Role Description We are seeking an experienced Application Administrator to support a Task Order with the Defense Counterintelligence and Security Agency (DCSA). This individual will provide Tier 3 operational support for the OPIS application suite, ensuring system availability, performance, and reliability across a 24/7 production environment. - Provide 24/7 Tier 3 application support, including incident response, troubleshooting, and root cause analysis - Deploy application patches, updates, and configuration changes in coordination with CI/CD pipelines - Support user account management, access provisioning, and system configuration - Monitor system performance and logs; respond to system alerts and outages - Support production defect resolution and continuous improvement efforts - Collaborate with development teams to support releases and validate deployments - Maintain system documentation and operational procedures Qualifications - Active Top Secret clearance with SCI eligibility - CompTIA Security+ and A+ certifications - 3+ years of experience in application administration or system operations - Experience administering applications in AWS cloud environments - Experience supporting Java-based enterprise applications (Java EE) - Experience with relational databases (e.g., Oracle) - Experience with Linux/Windows server environments Requirements - Experience with FileNet or enterprise document management systems - Experience with Spring Batch or batch processing frameworks - Experience with monitoring/logging tools (e.g., Splunk, ELK, CloudWatch) - Experience with Active Directory, RBAC, and service account management - Familiarity with CI/CD tools (e.g., GitLab) - Hands-on experience with AWS services such as EC2, S3, IAM, CloudWatch - Experience supporting cloud-hosted production systems with high availability requirements Benefits - Competitive salary based on qualifications and experience - Comprehensive, Company paid healthcare for you (We pay your premiums and deductibles) - 401(k) with company match - Travel & performance incentives - 3 weeks paid time off (plus Federal Holidays) - $5K annual training allowance - $500 book allowance - Tuition reimbursement program

• Executing established client-defined benefits processes with minimum direction and oversight from Sr. Leadership. • Researching and responding to client and participant escalated issues. (Such as eligibility, data, service delivery, etc.) • Triaging intermediate system issues to confirm adherence to requirements. • Performing peer review on work completed by other team members. • Interfacing with external client contacts to scope change work. • Review and maintain Business Requirements, Administrative Guides and Process documents, making updates and obtaining client signoffs as needed. • Identifying system and processing enhancements to improve process efficiency. • Mentoring and coaching junior team members. • Performing other duties as assigned and complying with all policies and standards. • Leading change work for the entire project life cycle from Discovery through Go-Live, including project management. • Acting as Subject Matter Expert for client rules & expectations. • Act as steward for Conduent Data Requirements in partnership with Data Management team.

Role Description SAIC is looking for a Junior SharePoint Administrator who will assist in the day-to-day administration, maintenance, and support of the organization's Microsoft SharePoint environment. This role is ideal for a motivated individual looking to grow their skills in SharePoint administration, Microsoft 365, and enterprise collaboration platforms. The successful candidate will also possess strong customer service skills, ensuring end users receive prompt, professional, and effective support. - Assist in the administration and maintenance of SharePoint Online and/or SharePoint On-Premises environments - Create and manage SharePoint sites, libraries, lists, and permissions - Troubleshoot and resolve SharePoint folder and file permission issues, including broken inheritance, incorrect access levels, and unauthorized access concerns - Investigate and correct permission misconfigurations at the site, library, folder, and file level - Provide excellent customer service when working with end users to identify and resolve access-related and general SharePoint issues in a timely and professional manner - Serve as a friendly and knowledgeable point of contact for SharePoint-related support requests, ensuring a positive experience for all users - Assist with user account management, access control, and security group assignments - Help monitor system performance, storage, and usage reports - Support the migration of content and data to SharePoint - Create and maintain basic documentation, guides, and training materials for end users - Assist in the development and implementation of SharePoint governance policies - Collaborate with IT team members on Microsoft 365 integrations (Teams, OneDrive, Power Automate) - Participate in testing updates, patches, and new features before deployment - Escalate complex issues to senior administrators as needed - Follow up with end users after issue resolution to ensure satisfaction and confirm problems have been fully addressed Company Description SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .

Role Description We have an exciting opportunity for an Apprenticeships and Accredited Learning Administrator (Apprentice) to join our Learning & Organisational Development team. This role is ideal for someone who is organised, curious and interested in developing a career in learning, data and performance reporting. Alongside completing a Level 3 Data Technician Apprenticeship, you'll gain practical experience supporting the coordination of apprenticeship, accredited and regulated learning programmes across Change Grow Live. You'll help maintain accurate learner information, develop reporting and insights, and support the team to understand performance, identify trends and continuously improve the learning experience. Working with colleagues, external training providers, awarding bodies and learners, you'll play an important role in ensuring our learning programmes are well coordinated, data is accurate and the impact of learning can be demonstrated. Responsibilities - Support apprenticeship programmes delivered through external training providers by helping coordinate learner journeys, provider relationships, records and reporting. - Support accredited and regulated learning programmes delivered internally to staff and volunteers by assisting with administration, learner engagement and quality processes. - Maintain accurate learner records across relevant systems and databases. - Support the development of reports and dashboards to help the team understand learner participation, progress, completion and outcomes. - Collect, analyse and present learning data to identify trends and support decision-making. - Support data quality checks and help ensure information is accurate, timely and meaningful. - Provide administrative support for learner onboarding, registration, certification and completion processes. - Coordinate communications between learners, managers, training providers and awarding bodies. - Support audits, quality reviews and compliance activities. - Help gather learner feedback and evaluation information to understand the impact of learning. - Contribute ideas for improving processes, systems and reporting approaches. - Work collaboratively with colleagues across Learning & Organisational Development and wider teams. Qualifications - Interest in how data can be used to understand performance and improve services. - Good attention to detail and enjoyment in working accurately with information. - Organised, able to manage competing priorities and meet deadlines. - Good written and verbal communication skills. - Comfortable using Microsoft Office and digital systems, or willing to learn. - Enjoy solving problems and finding better ways of doing things. - Supportive team player who builds positive relationships with others. - Understanding of the importance of confidentiality, data protection and accurate record keeping. - Experience of administration, reporting, spreadsheets, customer service, learning environments or volunteering would be helpful. Requirements - Must already have the right to work in the UK at the time of application. - This role is not eligible for visa sponsorship. - Direct applications only; agencies will not be engaged for this vacancy. Benefits - Full-time hours at Change Grow Live are 37.5 hours per week. - Salary: £14,245.51 (pro rata if part-time). - Contract Type: 18 Month Fixed Term Contract. Interview and Application Details - Interview Date: 18/8/2026 - Closing Date: 3/8/2026 - If you have any questions on this opportunity, please contact Katy Lennon at katy.lennon@cgl.org.uk.