Pelo Futuro da Indústria | Pelo Futuro do Trabalho
Master's Fellow – Process & Data Analyst, Automation & Analytics
Location
Brazil
Posted
4 days ago
Salary
R$9K / month
Seniority
Senior
Job Description
Master's Fellow – Process & Data Analyst, Automation & Analytics
Sistema Fibra
• Design and implement a scalable, sustainable operating model focused on efficiency • Reduce the workload of the commercial team, ensuring they can focus on higher-value activities • Improve the customer experience through simplification, standardization, and scaling of operational processes • Support the transformation of the service model, ensuring integration between processes, people, and technology
Job Requirements
- Master's degree: currently enrolled or completed
- Fields of study: Computer Science or Computer Engineering, Software Engineering, Information Systems
- Required skills: Advanced SQL, Python, Advanced Excel, data cleaning and modeling, creation of executive dashboards, Data Analytics, statistical analysis, ETL and data preparation, knowledge of prompt engineering and AI agents
- Desired skills: Experience with Machine Learning, Generative AI, Microsoft Power Platform, automation development in Python, experience in operational efficiency projects, knowledge of operational metrics (SLA, AHT, Productivity, NPS)
Benefits
- Scholarship stipend: BRL 9,000.00
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