• Manage day-to-day internal mortgage communications in support of operational performance and employee engagement. • Partner with mortgage leadership to analyze ongoing internal communications needs and ensure content alignment with mortgage division goals and objectives. • Coordinate the development, review, approval, distribution, and maintenance of employee-facing communications including the Mortgage Minute newsletter. • Edit communications to contain adequate and accurate information. • Keep communications compliant with all applicable laws and regulations, consistent with the bank’s strategic goals and objectives, and documented in accordance with the bank’s standard framework. • Maintain brand awareness, copywriting regulations and ensure plagiarism of other institutions is not present in mortgage publications. • Utilize communication tools used by the mortgage division including the Mortgage Knowledge Base and Total Expert CRM platform. • Maintain all distribution lists (DLs) for the Mortgage Division down to department levels. • Monitor industry trends and leverage best practices related to internal communications and team member engagement. • Support employees and partners with communications best practices, branding, and ideas to enhance communication activities. • Coordinate on-site and virtual onboarding for all mortgage new hires. • Verify accuracy of new hire information with the hiring manager and submit the IT onboarding ticket. • Track the status of IT onboarding tasks including but not limited to access/AD creation, equipment build & shipping, and Day 1 setup logistics. • Validate completion of new hire equipment build and access setup with IT partners before the start date. • Facilitate an introductory call with each new hire and their hiring manager before the start date to review pre-onboarding tasks and the onboarding agenda. • Work with new hire(s) and the assigned IT technician(s) to ensure completion of the Equipment & Access Setup checklist on Day 1. • Work with new hire(s) to ensure NMLS transfer from their previous employer to SouthState Bank within the first 3 days of employment (if applicable). • Deliver in-person onboarding and setup training to the new hire(s) and assist with transition to job training with their manager. • Schedule introductory and touchpoint calls for each new hire and their Operations partners. • Identify opportunities to continuously improve the new hire onboarding workflow in support of employee engagement and division growth goals. • Advocate our culture by providing prompt, efficient, and exceptional customer service. • Demonstrate a commitment to the Company’s guiding principles and core values. • Maintain a strong work ethic, being results-driven and committed to meeting deadlines while achieving company and department goals. • Actively participate in learning and development for continued personal and professional development. • Ensure internal communications content aligns with regulatory requirements and company policies. • Ensure confidentiality of all sensitive material and matters, direct documents to the appropriate parties, obtain approvals as necessary, and ensure deadlines are met. • Adhere to compliance, security and internal guidelines and requirements for position and applicable compliance and consumer protection regulations, preventing fraud and protecting customer assets.

