• Conduct proactive, high-quality outreach to a book of providers • Maintain a consistent cadence of contact • Log every touchpoint, note, and outcome in HubSpot • Run monthly availability reviews with providers • Identify providers whose availability is trending down • Support providers as they grow • Lead feature-enablement sessions • Answer or route provider questions • Educate providers on Tava resources • Report bugs and service requests • Actively participate in team meetings • Contribute to and help refine the team's playbooks

• Responsible for negotiation with sites, finalization, and execution of all types of site contracts required for site activation including budget negotiations • Manage the negotiation, finalization, and execution of any amendments to the original contracts post site activation • Ensure the highest standard of quality of final documents and compliance with relevant regulatory requirements including ICH – GCP • Ensure that contracts meet needs of both clients and clinical trial sites, protecting best interests of clients and the company while nurturing positive relationships with clinical trial sites

• responsible for executing assigned conference projects, managing communications, and supporting events technology-related tasks • supports the live and virtual NTI (National Teaching Institute) content and logistics, including project oversight, documentation, and customer service • contributes to the Conference Business outcomes of the Events Team initiatives in keeping with organizational mission, vision, values, and strategic direction • Ensures the effective implementation and evaluation of key processes that support department and organizational goals and objectives • Coordinates specific inter- and intra-department processes • Responds to questions and addresses issues related to these processes • Creates new business processes aligned with department and organizational objectives • Assists on projects with defined outcomes and within agreed-upon parameters • Collaborates on cross-department and organization-wide projects • Evaluates department processes and systems, identifies opportunities for improvements, assembles key stakeholders, defines solutions, and implements action plans to improve efficiency, effectiveness, and customer satisfaction • Maintains effective communications with internal and external customers and key stakeholders • Ensures timely and effective response to requests for information from internal and external customers via telephone, e-mail, and mail • Collaborates with other team members to create and post content for department web pages and maintain branding and integrity of informational links • Coordinates with vendors and/or external customers to ensure compliance with contracts and processes • Develops and maintains data management systems • Establishes and maintains comprehensive files and databases to include historical data and current activities • Using computer-aided systems and applications generates regular reports related to programs and products • Provides effective general administrative support to the department • Coordinates administrative functions for team members, volunteers, and other key stakeholders, including forms processing, document management, travel arrangements, and expense reports • Monitors budget activity, developing routine and customized reports of financial activities • Reviews and processes vendor invoices • Proactively identifies and adjusts to variances • Supports department purchasing and preparation of annual and project budgets • Participates in orientation and cross-training of team members to ensure consistent support to internal and external customers • Additional duties as assigned

Role Description We are currently seeking an Appian Associate for a full-time position remotely supporting our client, the General Service Administration (GSA). We are an organization that is committed to your growth and success in the IT software development industry, and looking for an Appian Associate who is ready to assume leadership responsibilities in a supportive team environment that is focused on your success as a function of client success. - Working with senior leaders to scope and design Appian solutions that meet our clients’ expectations and business needs. - Exhibits the ability to deliver complex development assignments efficiently and comprehensively. - Demonstrates the ability to lead discussions and collaborate with external clients to understand their business processes and technical needs. Qualifications - 1 to 2 years leading software development teams implementing Appian. - Experience in an Agile environment. - Displays the ability to work independently and within a small team setting. - Involved in requirement discovery, data modeling, and the design and build of BPM applications. - Bachelor’s degree in a technical field such as software engineering, engineering, computer science, etc. - Senior Developer Certification/Level 2. Requirements - Good communication. - Demonstrates the ability to deliver complex development assignments efficiently and comprehensively. - Agile Certification. - SQL – basic DDL and DML – create, update, delete query operations; ability to select (aka search) = CRUD. - Competent in the use of Microsoft Office Suite. - Good working knowledge of the area of support assigned. - Ability to understand and perform deployment-related tasks if applicable to the team's SDLC cycle. - Able to ask questions and point out problematic areas. Benefits - A comprehensive benefits package including healthcare (medical, dental, vision, and disability). - A 401k program where you are 100% vested from day one with an employer match after 90 days. - An Educational Assistance program. - A Student Loan Repayment Program. - Gym Reimbursement Program. - Paid Time off. - Dynamics, passionate, multi-disciplinary team of creative minds to work with.