• Inspect and appraise damaged property (auto or home), either in-person or virtually, depending on assignment • Prepare detailed, itemized repair estimates using industry-standard software (e.g., CCC One, Xactimate, Mitchell) • Determine repair versus total loss thresholds and recommend next steps • Review photos, videos, and documentation submitted by claimants, repair shops, or adjusters • Collaborate with adjusters, repair facilities, and policyholders to verify losses and resolve disputes • Ensure compliance with all state regulations, company guidelines, and ethical standards • Maintain accurate records and documentation for claims handling • Stay up to date on Florida repair laws, materials pricing, and appraisal practices

• Conducts an unbiased and impartial valuation of residential real estate by analyzing market and property specific data • Completes appraisal reports in accordance with USPAP, government, company, regulatory board, and client specific guidelines • Inspects residential real estate of all types and documents on-site data collection/inspection with photographs, measurements, sketches, diagrams, and field notes • Considers all factors that could influence property value including legal characteristics, highest and best use, market conditions, locational factors, site, view, design, quality, age, condition, size, physical attributes, etc • Must be proficient sales comparison, cost, and income approaches to value • Must be proficient with local MLS and local real estate data sources • Must be proficient with major form types (1004, 2055, 1073, 1075, 1025, Review Forms, etc.) • Partners with Senior Appraisers/Appraisal Helpdesk to ensure quality at an assignment level • Participates in monthly Appraiser meeting • Meets all department turn time expectations and proactively escalates appropriately if timeframes are unable to be met

• Work in the field to assess vehicle damage and conduct on-site inspections • Accurately document losses and write repair estimates • Communicate clearly with customers and partners • Manage the full estimating process, including supplements and negotiations with repair facilities and other vendors

• Meet customers at their home, repair shop, or tow yard • Write estimates and guide customers through the repair or total loss process • Evaluate damage on-site or collaborate with body shops and service providers • Utilize technology for in-person visits, virtual inspections, and written communication • Ensure claims are documented accurately and in line with policy agreements