Role Description At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. By joining our team, you’ll play a pivotal role in helping developers succeed and thrive in their work. We’re seeking experienced and empathetic Product Support agents, you’ll be the first point of contact for our users, providing efficient and precise resolutions to inquiries and ensuring they have a seamless experience with Laravel’s ecosystem, including tools like Forge, Vapor, Spark, Envoyer, and Nova. While expertise in all these products isn’t required, familiarity with at least one or two is highly valued. This role requires availability during Pacific time (9-5), and can be contract or permanent based employment. Your work will be a cornerstone of the Laravel experience, ensuring users receive the assistance they need with speed and care. Qualifications - At least 2 years of experience in customer support, customer success, or a similar role, supporting technical products. - Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and effectively. - A customer-first mindset with demonstrated patience, empathy, and a genuine desire to help. - Experience in developer content or developer relations is a strong plus. - Fluency in English is required; proficiency in additional languages is highly desirable. Requirements - Knowledge of PHP and the Laravel framework. - Solid understanding of web application hosting and infrastructure. - Solid knowledge and experience with installing and troubleshooting technologies such as Nginx, DNS, SSL, PHP, MySQL, and Redis. - Familiarity with Ubuntu server management and debugging processes is a bonus. - Understanding of cloud computing concepts and providers; experience with AWS is a bonus. Benefits - Fully remote and globally distributed working environment. - Option to attend Laracon conferences around the world. - Paid time off (Vacation, Sick & Public holidays). - Family leave (Maternity, Paternity). - Company equity. - Welcome kit with custom Laravel swag.

Role Description We are looking for an accurate, detail-oriented Accounting Support Specialist to handle high-volume data entry and record-keeping tasks that keep our operations running smoothly. This is primarily a data entry role — you will be responsible for entering, verifying, and maintaining data across multiple systems including QuickBooks, Excel, and our proprietary platform ServiceSync. You will work with our internal team, national clients, and franchise partners on a daily basis. - Enter, verify, and maintain financial data accurately across QuickBooks, Excel, and ServiceSync - Input and process invoices for national clients with a high degree of accuracy - Record and reconcile payment data, ensuring all entries are correctly allocated - Enter and track month-end data for multiple franchise locations - Log and process vendor invoices, verifying data against source documents before entry - Maintain organized, up-to-date records and spreadsheets to support the accounting team - Prepare monthly vendor statement data for management review - Assist with data entry tasks related to customer collections as directed - Identify and flag data discrepancies for review and resolution - Support franchise partners with data entry questions As System4 continues to grow, responsibilities may evolve over time. Qualifications - Proven data entry experience with a strong focus on speed and accuracy - Proficiency in Microsoft Excel — comfortable building and maintaining spreadsheets - Experience with QuickBooks or similar accounting/bookkeeping software - Ability to learn proprietary software quickly (ServiceSync training provided) - Strong attention to detail — you catch errors before they become problems - Organized and self-directed; able to manage repetitive tasks without losing focus - Clear communicator with a professional, team-first attitude - High ethical standards — you handle sensitive financial data with discretion Benefits - HMO with 1 free dependent upon hire - Life Insurance - 20 PTO credits annually - Night Differential Pay - VL and SL cash conversion - Annual Performance-Based Merit Increases and Employee Recognition - Great Company Culture - Career Growth and Learnings - Equipment provided by the company - Permanent WFH (Mondays to Fridays, fixed weekends off) - PHP 36,000 to 40,500 all in

Role Description ¡Únete al Team MDY Customer Experience! ¡Sé parte de algo extraordinario! Estamos buscando personas únicas para el área de atención al cliente. Si te gusta trabajar en un entorno dinámico y colaborativo, ¡esta es tu oportunidad! - ATENCIÒN AL CLIENTE CLARO HFC TÈCNICO (SOPORTE 2DA LINEA) - Horario de trabajo: Lunes a domingo (1 día de descanso rotativo) - 2:00 p. m. – 12:00 a. m. - 8 horas de gestión + 1 hora de break Qualifications - Con o sin experiencia. - Secundaria completa. - Contar con PC o laptop (Windows 11 Pro o Enterprise), headset, internet cableado y cámara (solo para capacitación o reuniones). Requirements - Capacitación REMOTA y PAGADA. - Recibe S/350 por completar la capacitación. - Lunes a sábado, 1:00 p. m. – 8:00 p. m. Benefits - Sueldo básico: S/1,130 - Bono de productividad de hasta S/200 - Bono por condición de trabajo: S/26 - Pagos quincenales y fin de mes. - Buen clima laboral. - Línea de carrera. - Planilla desde el 4.º mes. - Atención médica para ti y tu familia (psicología, nutrición y consultoría). Company Description MDY rechaza de manera expresa toda práctica discriminatoria. No toleramos la discriminación hacia ningún colaborador o solicitante de empleo por motivos de edad, discapacidad, etnia, estado civil, género, nacionalidad, ideología política, raza, religión, orientación sexual o cualquier otra característica protegida por la compañía o la legislación vigente. ¡Postula y forma parte de nuestra familia corporativa!

Role Description This is an opportunity to step into a high-impact leadership role where you will shape how centralised support is delivered across the business. You will lead a capable team, influence service standards, strengthen branch support and help deliver a more consistent, efficient and customer-focused experience. - Lead a function that directly improves branch support and customer outcomes - Take ownership of process improvement, service quality and team capability - Work across a broad scope spanning customer support, online support, service administration and warranty - Join a collaborative business where your leadership can make an immediate difference As Customer Support Manager, you will lead the Customer Support Specialist and Centralised Support Officer functions across the business. You will be responsible for coordinating centralised branch support across parts ordering, parts advice, sales support, online sales administration, customer communication, service administration and warranty support. This role is ideal for a strong people leader who can balance operational support, process improvement and customer experience while building consistency across a multi-branch environment. - Lead and coordinate the Customer Support Specialist and Centralised Support Officer teams - Provide day-to-day direction, workload coordination and coaching across functions - Support branches with timely, accurate and commercially sound advice and administration - Drive consistency across customer support, online support, service administration and warranty processes - Strengthen service standards, responsiveness and customer experience outcomes - Identify and implement process improvements that improve efficiency and branch support - Partner with branch leaders and stakeholders to align priorities and service delivery - Monitor performance across support quality, claim recovery, work in progress and administration outcomes Qualifications - Experience in customer support, parts operations, service administration, warranty administration or a similar branch-based environment - Demonstrated success leading teams and coordinating outcomes across multiple branches or service channels - Strong understanding of branch support processes and customer service expectations - The ability to build capability, provide direction and maintain high support standards - Strong stakeholder management, communication and organisational skills - A customer-focused mindset, commercial awareness and attention to detail - Confidence using Microsoft Office and relevant business systems Benefits - Purchased Leave, Paid Parental Leave, and Flexible Work Arrangements - Salary Packaging, including novated leasing and remote living allowances - A dedicated HR and Training team to help you grow your knowledge and career - Access to Health and Wellbeing programs, including our Employee Assistance Program (EAP) - A rewarding Rewards and Recognition program