• Lead and oversee all service delivery functions for cybersecurity and cloud security professional services engagements, ensuring quality, timelines, and compliance standards are met. • Own the delivery lifecycle for FedRAMP advisory, implementation, continuous monitoring, and related security programs. • Drive operational strategy and governance frameworks that ensure predictable, high‑quality delivery across all accounts. • Collaborate with Sales, Compliance, and Customer Success teams to improve service offerings, resolve issues, and enhance customer satisfaction. • Ensure teams follow industry standards including NIST 800‑53, FedRAMP Moderate/High, DOD IL frameworks, and agency‑specific ATO requirements. • Develop, mentor, and grow high-performance technical delivery teams, including project managers, cloud architects, security engineers and security analysts. • Work closely with executive leadership to forecast resource needs, optimize utilization, and support organizational growth initiatives. • Maintain deep understanding of emerging cybersecurity risks, cloud technologies, and federal compliance trends. • Review and approve statements of work, delivery plans, and technical program documentation. • Establish KPIs and drive continuous improvement across delivery operations.

• Employ AI technologies to enhance and optimize business processes • Utilize and leverage Power Digital's Nova ecosystem as it relates to your division • Review performance across your AD team's portfolio; surface cross-account patterns in pipeline attribution, ICP definition, lead quality, and measurement methodology; escalate structural risks to department leadership • Own C-suite and VP-level relationships at anchor accounts; serve as the senior escalation point on any AD-managed account when the conversation requires executive presence • Coach ADs on pipeline attribution, MQL→SQL handoff conversations, ABM strategy, buying committee dynamics, ICP refinement, and how to present meaningfully to VP Sales stakeholders who question marketing's contribution • Drive B2B vertical strategy: stay current on ABM platform evolution, intent signal tools (6sense, Demandbase), AI-driven prospecting, B2B measurement advances, and buying committee dynamics — and bring those insights to your team and clients • Manage and develop your Account Director team — run regular 1:1s, build development plans, own performance reviews, and maintain a 90% team retention rate • Ensure daily use of our proprietary technology (Iris and nova), Pulse (client performance and sentiment tool) cadence at 100%, and Power Circuit (our proprietary diagnostic system) compliance across managed ADs • Maintain accurate retention forecasting for the division; use Pulse data proactively to identify at-risk accounts and coach ADs to intervene before clients escalate • Identify and drive service expansion opportunities and hit the division's monthly service expansion quota • Lead or co-own major renewal and expansion conversations that require senior executive presence • Participate actively in new business pitches, RFPs, and prospect appraisals — providing B2B vertical expertise, ICP diagnosis, and Power Circuit framing to differentiate Power Digital from generalist agencies • Define and iterate the division's go-to-market strategy and sales collateral in partnership with the Managing Director; contribute B2B-specific case studies, vertical insights, and proof points to improve win rate • Create B2B-specific Power Circuit solutions — diagnostic frameworks, measurement methodologies, and QBR templates that include pipeline contribution, MQL-to-SQL conversion rate, cost-per-opportunity, and influenced revenue • Consult on the divisional P&L; forecast the four pillars (Churn, Service Expansion, New Business, Efficiency) in partnership with the Managing Director and VP; leverage P&L data to build business cases for hiring and investment • Oversee division operations: recruitment, staffing, onboarding, training, and B2B vertical playbook development • Work closely with Data Intelligence, Media Planning, Activation, and Creative teams on B2B-specific challenges including offline pipeline attribution, intent signal integration, and multi-touch measurement across long sales cycles • Represent Power Digital externally as a credible B2B growth partner — conferences, speaking opportunities, blog content, and client case studies • Responsible for other tasks and projects as assigned by Client Experience department leadership

