Role Description The Quality Analyst is responsible for managing the various aspects of the medical file review process. They will review the completed referral to ensure client questions have been addressed appropriately and review the completed report for accuracy, ensuring client and department standards have been met. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. Qualifications - An Associate’s Degree or Bachelor’s Degree is preferred. - Business experience in a healthcare and/or insurance setting is preferred. - Working with technology-based processes within the business environment. Requirements - Quality Audits: - Reviews reports accompanying medical records to ensure that the report is complete and that all questions posed by the client have been addressed. - Follows up with the reviewer with any additional questions or clarifications needed. - Follows up with the client should there be any additional questions. - Updates clients frequently on referral progress. - Ensures the report is grammatically correct with no spelling errors. - Ensures each referral adheres to the QA checklist prior to the completion. - Formats reports for approval. - Communication: - Communicates clearly and concisely between the customer, reviewer, and Operations team. - Must confidently speak with physicians and clients regarding the content of their peer reviews. - Other duties & special projects, as assigned and based on business needs. Benefits - Comprehensive benefits package designed to support your well-being and peace of mind. - Medical, dental, and vision coverage for you and your family. - Voluntary life insurance options for you, your spouse, and your children. - Other voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance plans. - Basic life insurance, short-term disability, and long-term disability coverage at no cost. - Generous paid time off policy. - 401k plan with a company match. - Apple equipment and a media stipend for remote workspace. Working Conditions/Physical Demands - Any lifting, bending, traveling, etc. required to do the job duties listed above. - Long periods of sitting and computer work. Work From Home Technical Requirements - Supply and support their own internet services. - Maintaining an uninterrupted internet connection is a requirement of all work from home positions.

• Leverage technology to conduct external market pricing and prepare pricing analyses to determine structure mapping • Serve as the key contact for participation in compensation surveys • Support annual compensation processes, including the Merit cycle, Corporate Bonus Plan, and Promotion cycle by: • Evaluating global salary structures and making adjustment recommendations • Testing and administering compensation processes within Zuora’s pay software • Reviewing proposed pay changes against budget and for parity across teams • Calculating and analyzing bonus payments • Reviewing outcomes against budget • Analyzing process results and outcomes • Partner with HR Operations to support benefits-related onboarding, offboarding, and Total Rewards operations • Support administration of the annual U.S. Benefits Open Enrollment process • Monitor benefits discrepancy files and resolve eligibility issues in a timely manner • Serve as the main point of contact for benefits invoices, including reconciliation and coordination with vendors and internal stakeholders • Provide first-line support to employees by responding to benefits and compensation questions • Assist in the development and maintenance of employee communications, training materials, and benefits resources • Maintain and update policies, procedures, and documentation related to compensation, benefits, time off, and leave of absence programs • Participate in compensation and benefits-related projects, compliance activities, process improvements, and other initiatives as needed • Support leave of absence administration, including maintaining leave records in Workday, ensuring data consistency across systems, coordinating with managers on leave approvals, and responding to disability claims and requests in a timely manner

