• Execute day-to-day administration, ticket management, and complete user lifecycle provisioning/de-provisioning across Okta, AD, and Entra ID. • Administer and monitor adaptive, real-time access policies under Notre Dame's Zero Trust Framework. • Leverage modern AI features to monitor queues, flag anomalies, and optimize automated user-matching logic. • Triage, troubleshoot, and resolve daily support requests, authentication incidents, and sync errors. • Assist in implementing critical security pipelines, including managing user scopes and permission boundaries within our PAM infrastructure. • Onboard cloud-based SaaS and on-premise applications using established secure integration templates. • Support comprehensive user privilege audits and access reviews while developing clear operational runbooks and documentation. • Provide critical after-hours and on-call operational support as part of a regular team rotation.

Role Description We are seeking an experienced Application Administrator to support a Task Order with the Defense Counterintelligence and Security Agency (DCSA). This individual will provide Tier 3 operational support for the OPIS application suite, ensuring system availability, performance, and reliability across a 24/7 production environment. - Provide 24/7 Tier 3 application support, including incident response, troubleshooting, and root cause analysis - Deploy application patches, updates, and configuration changes in coordination with CI/CD pipelines - Support user account management, access provisioning, and system configuration - Monitor system performance and logs; respond to system alerts and outages - Support production defect resolution and continuous improvement efforts - Collaborate with development teams to support releases and validate deployments - Maintain system documentation and operational procedures Qualifications - Active Top Secret clearance with SCI eligibility - CompTIA Security+ and A+ certifications - 3+ years of experience in application administration or system operations - Experience administering applications in AWS cloud environments - Experience supporting Java-based enterprise applications (Java EE) - Experience with relational databases (e.g., Oracle) - Experience with Linux/Windows server environments Requirements - Experience with FileNet or enterprise document management systems - Experience with Spring Batch or batch processing frameworks - Experience with monitoring/logging tools (e.g., Splunk, ELK, CloudWatch) - Experience with Active Directory, RBAC, and service account management - Familiarity with CI/CD tools (e.g., GitLab) - Hands-on experience with AWS services such as EC2, S3, IAM, CloudWatch - Experience supporting cloud-hosted production systems with high availability requirements Benefits - Competitive salary based on qualifications and experience - Comprehensive, Company paid healthcare for you (We pay your premiums and deductibles) - 401(k) with company match - Travel & performance incentives - 3 weeks paid time off (plus Federal Holidays) - $5K annual training allowance - $500 book allowance - Tuition reimbursement program

• Executing established client-defined benefits processes with minimum direction and oversight from Sr. Leadership. • Researching and responding to client and participant escalated issues. (Such as eligibility, data, service delivery, etc.) • Triaging intermediate system issues to confirm adherence to requirements. • Performing peer review on work completed by other team members. • Interfacing with external client contacts to scope change work. • Review and maintain Business Requirements, Administrative Guides and Process documents, making updates and obtaining client signoffs as needed. • Identifying system and processing enhancements to improve process efficiency. • Mentoring and coaching junior team members. • Performing other duties as assigned and complying with all policies and standards. • Leading change work for the entire project life cycle from Discovery through Go-Live, including project management. • Acting as Subject Matter Expert for client rules & expectations. • Act as steward for Conduent Data Requirements in partnership with Data Management team.

Role Description SAIC is looking for a Junior SharePoint Administrator who will assist in the day-to-day administration, maintenance, and support of the organization's Microsoft SharePoint environment. This role is ideal for a motivated individual looking to grow their skills in SharePoint administration, Microsoft 365, and enterprise collaboration platforms. The successful candidate will also possess strong customer service skills, ensuring end users receive prompt, professional, and effective support. - Assist in the administration and maintenance of SharePoint Online and/or SharePoint On-Premises environments - Create and manage SharePoint sites, libraries, lists, and permissions - Troubleshoot and resolve SharePoint folder and file permission issues, including broken inheritance, incorrect access levels, and unauthorized access concerns - Investigate and correct permission misconfigurations at the site, library, folder, and file level - Provide excellent customer service when working with end users to identify and resolve access-related and general SharePoint issues in a timely and professional manner - Serve as a friendly and knowledgeable point of contact for SharePoint-related support requests, ensuring a positive experience for all users - Assist with user account management, access control, and security group assignments - Help monitor system performance, storage, and usage reports - Support the migration of content and data to SharePoint - Create and maintain basic documentation, guides, and training materials for end users - Assist in the development and implementation of SharePoint governance policies - Collaborate with IT team members on Microsoft 365 integrations (Teams, OneDrive, Power Automate) - Participate in testing updates, patches, and new features before deployment - Escalate complex issues to senior administrators as needed - Follow up with end users after issue resolution to ensure satisfaction and confirm problems have been fully addressed Company Description SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .