Job Closed
This listing is no longer active.
Car accident and personal injury lawyers protecting the rights of victims.
Bilingual Client Support Representative Virtual Assistant
Location
Worldwide
Posted
3 days ago
Salary
$1K / month
Seniority
Mid Level
No structured requirement data.
Job Description
Bilingual Client Support Representative Virtual Assistant
The Ward Law Group, PL
Role Description This is a Virtual Assistant position as an independent contractor. Paid time off and healthcare benefits are not provided. Full-time availability is required for a 40-hour workweek with two days off. Depending on business needs, one weekend day may be included in your schedule. Key Responsibilities - Answer, screen, and route incoming calls to the appropriate team member - Take and relay messages or transfer calls to voicemail when staff are unavailable - Log phone calls and upload documents into the online document management system - Provide clerical support to office staff, including faxing, copying, and file organization - Maintain regular communication with clients and respond to questions - Obtain insurance coverage information in a timely manner - Follow up on medical treatment and confirm continuity of care - Request and obtain medical records and billing statements from providers - Communicate with insurance companies regarding treatment status and update adjuster information in the system - Perform additional administrative and case-related duties as assigned Work Environment - Fully remote role - High-production, metric driven recruiting environment - Collaborative team structure supporting multiple hiring functions Qualifications - Fluent in both English and Spanish (spoken and written) - Strong written and verbal communication skills - Resourceful and proactive in resolving issues - Self-motivated with the ability to multitask - Able to work independently with minimal supervision Requirements - Computer: - Windows: Windows 10, Intel i5 (8th Gen+) or 2GHz and 8 cores, 16 GB RAM, 256 GB SSD - Mac: macOS 11 (Big Sur+), Apple M1 or Intel i5, 8 GB RAM, 256 GB SSD - Equipment: - USB noise-cancelling headset - Webcam for daily meetings - Internet: - Connection: Wired Ethernet preferred; 5 GHz Wi-Fi acceptable - Internet Speed: 30 Mbps download, 15 Mbps upload - Latency (Ping): Under 100ms Compensation Compensation: USD $1,000+ per month (based on experience)
Related Guides
Related Categories
Related Job Pages
More Bilingual Jobs
Bilingual Medical Assistant / Medical Receptionist
GoLean HealthGoLean To Grow Fast | We Place Reliable & Cost-Effective Virtual Medical Assistants In Your Healthcare Practice
Role Description We are looking for a reliable and experienced Virtual Medical Assistant / Medical Receptionist to support a busy US-based skin clinic. This role will focus on frontline patient communication, scheduling, insurance verification, and administrative support so the in-clinic team can focus on direct patient care. The clinic serves a high volume of Spanish-speaking patients, so strong bilingual communication in Spanish and English is required. The ideal candidate is confident handling medical front desk tasks with minimal supervision and already has experience supporting a US-based healthcare practice. Cultural Fit & Core Values - Culture is everything at this clinic; it feels like family. - Looking for an individual who is naturally warm, friendly, and deeply empathetic. - Must bring a welcoming energy to patients and relationships with clinic staff. - If you treat patients and colleagues like family and take pride in going above and beyond, you will thrive in this environment. Key Responsibilities - Phone Management - Answer inbound calls promptly and professionally. - Assist patients with questions, appointment needs, and general clinic inquiries. - Route concerns appropriately and document call details accurately. - Appointment Scheduling - Manage the clinic calendar and schedule patient appointments. - Reschedule, cancel, and update appointments as needed. - Confirm appointment details and help maintain an organized daily schedule. - Insurance Verification - Verify patient insurance coverage and eligibility. - Confirm active benefits, plan details, and patient responsibility when needed. - Update insurance information accurately in the patient record. - Prior Authorizations - Coordinate prior requests for treatments or medications. - Gather required patient, insurance, and clinical information for submission. - Track authorization status and follow up with payers when needed. Qualifications - Must be fully fluent in both Spanish and English. - Minimum of 1 year of experience supporting a US-based medical clinic. - Strong experience with medical receptionist or front desk tasks. - Comfortable handling patient calls in a busy healthcare setting. - Knowledge of insurance verification and prior authorization workflows. - Organized, dependable, detail-oriented, and able to work independently. - Must be comfortable working remotely in a dedicated clinic support role. Schedule and Work Setup - 30 hours per week. - Remote work setup. - Immediate hiring need. Ideal Candidate Profile This role is best suited for someone who is polished on the phone, confident with patient communication, and experienced in US healthcare administrative workflows. The strongest candidate will be someone who can step into the role quickly, manage calls professionally, support Spanish-speaking patients, and help keep the clinic's front desk operations running smoothly.
