Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description Position Location: This is a Flexible (Hybrid) position. Flexible positions require 2 days per week in a ServiceNow office. We have offices in several locations, including Santa Clara, CA, San Diego, CA, and Kirkland, WA Cloud Platform - Kubernetes, Hyperscalers & Distributed Systems We are currently seeking a Distinguished Engineer. In this role, you will have org-wide technical authority, giving you the ability to set technical direction across multiple engineering organizations. You will own the hardest, most ambiguous problems in the platform domain. What you get to do in this role: - You will set the technical direction for our cloud-native platform across multiple engineering teams and organizations, defining the architecture and standards for how Kubernetes, distributed systems, and hyperscaler infrastructure are built and operated at scale. - You will own the hardest, most ambiguous technical problems in the platform domain - multi-cloud topology, control-plane design, workload isolation, identity and trust fabric, and reliability at the scale of hundreds of clusters and dozens of product workloads. - You will partner with engineering fellows, principal engineers, and other senior technical leaders to drive consistent architectural decisions and the adoption of best practices across the entire platform ecosystem. - You will identify and mitigate the biggest technical risks in initiatives with C-suite visibility, and you will be the person leadership trusts to make the call on managed vs. self-managed tradeoffs, substrate portability, and multi-hyperscaler strategy. - Where you see the need, you will personally design and build the critical components - control planes, operators, infrastructure abstractions, and the systems other teams build on top of. - You will mentor staff and principal engineers and shape the next generation of the organization's technical leadership. Qualifications To be successful in this role you have: - Experience leveraging or critically thinking about how to integrate AI into engineering and platform work - whether using AI-powered tooling, automating operational workflows, building agentic systems for fleet visibility and operations, or reasoning about AI's impact on how infrastructure is built and run. - 12+ years of experience designing, building, and operating large-scale distributed systems in production, with deep expertise running Kubernetes at scale (multi-cluster, multi-region, multi-tenant). - Hands-on, authoritative experience across one or more major hyperscalers (AWS, Azure, GCP), including their managed Kubernetes offerings (EKS, AKS, GKE) and the networking, IAM, and capacity tradeoffs that come with each. - A proven track record of providing technical leadership across multiple engineering teams, influencing architecture and direction without relying on positional authority. - Deep expertise in the core building blocks of a modern platform: the operator/controller pattern, infrastructure-as-code and control planes (e.g., Crossplane), GitOps-based delivery, container networking (CNI), and service mesh. - Strong programming skills in Go and fluency across the cloud-native ecosystem. It also helps if you have: - Experience designing identity and trust fabrics for distributed systems - workload identity, mTLS, and standards such as SPIFFE/SPIRE. - Experience with multi-tenant workload isolation and runtime security (e.g., Kata Containers, sandboxed runtimes). - Experience building and operating platforms for regulated or federal markets (FedRAMP, air-gapped or self-hosted distribution, OCI bundling). - Experience with observability at scale - metrics, tracing, and SLO-driven operations across a large fleet. - A platform-as-product mindset: treating internal engineering teams as customers and the platform as a product with a roadmap, contracts, and a delivery pipeline. For positions in this location, we offer a base pay of $254,500 - $445,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

• Shape the future of our enterprise hybrid cloud network by designing highly available Azure networking solutions that support business-critical services across Azure, GCP and on-premises environments. • Design next-level monitoring solutions using KQL, Azure Workbooks, Alerts and Azure Connection Monitor to proactively detect anomalies, monitor ExpressRoute connectivity and identify business-critical issues before they become incidents. • Modernize our network security architecture by analyzing and challenging existing designs, implementing Azure Firewall Premium capabilities, refining our Network Security Group strategy, enhancing micro segmentation, evolving our environment towards enterprise standards, improving scalability and reducing operational costs. • Drive the future of infrastructure automation by establishing Infrastructure as Prompt as a strategic capability within our platform. • Design and establish governance guardrails for our Azure networking platform that can evolve into Azure Policies, Blueprints and enterprise governance standards. • Develop innovative concepts that enable decentralized network management without compromising security.

