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Jira Administrator
Location
United States
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Jira Administrator
Sembi
• Administer and support Jira Cloud, including project configuration, workflows, permission and notification schemes, screens, issue types, custom fields, automation rules, boards and user management. • Provide day-to-day administration and support for Confluence and Jira Service Management, including spaces, permissions, request types and knowledge base structure. • Execute Atlassian organization, site and billing consolidations in partnership with IT leadership, including user and domain migrations, license rationalization and administrative cleanup across multiple brands. • Implement and administer Atlassian Guard, including SSO and SCIM user provisioning through Okta, authentication policies and managed accounts, in coordination with IT and security. • Support Atlassian licensing, subscription and billing administration, including renewal preparation, cost optimization and the tracking and utilization of partner and Marketplace credits. • Apply and maintain governance standards, naming conventions, configuration best practices and administrative documentation across the Atlassian platform. • Partner with stakeholders to gather requirements, document needs, identify gaps and translate them into scalable system solutions. • Proactively identify and recommend opportunities to simplify, standardize and improve Atlassian configuration, processes and administration. • Evaluate, implement and administer Marketplace apps and integrations with connected business systems such as Microsoft Teams, Salesforce and Zendesk. • Manage and troubleshoot day-to-day system issues, user requests and production support needs in a timely and reliable manner while balancing longer-term initiatives. • Work within an Agile delivery model by managing assigned work, supporting backlog refinement and contributing to consistent execution within established processes.
Job Requirements
- 5+ years of experience in Jira administration, with substantial hands-on experience administering Jira Cloud.
- Experience supporting Atlassian cloud-to-cloud migrations, site consolidations or organization consolidations preferred.
- Experience implementing or administering Atlassian Guard (formerly Atlassian Access), including SSO and SCIM provisioning with an identity provider such as Okta, preferred.
- Experience with Atlassian licensing, billing and subscription administration; familiarity with Atlassian partner programs and Marketplace credits preferred.
- Strong command of Jira configuration, including schemes, automation, JQL, permissions and cross-project administration; experience administering Confluence and Jira Service Management.
- Atlassian certification (such as ACP-120 Jira Cloud Administrator) preferred.
- Strong working knowledge of Atlassian best practices and experience applying them in a multi-project, multi-team environment.
- Demonstrated ability to take direction, think through problems independently, drive assigned initiatives to completion and raise questions, risks and blockers along the way.
- Strong written and verbal English communication skills.
- Demonstrated ownership, reliability, sound judgment and the ability to adapt to new challenges while operating within defined processes.
Benefits
- An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- By submitting your application, you acknowledge that Sembi, Inc. will process and retain your resume and related personal information solely for recruitment and hiring purposes.
- Resumes of unsuccessful candidates will be securely deleted within twelve (12) months of the hiring decision, unless a longer period is required by law or you provide explicit consent for continued retention.
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