Bilingual Spanish Community Tax Expert - Writing
IntuitSince 1983, Intuit has been a leader in the development of personal and business finance tools for individuals and companies around the world. As an employer, I
Bilingual Spanish Seasonal TurboTax Community Tax Expert - Online Writing Role Category Customer Success Location Remote - Florida - United States; Remote - California (Not Bay Area) - United States; Remote - New York - United States Job ID 22511 Job Overview Are you a highly motivated individual with an extensivetax preparation background,excellent writing skills, and a passion for customers and community Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal? Would you like to do that from the comfort of your own home? If you said yes to the above, this position is for you. Responsibilities What you’ll do: - Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns - Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals - Various other projects using effective writing skills Physical Requirements and Work Environment: - Remote work-from-home - Ability to type or voice-to-text proficiently Qualifications What you need: - Bilingual (English/Spanish) oral and written communication skills - Active EA Certification, CPA, or JD (practicing attorney in taxation) - Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using professional tax software in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041) - Ability to write clearly and concisely, using simple language to explain complex tax issues - Excellent use of the English language, including spelling and grammar - Ability to understand and interpret customers' tax questions without seeing their tax return - Excellent critical thinking, problem-solving, and research skills - Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management - Ability to work a full-time schedule (40 hours per week), flexible within five set days of the week Footer Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: The expected base pay range for this position is: California Remote (Not Bay Area) $40- $54 New York Remote $36.5- $49.5
Role Description We are seeking experienced Exercise Physiologists to lead our members in exercise and wellness. You’ll make an impact by preventing future cardiac events in people who aren’t getting any exercise. - Reviews patient health information prior to goal setting session - Work with patients on exercises for our focus populations, typically older adults with cardiovascular issues (over telehealth/videoconferencing platform) - Implements exercise plans according to current professional and organization standards - Reviews patients progress, evaluating compliance and patient response to exercise - Leads group exercise sessions for individuals with similar health issues - Updates exercise programs in collaboration with the clinical operations team and medical director - Documents all information in an accurate, concise, and timely manner - Works with our team of health coaches, nurses, physicians, and technologists to improve our services Qualifications - Passion and enthusiasm for helping people change their lives - Dependable, tech-savvy, detail-oriented with positive personality - Bachelors of Science in exercise or applied physiology, kinesiology or sports medicine - 2+ years experience as an exercise physiologist or trainer, focused on helping patients with their cardiovascular health - ACSM or AACVPR Certification is a requirement - Bilingual - English/Spanish *required* Requirements - 1099 Contractor position only
Role Description Our client is seeking an experienced Bilingual Dental Biller + Front Desk Support to join our growing team. This position is ideal for a highly organized and detail-oriented dental professional with strong experience in orthodontic and oral surgery billing, insurance claims, and front desk support. The successful candidate will play a key role in ensuring accurate claim submission, timely insurance follow-up, and exceptional patient service while supporting two busy dental offices. This is primarily an administrative and billing-focused role with occasional front desk and phone support responsibilities. Key Responsibilities - Dental & Orthodontic Billing (Primary Responsibility) - Process and submit dental, orthodontic, and oral surgery insurance claims accurately and on time. - Ensure claims are complete, compliant, and submitted correctly to maximize reimbursement. - Review unpaid, denied, or rejected claims and take appropriate corrective action. - Prepare and submit appeals for denied claims. - Monitor claim status and follow up with insurance companies until resolution. - Maintain accurate billing documentation and patient financial records. - Work with Denti-Cal (California Medicaid) and commercial dental insurance plans. - Insurance Verification & Claims Management - Verify dental insurance eligibility and benefits prior to treatment. - Confirm patient coverage, deductibles, copays, and treatment limitations. - Obtain benefit information and communicate coverage details when necessary. - Follow up with insurance carriers regarding pending claims and authorizations. - Maintain detailed documentation of insurance communications and claim updates. - Front Desk & Patient Support - Answer overflow inbound calls professionally. - Assist new patients with scheduling appointments and responding to general inquiries. - Route calls appropriately and provide excellent customer service. - Support front desk operations during high patient volume. - Maintain HIPAA compliance while handling patient information. - Administrative Support - Assist with billing questions and account inquiries. - Support administrative functions across two dental office locations. - Maintain organized patient records and billing documentation. - Collaborate with in-office staff to ensure efficient daily operations. - Participate in cross-training to support multiple office workflows. Qualifications - Minimum 2 years of dental billing experience (Required) - Orthodontic billing experience (Required) - Oral surgery billing experience (Strongly Preferred / Must Have) - Experience handling: - Insurance claim submissions - Claim follow-up - Appeals and denials - Insurance verification - Experience working with Denti-Cal (California Medicaid) is highly preferred. - Native or fluent bilingual English/Spanish speaker (Required) — approximately 50–60% of patients are Spanish-speaking. - Strong understanding of HIPAA regulations and healthcare compliance. - Excellent organizational skills and attention to detail. - Ability to manage multiple priorities in a fast-paced dental environment. - Strong written and verbal communication skills. - Comfortable supporting multiple office locations. Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.