• Design and scale Microsoft Entra ID Governance by implementing Access Reviews, defining governance processes together with business stakeholders and building script-based automation to roll out governance capabilities consistently across a decentralized Microsoft Entra environment. • Engineer secure workload identity services by automating the lifecycle of Service Principals, certificates, secrets and federated credentials, integrating directly with Azure Key Vault and ensuring every solution follows Least Privilege principles from day one. • Design and implement modern self-service capabilities for Service Principals, Entra Groups and delegated administration, enabling engineering teams to work independently without unnecessary ownership or excessive permissions. • Review and optimize Azure RBAC, Entra RBAC, application permissions, Microsoft Graph permissions and OAuth consent models to continuously reduce excessive privileges, strengthen identity governance and improve Redcare’s cloud identity security posture. • Build identity monitoring and detection capabilities to proactively identify expiring credentials, permission misuse and guardrail violations using Microsoft Sentinel, Azure Monitor, Log Analytics and Kusto Query Language (KQL). • Support the automation of Joiner, Mover and Leaver processes with HRIS as single source of truth for identity.

Role Description The VMware Cloud Foundation Automation Engineer is responsible for the design, deployment, automation, and validation of VMware Cloud Foundation environments, with a strong emphasis on VCF Automation and lifecycle operations. This role is hands-on and delivery-oriented, supporting greenfield and brownfield deployments, customer integration, and operational enablement across management and workload domains. - Deploy and configure VMware Cloud Foundation management and workload domains, including a focus on VCF Operations. - Design and implement VCF automation workflows to enable repeatable and scalable deployments. - Lead technical sessions on innovative data center solutions to improve operational efficiency. - Organize dynamic sales and training sessions on cutting-edge data center technologies. - Build strong relationships with Pellera's enterprise solution partners to drive collaboration. - Attain sales and technical certifications to enhance expertise in data center solutions. - Stay updated on technical challenges and trends for strategic insights. - Support clients in their digital transformation with audit, architecture, consulting, implementation, and training. - Identify and validate cloud solution opportunities that integrate with existing systems. - Assess cloud solutions for functionality, service availability, and performance. - Evaluate hybrid platform solutions to find the best organizational fit. - Ensure technical feasibility for smooth integration, data exchange, and migration processes. - Participate in the development and integration of new and emerging technology solutions and partnerships; with a focus of growing Pellera Technologies. - Participate in customer-facing meetings to determine business and technical requirements that will be used in developing VMware VCF. Qualifications - VMware skills such as virtualization of servers, storage, and networks; operations management; orchestration and automation; virtual desktop infrastructure and cloud foundation. - Subject matter expertise in VMware Cloud Foundation (VCF) and core data center technologies, with a focus on Automation. - Expert-level proficiency in the design and operation of the complete VMware Cloud Foundation (VCF) stack, including vSphere, Automation, vSAN, and NSX architectures, as well as working knowledge of other major virtualization platforms. - Ability to design and provide architecture on Software Defined Infrastructure. - General knowledge of Containers and Native Cloud Services. - Ethical and Critical Thinking. - Excellent sales and customer service skills, time management skills and the ability to meet deadlines, showing excellent organizational skills and attention to detail. - Strong supervisory and leadership skills. - Ability to prioritize tasks and to delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. - Proficiency in infrastructure automation, scripting languages (e.g., Python, PowerShell), and configuration management tools (e.g., Terraform, Ansible). - Excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. - Strong communication, interpersonal, and presentation skills, with the ability to interact effectively with clients and internal stakeholders. Requirements - Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent consulting industry experience. - At least 10 years of experience in architecting and implementing data center solutions. - Expert-level proficiency in the design and operation of the complete VMware Cloud Foundation (VCF) stack, including vSphere, vSAN, and NSX-T architectures, as well as working knowledge of other major virtualization platforms such as Microsoft Hyper-V or KVM layers. - Subject matter expertise in VMware Cloud Foundation (VCF) Automation. - At least one of the following certifications: VMware Certified Professional, VCF, VCAP, VCDIX, VMware Knight. - Broadcom VMware Knight – highly desired. Physical Requirements - Candidates should be able to travel up to 25% of the time. - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.