Role Description The role involves making outbound calls to customers, promoting and upselling products and services while following sales scripts. The goal is to meet monthly sales targets, build lasting customer relationships, handle objections, and effectively convert leads into customers. Additionally, the position requires sharing insights to help grow customer engagement and reach. - Conduct outbound calls to customers from our existing database (Malay-speaking market). - Cold-call potential customers and clearly explain our products and services. - Promote and upsell company offerings, including current promotions and deals. - Follow structured sales scripts to communicate key product features and benefits accurately. - Consistently meet or exceed monthly KPIs and sales targets. - Build rapport with customers and maintain long-term relationships. - Handle objections and manage challenging calls professionally. - Use persuasive communication techniques to convert leads into customers. - Share insights and suggest creative ways to grow customer reach and engagement. Qualifications - 1–2 years of experience in telemarketing, telesales, or outbound sales calls. - Fluency in all three languages, Mandarin, Bahasa Malaysia, and English (spoken and written), is required. - Comfortable making high volumes of sales calls daily. - Strong computer skills, with access to a personal laptop and a stable internet connection. - Ability to multitask, prioritize effectively, and manage time efficiently. - High attention to detail and commitment to delivering quality communication. - Creative mindset with a proactive approach to identifying and seizing sales opportunities. Benefits - Remote-first roles built for freedom and flexibility. - Learning & Development that sharpens skills and accelerates careers. - Competitive salary packages for high performers. - Wellbeing perks that help you thrive inside and outside work. - A team that supports, celebrates, and wins as one.

• Lead the development of short and long-term strategic marketing plans integrating commercial strategy, product launches, product promotion, internal training, evidence strategy, and medical education. • Monitor competitive landscape, digital trends, and emerging technologies • Work closely with R&D and digital technology teams to provide market and customer needs research and influence product roadmap and usability • Partner with clinical, health economics, and regulatory teams to support claims, evidence and reimbursement plan development • Develop differentiated value propositions that connect digital capabilities to clinical, economic, and workflow outcomes • Develop deep understanding of customer needs, digital maturity, and clinical workflows • Translate technical features (software, AI, analytics, connectivity) into compelling customer benefits • Develop global pricing and business strategy in alignment with overall business objectives • Partner closely with regional marketing peers to drive geography expansion and commercial performance, account targeting and segmentation, communications, training, pricing, forecasting and evidence dissemination globally • Lead team of high performing product managers to achieve ambitious goals that meet business objectives and ensure successful response from customers • Foster a culture of excellence by recruiting, coaching, and developing top talent, creating a team that is a destination for high performers

• Aligning company resources to growth objectives • Defining differentiated go-to-market strategies • Leading customer acquisition, retention, and development efforts • Delivering against revenue performance goals • Drive execution against strategic initiatives, plans and programs across all brands • Defining customer segmentation and customer journeys, across all brands, using data-driven insights • Setting brand specific top-down goals and metrics based on both internal goals and external market opportunities in selected markets • Partnering with product teams to define differentiated offerings • Continuously developing and refining offer value propositions and differentiated positioning • Articulating solutions and products value differentiators across all brands • Defining go-to-market models across offers and segments to access buyers, customers, and influencers • Managing a portfolio of programs to attract, engage and convert prospective customers

Role Description We are looking for a strong Product Manager to lead the development and growth of our cash loans and credit lines portfolio for the Near Prime segment. You will be fully responsible for building and scaling these products, owning their P&L, and delivering a seamless customer experience across every touchpoint. This is a role for someone who can balance customer desirability, technological feasibility, and business profitability — turning constraints into competitive advantages. The role is mostly remote, with business trips when required. Key Responsibilities - Define product strategy and roadmap for Cash Loans and Credit Lines tailored to Near Prime customers, based on market analysis and competitive monitoring. - Design compelling value propositions that balance customer attractiveness with tech feasibility, regulatory constraints, and financial efficiency. - Own full product P&L and key performance metrics: time-to-yes, time-to-cash, activation and usage rates, balance per customer, profitability, vintage risk quality, and attrition. Initiate data-driven changes to meet target KPIs. - Architect end-to-end customer journeys, covering legal, financial, and technology layers to ensure seamless onboarding and lifecycle management — from acquisition and activation to active usage and retention. - Develop partnership integration concepts with online/offline retailers and other channels to drive customer acquisition. - Continuously analyze and improve unit economics (UE) for each product, increase customer segment LTV, and boost overall portfolio efficiency. - Build and manage end-to-end product management processes for the Cash Loans and Credit Lines stream. Define a success matrix for new products and initiatives. - Collaborate cross-functionally with risk, marketing, IT, finance, and legal teams (both locally and with headquarters). Collect and incorporate feedback from all stakeholders. - Drive continuous improvement of customer experience (CJM) through product and process optimization. Ensure new features and products meet cost, quality, and performance targets. Qualifications - Solid experience in consumer lending (Cash Loans, Credit Lines, Credit Cards, PDL, or other unsecured credit) on the business or risk management side — mandatory. - Deep understanding of adjacent functions: risk management, marketing, and IT. - Strong upper-intermediate English (both spoken and written) — required for regular communication with international teams and HQ. - Powerful analytical skills, out-of-the-box thinking, and flexibility. Ability to work effectively in a fast-paced, multitasking environment. - Openness to new ideas, genuine desire to learn, advanced communication and soft skills. Benefits - Remote work format, with office/on-site options when needed. - Official employment under local labor law; contractor arrangements available for candidates from other countries. - Opportunity to shape a strategically important product line in an international fintech environment. - Data-driven culture where your decisions directly impact business growth and customer outcomes. - Autonomy to build processes from scratch and drive meaningful innovations in the Near Prime lending space.