• Deliver comprehensive end-to-end process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes • Develop training materials, documentation, and presentations for GDS systems (Worldspan and Travelport+) • Ensure that training is aligned with key performance indicators (KPIs) and other deliverables for effective learning and development • Work closely with cross-functional teams to enhance throughput and optimize training processes • Monitor, assess, and report on training effectiveness, adjusting as needed to meet team and company objectives • Facilitate training sessions, including live (in-person and virtual) training and e-learning modules, to improve team performance • Proactively identify training needs based on performance metrics and deliver solutions accordingly • Stay current with industry trends, GDS advancements, and travel management best practices to continuously improve training programs • Create dynamic and engaging training content and presentations • Monitor and report on the training outcomes and performance of the learners and provide coaching and support as needed • Collaborate with other trainers, managers, and stakeholders to ensure the quality and consistency of the training programs and services • Serve as backup Consultant for other accounts/clients, as may be assigned • Must be amenable to remote work in a separate designated office at home with occasional travel to training sites

• Develop and deliver comprehensive end-to-end process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes. • Develop training materials, documentation, and presentations for GDS systems (Worldspan and Travelport+). • Ensure training is aligned with key performance indicators (KPIs) and other deliverables for effective learning and development. • Work closely with cross-functional teams to enhance throughput and optimize training processes. • Monitor, assess, and report on training effectiveness, adjusting as needed to meet team and company objectives. • Facilitate training sessions, including live (in-person and virtual) training and e-learning modules, to improve team performance. • Proactively identify training needs based on performance metrics and deliver solutions accordingly. • Stay current with industry trends, GDS advancements, and travel management best practices to continuously improve training programs. • Create dynamic and engaging training content and presentations. • Monitor and report on the training outcomes and performance of the learners, providing coaching and support as needed. • Collaborate with other trainers, managers, and stakeholders to ensure the quality and consistency of training programs and services. • Serve as backup Consultant for other accounts/clients, as may be assigned. • Must be amenable to remote work in a separate designated office at home with occasional travel to training sites.

• Support the delivery of engaging Storyteq training sessions for clients and internal stakeholders across a variety of projects and programmes. • Facilitate scheduled and ad hoc training sessions within both virtual and face-to-face learning environments. • Adapt training approaches to support different audiences, user roles, and learning requirements. • Support User Acceptance Testing (UAT) activities by working with consultants and project teams to create test scripts and supporting documentation. • Assist with the creation and maintenance of training materials, including presentations, user guides, videos, quick reference materials, and supporting resources. • Support the creation and coordination of training communications to aid project rollouts and user engagement. • Help maintain training plans aligned to project timelines and delivery milestones. • Monitor learner engagement and gather feedback to support continuous improvement of training delivery and user adoption. • Collaborate with consultants, project teams, and stakeholders to support wider project objectives. • Attend project meetings, workshops, stand-ups, and delivery forums where required. • Provide support for training-related queries and user requests in a professional and timely manner. • Providing cross-functional support and collaboration across the wider business to support operational and training needs specific to Storyteq. • Maintaining and continuously updating internal training materials within the company’s internal learning platform. • Managing and maintaining external client-facing training content within the public learning platform to ensure accuracy, consistency, and relevance. • Support the tracking and reporting of training activity and learner engagement. • Provide updates to internal teams and stakeholders on training progress and delivery activities. • Use learner feedback and engagement insights to support improvements to training materials and delivery approaches. • Work with project and account teams to identify potential risks, dependencies, or support requirements.

• Als Honorartrainer:in der WBS TRAINING vertrittst du dein Fachgebiet mit Leidenschaft und Weitblick • In deiner Rolle als Trainer:in steht das Ziel der Kompetenzentwicklung der Kursteilnehmenden im Vordergrund • Du verstehst dich in deiner Unterrichtsgestaltung sowohl als Inputgeber:in als auch als Unterstützung in der Rolle einer Lernbegleiter:in Lernen 4.0! • Dazu gehört: Fachbezogener Unterricht aus dem Homeoffice im WBS LearnSpace 3D® für die Kurse Qualitätsmanagementbeauftragte, Qualitätsmanager:in oder externe Qualitätsauditor:in • Anwendung verschiedener Lehrmethoden für die Unterrichtsgestaltung • Vorbereitung und Gestaltung unterrichtsbezogener Lernmaterialien nach Curriculum • Durchführung von Kompetenzzuwachsmessungen