• Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success. • Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications. • Own the accuracy of bookings forecasts and financial milestones in SFDC, ensuring the commercial health of the practice. • Translate complex business challenges into milestone-driven roadmaps, ensuring SOW alignment with customer Use Cases. • Network with senior internal and external personnel in your area of expertise to drive alignment on the 'Unified Front.'

• Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success. • Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications. • Own the accuracy of bookings forecasts and financial milestones in SFDC, ensuring the commercial health of the practice. • Translate complex business challenges into milestone-driven roadmaps, ensuring SOW alignment with customer Use Cases. • Network with senior internal and external personnel in your area of expertise to drive alignment on the "Unified Front."

• Providing direction to your pre-sales Lead and individual contributors and working with them in strategic planning to drive business. • Communicating the team's direction, goals and progress to sales and pre-sales leadership. • Leading initiatives that help build the capabilities of the team to introduce new products to our customers. • Owning and developing a diverse suite of reports and analytics to build holistic and data-driven strategies. • Partnering with internal cross-functional teams to meet business objectives and ensure customer satisfaction.

• Uncover and understand business and technical requirements. • Design and architect technical solutions built on the Supabase platform. • Work with customers to lead proof-of-value implementations. • Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance. • Collaborate directly with customers to determine the technical scope of a proof-of-value. • Set proof-of-value timelines, business outcomes, and success criteria. • Actively guide new customers through an onboarding journey. • Understand immediate custom goals as well as long-term customer opportunities. • Deliver on synchronous and asynchronous engagements with Supabase customers. • Serve as an internal champion for your customers and for the platform.