• Manage IT projects within contact center environment • Implement Salesforce technical solutions • Implement and manage intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD/CTI, CRM, KM, and associated tools. • Evaluate emerging contact center technologies and present findings to stakeholders • Facilitate work sessions with business users to understand business processes and requirements

Role Description The Sr. Manager, Pricing and Contracts leads the day-to-day administration of pricing strategy and contract lifecycle for ImprimisRx’s compounded product portfolio, ensuring contract terms, pricing structures, and customer agreements are accurate, compliant, and competitively positioned. Reporting to the Associate Director, Analytics and Commercial Operations, this role serves as a key operational partner to Sales, Finance, and Legal, translating contract terms into system configurations and analytics that support sound business decisions. Success in this role requires strong analytical rigor, deep familiarity with compounding pharmacy pricing and contracting practices, and the ability to manage complex, detail-intensive processes under tight deadlines. Core Responsibilities - Own end-to-end administration of ImprimisRx customer contracts — physician, ASC, and surgery center agreements — including contract loading, terms validation, and renewal management. - Conduct ongoing analysis and reviews of pricing and contract terms for ImprimisRx compounded-product customers, ensuring pricing structures and business terms remain accurate, competitive, and aligned with compounding-specific regulatory and business requirements. - Partner with Sales and Finance to develop and evaluate pricing strategies and discount structures that support gross-to-net and margin objectives for the compounded product portfolio. - Lead the Pricing Committee, convening Sales, Finance, and Legal to review pricing proposals, present analysis and recommendations, and drive pricing decisions to resolution. - Review, validate, and resolve pricing and billing discrepancies raised by ImprimisRx customers, coordinating with Finance and Customer Service as needed. - Build and maintain pricing and contract analytics and dashboards that give leadership visibility into contract performance, renewal timing, and financial impact. - Serve as the primary point of contact for pricing and contracting systems supporting ImprimisRx, managing configuration, data integrity, and process improvements. - Ensure all pricing and contracting activities comply with applicable state and federal compounding pharmacy regulations and internal policies. - Support audits and internal reviews of ImprimisRx pricing and contract documentation, maintaining accurate records for compliance purposes. - Train and mentor junior pricing and contracts analysts on ImprimisRx-specific processes and systems. - Partner cross-functionally with Legal and Sales Operations to support new contract negotiations, amendments, and dispute resolution. Qualifications - Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent work experience; MBA a plus. - 5–8 years of experience in pricing, contracting, or commercial operations, ideally within pharmaceutical, compounding pharmacy, or healthcare services. - Strong working knowledge of pricing and contracting practices specific to compounded pharmaceuticals preferred. - Experience administering customer contracts, including pricing terms, renewals, and dispute resolution. - Proficiency with pricing and contract management systems and advanced Excel skills. - Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights. - Excellent attention to detail and organizational skills, with the ability to manage multiple deadlines in a fast-paced environment. - Strong written and verbal communication skills, including the ability to present findings to cross-functional stakeholders. - Demonstrated ability to work cross-functionally with Finance, Legal, and Sales. - High degree of integrity and sound judgment in handling sensitive pricing and contract data. - Proficiency with MS Office (Excel, PowerPoint, Word). Position Type Remote Travel Up to 10%

Role Description As a HNW Tax Manager, you work closely with partners, staff, and high net worth clients, leading the planning, management, review, and completion of client engagements. You provide proactive tax planning, savings strategies, and wealth preservation solutions tailored to individuals, families, and closely held entities, often involving complex, multi-jurisdictional considerations. You also support business development efforts, cultivate long term client relationships, and serve as a key point of contact for designated clients, delivering a high touch, advisory focused experience. Our professionals have one goal in mind when working with clients – to help them minimize their tax liability while keeping them in compliance with ever-changing tax laws. In addition to providing consulting and compliance tax services, our professionals offer several additional services, including stock option planning and international tax advice. We also provide expert consultation regarding tax implications on investments, mergers and acquisitions, reorganizations, and liquidations. Duties & Responsibilities - Manage and review complex tax returns for high net worth individuals, closely held businesses and trusts. - Understand client’s business needs, identify and analyze tax issues, and clearly articulate relevant tax issues, application of authority, and conclusions. - Lead tax engagements from start to finish, including planning, budgeting and monitoring fees, execution, and delivery. - Develop and maintain strong client relationships by providing exceptional service and understanding their business needs. - Ensure timely and accurate filing of client tax returns, meeting all regulatory deadlines. - Review work performed by team members, providing constructive feedback to ensure quality and accuracy. - Strong analytical skills and attention to detail, including the ability to interpret complex tax laws and regulations. - Extensive knowledge of federal, state, and local tax regulations. - Strong project management and organizational skills, with the ability to manage multiple engagements and deadlines simultaneously. Qualifications - A Bachelor’s degree and/or Master’s degree in Accounting. - Active CPA license required. - 5+ years of progressive public accounting experience, with a focus on HNW tax planning, compliance, and consulting. - Deep understanding of estate, gift, and trust tax laws and their application. - Expertise in IRC Sections 671-679 (Grantor Trust rules) and estate tax law principles. - Familiarity with family office services and private foundation structures. - Proven expertise in overseeing complex client engagements and delivering high-quality client service. - Ability to develop tax planning strategies for clients. - Proficiency in tax preparation software (e.g., CCH Axcess) and Microsoft Office Suite. - Experience supervising, training, developing, and reviewing the work of staff and senior associates. Benefits - #LI - remote

• Serve as the functional lead and primary point of contact for Workday Financials across the organization • Partner closely with Finance and Accounting stakeholders to support day-to-day operations and evolving business needs • Lead requirements gathering, solution design, configuration, testing, and deployment for Workday Financials enhancements • Provide subject matter expertise across core finance processes, ensuring system configuration aligns with accounting and operational best practices • Own Workday Financials business processes, security roles, and controls to support compliance and audit requirements • Develop and maintain Workday reports and analytics to support Finance visibility, close activities, and decision-making • Support and coordinate financial integrations with downstream and upstream systems, partnering with internal engineers or external vendors for more complex integration work • Lead Workday biannual release activities, including feature review, impact analysis, testing coordination, and adoption recommendations • Provide Tier 2/3 production support, including issue resolution, root cause analysis, and process improvements • Drive continuous process improvement through automation, intelligent solutions, and adoption of new Workday features and capabilities • Champion innovation across Finance systems, including opportunities to leverage AI, automation, and data-driven insights • Mentor and support other team members as needed, contributing to overall team maturity and technical excellence