Role Description The Regional Director, Client Engagement, will be responsible for creating relationships with hospitals and healthcare systems and winning new business. They will focus on strategically selected key accounts not currently contracted with Aya Healthcare. The Regional Director, Client Engagement will excel in helping healthcare organizations solve their clinical labor challenges by leveraging Aya Healthcare’s staffing services and software, making a significant impact on both new clients, and the healthcare staffing industry. This position will be remotely based. Responsibilities - Develop and cultivate relationships that result in new contracts for Aya Healthcare - Convey Aya Healthcare’s unique value proposition to key decision makers within potential new hospital accounts in order to secure new business - Demonstrate and effectively present Aya Healthcare’s full suite of services and software to healthcare organizations - Identify and contact healthcare organizations in order to win their business - Build and maintain an active pipeline of prospective clients - Must be able to effectively navigate and communicate with all levels of healthcare leadership - Educate prospective healthcare organizations about Aya's differentiated services and software - Generate leads through various channels, strategic planning and referrals Qualifications - A minimum of 3 years of business development experience in the staffing industry is preferred - A minimum of 5 years as a top performer within business development is required - An insatiable desire to win and relentless drive to succeed - Ability to think creatively and identify multiple paths to win new business - Proof of selling enterprise level staffing programs to all healthcare leadership levels - Strong communication and presentation skills Benefits - Free premium medical, dental, life and vision insurance - Generous 401(k) match - Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses - Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling - Celebrations! We hit our goals and reward ourselves. - Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday! - Unlimited DTO — we believe in time off! - Virtual yoga, meditation or boot camp classes offered daily Compensation Aya reasonably anticipates the pay scale for this position to be $80,000 to $100,000 annually, plus commission. The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager’s discretion. Company Description Aya Healthcare is a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform. At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

• Serve as a senior operational liaison for strategic sponsor accounts, supporting governance, issue resolution, service planning, and growth initiatives. • Support pre-award consultation, solution design, scope development, and bid defense preparation. • Partner with Sponsors, Sites, Business Development, and Delivery teams to identify opportunities that increase clinician value. • Participate in governance and strategic planning discussions that support service growth and operational transformation. • Monitor industry trends, customer needs, decentralized clinical trial developments, and competitive activity to inform RRC growth strategy. • Act as the primary RRC business representative for technology strategy and workflow enhancement initiatives. • Partner with Product, Technology, System Architecture, and Operations teams to prioritize and implement technology improvements. • Evaluate and operationalize solutions that improve efficiency, scalability, quality oversight, and stakeholder experience. • Drive advancement of technology-enabled clinical trial solutions, including workflow automation, eSource, digital health, and operational management platforms. • Develop standards, metrics, reporting frameworks, and governance processes that promote consistent use of tools, systems, and dashboards. • Identify opportunities to leverage technology to reduce manual effort, improve visibility, and strengthen operational controls. • Lead evaluation, design, and implementation of new RRC services and operational capabilities. • Partner with leadership to define operational workflows, governance structures, implementation models, and success criteria for emerging offerings. • Drive continuous improvement and Kaizen initiatives focused on scalability, productivity, quality, and customer experience. • Identify opportunities for standardization across service lines, countries, clinician types, and delivery models. • Develop operational playbooks, implementation frameworks, and best practices that enable sustainable global growth. • Assess new business opportunities and emerging market needs to support long-term expansion of RRC capabilities. • Provide centralized quality oversight across key RRC operations. • Review quality metrics, issue trends, audit findings, and operational performance indicators to identify improvement opportunities. • Support investigations, root cause analyses, and Corrective and Preventive Action (CAPA) activities. • Collaborate with Quality and Compliance teams to ensure operational processes remain aligned with regulatory and internal quality expectations. • Lead development, revision, and implementation of SOPs, work instructions, templates, and training materials. • Provide guidance on complex operational challenges, escalations, and quality-related risks. • Promote a culture of continuous improvement, accountability, and delivery excellence throughout the organization. • Evaluate workload, utilization, productivity, quality, and customer satisfaction metrics. • Support capacity planning, operational readiness assessments, and resource forecasting. • Establish success measures and reporting frameworks for strategic initiatives and operational improvement efforts. • Identify and communicate lessons learned and best practices throughout the organization. • Support organizational readiness for growth through process optimization and business transformation initiatives.