• Design and own backend systems that handle high-throughput, asynchronous workloads (generation queues, worker orchestration, media processing) • Architect for scale and reliability — you'll make the calls on data flow, service boundaries, and failure handling • Build and optimize async pipelines: job queuing, retries, backpressure, dead-letter handling, and everything that keeps millions of requests moving • Improve performance and cost at the infrastructure level — inference is expensive, and efficiency is a product feature here • Set technical direction and raise the engineering bar for the team through review and mentorship

• Design, build, and operate data pipelines, backend services, and integrations • Develops, tests, deploys, and maintains software • Creates new and better ways for the organization to be successful • Collaborates with other team members in agile processes

Role Description This role can be performed from any location within the United States. As a Senior Technical Lead, you will work with and provide technical leadership to a team of highly motivated engineers working on solutions to ship or deploy for our customers, with a focus on improving Scale, Performance, Reliability, Robustness, and, most importantly, Security. In this role you’ll provide technical leadership and make architectural contributions in backend services that: - Collect and process telemetry at scale from data sources in customer environments - React to changes in environment and render policies in highly scalable manner to large number of enforcement points - Implement API endpoints that need to respond with minimal latencies even when crunching large volumes of data - Will be deployed in highly complex distributed system environments and involve failure modes unique to those environments Qualifications - At least 8+ years' experience building software systems in one or more programming languages such as Go, C++, or Java - 3+ years' technical leadership experience in a software engineering environment - Agile experience - Bachelor's degree with 8 years of related experience, Master's with 6 years, PhD with 3 years, or equivalent combination of education and experience. In lieu of a degree, a minimum of 10 years of relevant professional experience Requirements - Proficiency in Computer Science foundational areas, including algorithms, systems, databases, performance engineering and security architecture - Schema/Data modeling design experience - Experience with large-scale event processing architectures - Experience in systems programming and performance engineering - Experience working with security architecture and database design - Kubernetes experience - Experience programming using cloud APIs for AWS, Azure, or GCP - A professional who embraces agile methodologies that involve rapid prototyping by feedback gathered from customers, peers and technical solution architects, customer enablement engineers and support engineers - A technically skilled leader who enjoys architecting, designing, analyzing, and brainstorming solutions that improve the product and produce customer-facing capabilities Benefits - Medical, dental and vision insurance - 401(k) plan with a Cisco matching contribution - Paid parental leave - Short and long-term disability coverage - Basic life insurance - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees - 1 paid day off for employee’s birthday - Paid year-end holiday shutdown - 4 paid days off for personal wellness determined by Cisco - Non-exempt employees receive 16 days of paid vacation time per full calendar year - Exempt employees participate in Cisco’s flexible vacation time off program - 80 hours of sick time off provided on hire date and each January 1st thereafter - Optional 10 paid days per full calendar year to volunteer

Role Description This role can be performed from any location within the United States. As a Technical Lead, you will work with and provide technical leadership to a team of highly motivated engineers working on solutions to ship or deploy for our customers, with a focus on improving: - Scale - Performance - Reliability - Robustness - Security In this role you’ll provide technical leadership and make architectural contributions in backend services that: - Collect and process telemetry at scale from data sources in customer environments - React to changes in environment and render policies in a highly scalable manner to a large number of enforcement points - Implement API endpoints that need to respond with minimal latencies even when crunching large volumes of data - Will be deployed in highly complex distributed system environments and involve failure modes unique to those environments Qualifications - At least 6+ years' experience building software systems in one or more programming languages such as Go, C++, or Java - Technical leadership experience in a software engineering environment - Agile experience - Bachelor's degree with 6 years of related experience, Master's with 4 years, PhD with 2 years, or equivalent combination of education and experience. In lieu of a degree, a minimum of 10 years of relevant professional experience Requirements - Proficiency in Computer Science foundational areas, including algorithms, systems, databases, performance engineering, and security architecture - Schema/Data modeling design experience - Experience with large-scale event processing architectures - Experience in systems programming and performance engineering - Experience working with security architecture and database design - Kubernetes experience - Experience programming using cloud APIs for AWS, Azure, or GCP - A professional who embraces agile methodologies that involve rapid prototyping by feedback gathered from customers, peers, technical solution architects, customer enablement engineers, and support engineers - A technically skilled leader who enjoys architecting, designing, analyzing, and brainstorming solutions that improve the product and produce customer-facing capabilities Benefits - Medical, dental, and vision insurance - 401(k) plan with a Cisco matching contribution - Paid parental leave - Short and long-term disability coverage - Basic life insurance - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees - 1 paid day off for employee’s birthday - Paid year-end holiday shutdown - 4 paid days off for personal wellness determined by Cisco - 16 days of paid vacation time per full calendar year for non-exempt employees - Flexible vacation time off program for exempt employees - 80 hours of sick time off provided on hire date and each January 1st thereafter - Optional 10 paid days per full calendar year to volunteer