account Manager is responsible for the strategic management and proactive nurturing of relationships with key partners. This role involves building deep, multi-layered partnerships and providing tailored support to ensure partner satisfaction while aligning with Wellhub’s long-term strategy. The executive operates with a high degree of autonomy, making independent decisions to optimize partner engagement and drive product success. Note: While our global internal title for this role is "Partner Account Manager," we use "Senior Key Account Manager" externally as it best aligns with the German market standards. YOUR IMPACT - Develop and maintain close relationships with key partners through visits, emails, and calls. - Build and maintain multi-layered relationships (horizontally and vertically) with stakeholders, finding the best way to build rapport with key decision makers. - Proactively identify and resolve complex operational and strategic blockers during the partnership lifecycle. - Achieve exclusivity targets by negotiating and securing exclusive deals with partners. - Optimize the customer experience by addressing integration and booking issues and ensuring smooth operations with the partner. - Collaborate with internal teams to align on strategic objectives and support partner success. - Leverage data insights and conduct deep analysis of partner performance to influence partner strategy and optimize product performance. - Participate in strategic initiatives to enhance partner engagement and satisfaction. WHO YOU ARE - A Bachelor’s degree in Business, Marketing, Logistics, or a related field. - At least 7+ years of experience in Sales, Customer Success, or a related field. - German fluency (required) and business-level English. - Strong communication and persuasion skills: you have experience collaborating with senior stakeholders (C-Level) - Solid proficiency in Excel / Google Sheets and the GSuite. - A strong understanding of commercial negotiations and pricing strategies. - Great analytical skills to dive into data and identify operational blockers. - The grit and drive to navigate challenges in a fast-paced environment. - Nice to have: Prior experience in the fitness or wellbeing industry; experience using Salesforce and Metabase. We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in B2B Customer Success and German skills are mandatory requirements. WHAT WE OFFER YOU With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include: WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home. FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines. PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!). PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled. CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn! Wellhub was named a Top Sales Team of 2025! This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. Diversity, Equity, and Belonging at Wellhub We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self. Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here. #LI-HYBRID

Title: Partner Account Manager (m/f/d) Location: Germany (Cologne - Hybrid) Job Description: GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Partner Account Manager for our Partner Success team in Cologne! The Partners Wishlist Account Manager is responsible for the strategic management and proactive nurturing of relationships with key partners. This role involves building deep, multi-layered partnerships and providing tailored support to ensure partner satisfaction while aligning with Wellhub’s long-term strategy. The executive operates with a high degree of autonomy, making independent decisions to optimize partner engagement and drive product success. YOUR IMPACT - Develop and maintain close relationships with key partners through visits, emails, and calls. - Build and maintain multi-layered relationships (horizontally and vertically) with stakeholders, finding the best way to build rapport with key decision makers. - Proactively identify and resolve complex operational and strategic blockers during the partnership lifecycle. - Achieve exclusivity targets by negotiating and securing exclusive deals with partners. - Optimize the customer experience by addressing integration and booking issues and ensuring smooth operations with the partner. - Collaborate with internal teams to align on strategic objectives and support partner success. - Leverage data insights and conduct deep analysis of partner performance to influence partner strategy and optimize product performance. - Participate in strategic initiatives to enhance partner engagement and satisfaction. WHO YOU ARE - A Bachelor’s degree in Business, Marketing, Logistics, or a related field. - At least 7+ years of experience in Sales, Customer Success, or a related field. - German fluency (required) and business-level English. - Strong communication and persuasion skills: you have experience collaborating with senior stakeholders (C-Level) - Solid proficiency in Excel / Google Sheets and the GSuite. - A strong understanding of commercial negotiations and pricing strategies. - Great analytical skills to dive into data and identify operational blockers. - The grit and drive to navigate challenges in a fast-paced environment. - Nice to have: Prior experience in the fitness or wellbeing industry; experience using Salesforce and Metabase. We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in B2B Customer Success and German skills are mandatory requirements. WHAT WE OFFER YOU With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include: WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home. FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines. PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!). PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled. CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

• Establish long term, close and mutually beneficial relationships with your portfolio of Services Partners. • Research, evaluate, recruit and onboard new partners into the Services Partner Program. • Achieve revenue targets through building and managing a pipeline of partner referred opportunities alongside the sales team. • Educate partners on Dotdigital’s offering and conduct regular learning sessions with relevant teams in partner organisations. • Take ownership of your partner portfolio across all processes and systems. • Support business processes with all departments to support the success of the Services Partner Program. • Ensure CRM is up-to-date and reflects reality for opps, partner statuses and stakeholders. • Support internal teams with advice on which Services Partners can be recommended for client queries. • Create new business opportunities (SRLs) through the Services Partner ecosystem. • Support active opportunities through partner influencing where appropriate and applicable. • Establish opportunities for joint lead-gen, content & brand awareness creation through partners (e.g. webinars, roundtable events, case-studies, white papers) for the marketing team to pursue and execute. • 25% travel as required to develop partner relationships. • Attending industry events as required.