• Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems. • Maintain and protect Munters equipment and property. • Respond in a timely manner to all requests for service from customers or management. • Provide customer training on Munters equipment. • Provide technical feedback on equipment using detailed field service reports. • Understand that Field Service’s major role is one of instant response to customers' needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise.

• Data Center Service Technicians travel to customer sites to start up, commission and safely troubleshoot and repair Data Center equipment. • This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills. • Requires some ability to manage the projects while onsite for start-up commissioning and coordination of other trades and services. • Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems. • Maintain and protect Munters equipment and property. • Respond in a timely manner to all requests for service from customers or management. • Provide customer training on Munters equipment. • Provide technical feedback on equipment using detailed field service reports. • Understand that Field Service’s major role is one of instant response to customers’ needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise.

• Installs equipment and associated machinery as required by customer to interface with new or existing production line equipment. • Performs ring-out, reliable controls level calibration, commissioning troubleshooting and acceptance protocol ensuring equipment performs to specification. • Performs PLC and HMI programming logic independently and/or with Engineering for customer equipment installs, repairs and general maintenance. • Span of Equipment product knowledge includes at least four primary categories and can perform job duties equally well during installations, service calls or PM / Audits. • Demonstrate proficient understanding of primary categories of machinery, components, control systems, PLC programs - and overall sub-system interactions of Alliance equipment and can perform PM / Audits. • Trains customer personnel on equipment functions, safety features to include safe working techniques, machine operation, operator interface devices, service requirements, accessibility, spare parts, and use of the operations manual. • Independently travel to customer sites to perform equipment service, installation work, and training - demonstrating a thorough understanding of the fundamentals of customer service.

• Represent the PO at RSR sites, executing to an aggressive multi-site schedule • Serve as an RSR subject matter expert (SME) to the RSR program office project, implementation, and engineering leads • Participate in final planning and site preparation, including development of site implementation plans and site visits as required • Provide onsite installation/construction consultation supporting implementation and disposition activities, including advising contractors on requirements based on design drawings and the statement of work (SOW)