Role Description Creates and leads strategies for high-impact/high-profile accounts that yield high-volume sales and open new opportunities for both Microsoft and its partners that are aligned to goals, outcomes, and forecasts. Proactively builds and expands strategic network of key internal and external partners and decision makers to ensure execution of core tasks and account transactions, and to provide a comprehensive account management experience. Develops a broad and deep understanding of customers' industries and priorities to identify opportunities to drive optimizations and new digitalizations based on customers' strategies. Understands customer drivers of business and technology transformation and leverages deep knowledge of customer's business to engage internal teams to accelerate co-innovation and digital transformation and strategy. Cultivates, leverages, and manages a strategic set of relationships and uses Microsoft business-value sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy-in and execution. Leverages a strong knowledge of and experience with Microsoft's product landscape, solutions, and strategy to generate insights, provide thought leadership, and address customer's needs and translate needs into Microsoft solutions. Manages the development and application of a mature/dynamic customer plan based on proven methodologies to manage a sustainable, long-term business portfolio. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation). Leverages close relationships with leaders (e.g., senior leaders, C-level executives) of the assigned account and the broader ecosystem to shape long-term strategic direction and influence business metrics. Expands strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Owns the development of strategies that showcase the value added by Microsoft's innovative cloud offerings and ideas grounded on a deep understanding of industry trends and based on account needs and customer's expectations. Leverages internal network of industry experts to strengthen knowledge of the industry, competitors, and customer business priorities and leverages in-depth knowledge of Microsoft's offerings to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team. Qualifications - Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience. - 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives. - 8+ years experience closing large, complex agreements/deals. Requirements - Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties. Benefits - Strategic Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. - There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year. - Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: Microsoft Careers .

• develops and implements sales strategies to sell Supplemental Health products and services to new large group accounts and public entity customers • performs business development activities in pursuit of new growth channels and identifies potential new clients • cultivates strong, productive, and influential relationships to generate new sales including large accounts and prospects • implements strategies necessary to attain sales objectives in assigned territory • collaborates with internal business partners to identify targeted opportunities • identifies opportunities to partner with the client

• Responsible for marketing and selling all Servion financial products and services to Credit Unions and other clients. • Develop new and expand existing credit union and community bank relationships and territories. • Generate VA, FHA, Conventional and any additional mortgages through effective prospecting Credit Union and Community Bank opportunities. • Maintain appropriate, reliable, and confidential business relations with members, credit union and community bank employees, vendors and all Servion staff. • Build relationships with key decision makers; become liaison and point of contact with Credit Union and community bank partners. • Ensure inquiries, information requests and complaints related to loan products and services from Credit Unions and community banks are effectively resolved. • Actively maintain knowledge of Servion products and services and effectively present them to customers. • Respond to clients’ needs and follow through on requests both in written and verbal forms.

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows • Target new customers through cold outreach and lead generation campaigns via phone calls and emails • Manage full sales cycle • Balance scheduling sales meetings with new clients on a weekly basis • Ensure all customers are on an active Keeper contract • Build and create a constant pipeline of prospect customers to scope • Act as a subject matter expert on all Keeper products, staying knowledgeable and up-to-date on changes, updates, and new products • Participate in cold call/role play activities and shadow cold calls with colleagues • Develop relationships with prospect customer contacts • Utilize additional sales resources to target and identify new business targets • Leverage Salesforce.com database to accurately reflect pipeline and account activity • Facilitate the proposal review process for new business opportunities