Role Description The Financial Analyst I supports the Financial Planning & Analysis (FP&A) function through financial modeling, reporting, and analysis that drives business decision-making. This role plays a key part in maintaining and enhancing financial models, supporting budgeting and forecasting processes, and developing operational and financial insights. This position will also support ongoing system enhancements and reporting initiatives, including the transition of financial systems and expansion of business intelligence tools. The ideal candidate is analytical, detail-oriented, and eager to learn new tools and technologies, including emerging AI capabilities that enhance financial analysis and modeling. Essential Duties & Responsibilities - Assist in the preparation of the annual budget and ongoing maintenance of the rolling multi-year financial plan. - Develop, maintain, and enhance revenue, recovery, and financial models, including variance analysis to identify key performance drivers. - Prepare and update recurring forecasts and projections (monthly revenue, weekly projections, cash flow, and balance sheet). - Analyze financial results (MTD/YTD vs. budget/forecast), identify variances, and communicate actionable insights to management and budget owners. - Prepare and support recurring management reporting, including financial statements, KPI reporting, and performance tracking. - Support the development and evaluation of financial targets, budgets, and modeling improvements to ensure accuracy and quality control. - Maintain and enhance reporting tools, dashboards, and business intelligence solutions (e.g., Qlik Sense), ensuring data accuracy and efficiency. - Review and update operational incentive models and bonus calculators. - Support system implementations and enhancements impacting financial reporting (e.g., Great Plains, Business Central, Solver). - Identify and implement opportunities to improve reporting efficiency, automation, and data integrity. - Support special projects, including operational analysis, efficiency initiatives, and ad hoc business needs. - Demonstrate a willingness to adopt new technologies (e.g., Microsoft Copilot) to improve financial analysis and workflows. - Adhere to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program. Qualifications - Bachelor’s Degree or equivalent combination of education and related work experience. - MBA preferred. - 1+ years of experience in financial analysis, FP&A, accounting, or a related field preferred (internships and academic experience considered). - Strong Excel skills, including formulas, data analysis, and modeling fundamentals; exposure to advanced functionality (e.g., complex formulas, automation, or macros) is preferred. - Academic or professional experience in analytical, quantitative, or statistical problem-solving preferred (e.g., finance, economics, mathematics, data analysis). - Strong analytical and critical thinking skills, with the ability to solve problems and interpret data. - Effective communication skills, with the ability to clearly explain financial and analytical concepts. - Strong organizational skills with attention to detail and the ability to manage multiple priorities and meet deadlines. - Exposure to business intelligence or reporting tools (e.g., Qlik, Power BI, Business Objects) preferred. - Self-starter with the ability to take initiative and adapt quickly in a changing environment. - Demonstrated curiosity and willingness to learn in a fast-paced, evolving environment. - Interest in learning new systems, tools, and technologies, including financial systems and emerging AI-supported tools (e.g., Microsoft Copilot). - The ability to telework, defined as working for ConServe from a home or other remote office for all of the regularly scheduled work week. - A secure internet connection, to plug in ConServe equipment into a hardline Ethernet port. - A private work area in which work activities can be conducted. - U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States. - Ability to obtain and maintain Government Security Clearance. - No conflicts of interest with ConServe or our Clients. Physical Demands - Occasionally lift and/or move up to 25 pounds. - Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift). - Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift). - Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift). - Ability to focus on the task at hand, and deliver timely and accurate analyses as stated above. - Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.

Role Description Responsible for the timely and accurate posting of all cash receipts into various patient accounting systems. Responsibilities - Process daily lockbox deposit receipts and prepare for delivery to lockbox. - Assure proper placement of exception and unidentified items. - Monitor and process electronic data. - Maintain complete and accurate records for auditors. - Contact payees of unidentifiable payments to obtain proper placement prior to refunding payment and balance accounts daily. - Monitor, research, and record all checks received on premise, contact payee when unidentifiable or improperly completed (no signature, improper payee, restrictive endorsement, etc). - Contact payees of unidentifiable payments on “Suspense” accounts and report and out of balance amounts to Cash Receipts Supervisor. - Transfer payments between hospital patient accounts, practice receivables, and general ledger accounts. - Process and post any adjustments to hospital patient accounts when notification is received from the bank regarding foreign currency differences. - Process and post batches necessary to correct any payment code errors. - Process and post “$0 remittances” in order to record explanation of benefits notes on patient accounts. - Process insufficient and stop payment checks received from Finance or the bank. - Communicate effectively with all levels of Orlando Health employees, and with individuals outside Orlando Health (i.e. insurance companies, clinic, bank, and auditors). - Enter batch totals on daily control log in an accurate and timely manner. - Follow up with appropriate staff to locate missing information. - Maintain necessary logs. - Responsible for answering telephone calls in area when needed. - Efficiently and accurately utilizes the computer system to enter appropriate information. - Assist Cash Receipts Analyst II with planning and organizational activities as needed. - At all times maintains confidentiality regarding patient, personnel and corporate issues. - Participate in departmental meetings as necessary. - Seek to gain needed knowledge and experience to promote to Cash Receipts Analyst II position and perform Cash Receipts Analyst II functions as necessary. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. - Maintains compliance with all Orlando Health policies and procedures. Qualifications - High school graduate or GED required. - Required to perform 10-key operations by touch. - Must complete PFS orientation program and all other mandatory training assigned within 6 months of hire. - One (1) year office and computer experience, to include accounting related duties. Requirements - One (1) year office and computer experience, to include accounting related duties. Benefits - All Inclusive Benefits (start day one). - Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.