• Own the design, development, and scaling of backend services in Golang that power onboarding and KYC workflows across multiple products and geographies. • Build scalable, service-oriented systems using modern cloud infrastructure and industry best practices to solve novel platform challenges. • Drive improvements to onboarding and MTU conversion funnels by identifying bottlenecks and shipping data-informed solutions. • Partner with engineers, product managers, designers, and senior leadership to translate product and technical vision into quarterly execution roadmaps. • Lead cross-cutting design reviews within your product area, ensuring security, operational integrity, and architectural clarity across all features shipped.

• Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success. • Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications. • Own the accuracy of bookings forecasts and financial milestones in SFDC, ensuring the commercial health of the practice. • Translate complex business challenges into milestone-driven roadmaps, ensuring SOW alignment with customer Use Cases. • Network with senior internal and external personnel in your area of expertise to drive alignment on the 'Unified Front.'

• Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success. • Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications. • Own the accuracy of bookings forecasts and financial milestones in SFDC, ensuring the commercial health of the practice. • Translate complex business challenges into milestone-driven roadmaps, ensuring SOW alignment with customer Use Cases. • Network with senior internal and external personnel in your area of expertise to drive alignment on the "Unified Front."

• Providing direction to your pre-sales Lead and individual contributors and working with them in strategic planning to drive business. • Communicating the team's direction, goals and progress to sales and pre-sales leadership. • Leading initiatives that help build the capabilities of the team to introduce new products to our customers. • Owning and developing a diverse suite of reports and analytics to build holistic and data-driven strategies. • Partnering with internal cross-functional teams to meet business objectives and ensure customer satisfaction.