• Design, develop, and optimize AI-powered systems using Large Language Models (LLMs) • Integrate AI APIs and external services to build scalable content generation workflows • Develop validation frameworks, quality controls, and evaluation systems for AI-generated content • Design automated testing and benchmarking processes to continuously improve AI performance • Manage and integrate structured sports data from multiple sources and APIs • Transform sports events and statistics into engaging educational experiences powered by AI • Collaborate closely with Product, Engineering, Design, and Curriculum teams to deliver new features and improvements • Optimize AI pipelines, workflows, and system architecture for scalability and reliability • Maintain technical documentation and actively participate in Agile/Kanban workflows • Support QA processes, troubleshooting, and continuous improvement initiatives across AI-powered products

• Design, develop, and optimize AI-powered systems using Large Language Models (LLMs). • Integrate AI APIs and external services to build scalable content generation workflows. • Develop validation frameworks, quality controls, and evaluation systems for AI-generated content. • Design automated testing and benchmarking processes to continuously improve AI performance. • Manage and integrate structured sports data from multiple sources and APIs. • Transform sports events and statistics into engaging educational experiences powered by AI. • Collaborate closely with Product, Engineering, Design, and Curriculum teams to deliver new features and improvements. • Optimize AI pipelines, workflows, and system architecture for scalability and reliability. • Maintain technical documentation and actively participate in Agile/Kanban workflows. • Support QA processes, troubleshooting, and continuous improvement initiatives across AI-powered products.

• Develop, administer, and execute processes using the RSA Archer tools platform; serve as the security engineering subject matter expert responsible for the planning, designing, and architecting of a multi-technology cyber solution. • Investigate to determine root causes of security issues to perform troubleshooting and problem resolution to restore services; develop, present and implement sound recommendations for remediation. • Provide guidance and support security activities while building relationships with key personnel; document and inform management with information about security information and event management. • Remote management and troubleshooting of workstations and servers; provide expert research and analysis in support of expanding programs and area of responsibility. • Assess information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands; apply know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. • Perform analysis of security features for system architectures; perform management and coordination tasks; provide agency with knowledge and guidance in following NIST, FISMA, Agency Information Security and Privacy, and Cloud Guidelines.

• Pre-sales - assistance in qualifying sales leads from a technical standpoint. • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration. • Conversant with networking applications and solutions. • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues. • Provide assistance to identify customers with post-sales training.