• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. • Drives customer satisfaction through service excellence. • Evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections. • Assist more experienced technicians on basic and more complex repairs/resolution. • Effectively communicate and partner with teammates and colleagues. • Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation. • Maintain daily communications with customers to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction. • Implement GE/customer facility contract and supports business goals/objectives. • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area. • Share on-call responsibility when trained. • Document all repair actions and submit reports/summaries according to schedule. • Ensure proper care of spares, tools, and test equipment, and ensure calibration. • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. • Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources).

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment • Drives customer satisfaction through service excellence • Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections • Serve as a primary field service technician for IV infusion pumps, focusing on repair, and preventive maintenance • Provide on-site service at healthcare facilities throughout the Chicago metropolitan area, requiring regular local travel • Document all repair actions and submit reports/summaries according to schedule • Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

• Operates and maintains heating, ventilation, air conditioning, and refrigeration systems to ensure building comfort and energy efficiency • Performs preventive maintenance on mechanical equipment including boilers, chillers, cooling towers, air handlers, pumps, and motors according to established schedules • Regular monitoring of building automation systems and energy management systems to identify and resolve operational issues • Diagnoses problems and performs repairs on mechanical, electrical, plumbing, and HVAC systems • Responds to emergency calls and service requests from multiple locations, coordinating with property management teams and tenants • Ensures all work complies with local, state, and federal regulations including building codes, safety standards, and environmental requirements • Travels between assigned properties, prioritizes work orders, and communicates status updates to facility managers and clients

• Process, analyze and edit Holter, Event/MCT final summary reports for clinical accuracy. • Analyze, adjudicate, and effectively communicate urgent ECG findings to physicians and medical offices. • Provide technical/Clinical support for customers, internal employees, and patients on the use of our device or reports.