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role:Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which enables organizations that depend on physical operations to harness IoT data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy. The Marketing & Communications team is central to how Samsara wins in Mexico. We're looking for a strategic Sr. Communications Manager to serve as the communications leader for Samsara Mexico, owning a 360-degree strategy that spans external media, paid media, internal comms, and talent brand. This role sits at the intersection of storytelling and market impact — translating Samsara's global momentum into locally resonant narratives that elevate our brand with top-tier Mexican business and tech media, grow our executive share of voice, and connect our employees to the company's broader journey. This is a hybrid position open to candidates residing in Mexico. Candidates should be able to commute to our office to (Avenida Rio San Joaquin #498, Suite 303 and 304, Ampliacion Granada, Miguel Hidalgo, 11529, Mexico City, Mexico as needed. You should apply if: - You want to impact the industries that run our world: Your efforts will result in real-world impact — helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. - You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. - You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. - You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: - Own and execute a 360-degree communications strategy for Samsara Mexico — spanning external media (60%), internal comms (30%), and talent brand (10%) across earned, owned, and regional LinkedIn channels, including press outreach, content programs, and executive visibility — in tight integration with the Marketing team. - Build and maintain strong working relationships with top-tier business, technology, and trade journalists across Mexico and, where relevant, broader LatAm; serve as Samsara's primary media contact in market. - Develop localized story angles and pitches that connect Samsara's global platform narrative to Mexico-specific customer wins, industry trends, and new regulations or market moments. - Manage and evolve an editorial calendar that ensures consistent market presence and ties to global campaign priorities. - Support crisis communications preparation and real-time response in-market, in coordination with global comms and legal. Executive Communications - Support communications for Samsara's Mexico leadership, including talking points, presentations, media prep, and thought leadership content. - Help position Mexico leaders as credible voices in the physical operations and technology space through media placements, speaking opportunities, and bylines. - Partner with global comms to align local executive messaging with Samsara's broader narrative. Customer Storytelling - Partner with customer marketing to tell compelling customer stories from Mexico-based customers across transportation, construction, logistics, and public sector. - Leverage case studies, video testimonials, and press-ready customer narratives that can be used across media and marketing channels. - Collaborate with customer success and sales to identify high-impact customer advocates. Internal & Employee Communications - Support internal communications for Mexico employees, including localized messaging around company news, product launches, and cultural moments. - Partner with the global employee communications and talent brand teams to ensure Mexico employees feel connected to the broader Samsara story. Program Management - Manage agency relationships and external vendor partnerships as needed. - Track and report on media coverage, share of voice, and program effectiveness; use data to continuously improve. - Coordinate with marketing, legal, and product teams to support launches, campaigns, and announcements in market. Minimum requirements for the role: - 7+ years of experience in communications, public relations, or media strategy, with demonstrated success in the Mexican market. - Established relationships with journalists and editors at top-tier Mexican business and tech media outlets. - Experience leading paid strategy, including sponsorships and editorial partnerships. - Fluency in Spanish and English (written and verbal). - Based in Mexico. An ideal candidate also has: - Experience in high-growth technology, SaaS, or IoT communications. - Track record of earning top-tier earned media coverage in outlets such as El Financiero, Expansión, Forbes México, or equivalent. - Experience managing executive visibility programs and digital thought leadership. - Background in both proactive media strategy and reactive issues management. - Familiarity with internal communications best practices, including town halls and all-hands communications for a distributed workforce. Annual Salary range (in MXN): $1,147,500.00 - $1,350,000.00 Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

• Build, test, and deploy email campaigns in Customer.io based on briefs and direction from the Member Engagement & Marketing team • Execute member communications across our client programs, ensuring accuracy, brand consistency, and on-time delivery • Support cross-channel communications efforts, which may include in-platform secure messaging and direct mail coordination, working cross-functionally with the relevant internal teams • Maintain campaign documentation including audience segmentation, send schedules, and version tracking • Coordinate with internal stakeholders — including Product, Compliance, and Client Success — to gather approvals and ensure campaigns meet requirements • Perform thorough QA on campaigns prior to launch, including link checks, rendering across devices, and audience validation • Support ongoing content management by organizing assets, templates, and campaign records • Flag risks to project timelines and escalate as needed to keep programs on track • Contribute to process documentation to support repeatability and scale across the communications program

• Refine our existing executive communications strategy to ensure Cohere shows up for the best opportunities on the biggest stages • Develop and implement comprehensive Corporate Communications strategies that align with organizational goals, values, and brand positioning across internal and external audiences • Drive content across a variety of surfaces including speaking opportunities, op-eds, podcasts, and executive social media. • Build and manage a small team of two, including one speechwriter and one external vendor • Develop and execute rapid response muscle on behalf of execs • Oversee high-impact communications forums including executive speaking engagements, industry conferences, customer events, and internal leadership gatherings • Lead cross-functional executive storytelling initiatives that connect daily work to Cohere's mission, amplify customer success stories, and elevate executive thought leadership in the marketplace • Leverage data-driven insights and audience research to inform executive communications strategies that resonate with employees, customers, partners, investors, and industry influencers • Support Corporate Communications team in crisis and issues communications preparedness and response across all stakeholder groups, sometimes coordinating with legal, and functional teams to protect corporate reputation and stakeholder trust • Serve as the central executive communications hub, ensuring seamless integration and consistency between internal communications, external PR, marketing narratives, and executive messaging across all touchpoints