• Review and evaluate Finance/YMYL content to ensure it meets the highest standards for editorial quality, factual accuracy, SEO, and user value before publication. • Assess every piece of content for search performance, readability, conversion potential, and overall business impact. • Identify quality issues early and provide actionable feedback that prevents rework and improves editorial consistency at scale. • Establish, maintain, and continuously improve editorial guidelines and quality standards for Finance and other high-trust content verticals. • Mentor junior editors through regular coaching, feedback, and knowledge sharing, helping them grow into exceptional content creators. • Build and optimize AI-assisted editorial workflows using tools such as Claude, Gemini, and other LLMs to automate quality assurance and improve efficiency. • Monitor content performance across traffic, rankings, engagement, conversions, and revenue, using data to continuously improve editorial decisions. • Proactively identify content gaps, emerging search opportunities, and areas for expansion within Finance/YMYL content clusters to strengthen topical authority, increase organic visibility, and drive long-term growth. • Partner with the Content Lead to shape editorial strategy, create content briefs, and define the direction for Finance/YMYL initiatives while supporting other SEO-driven content verticals. • Collaborate closely with SEO specialists, designers, and cross-functional partners to continuously improve content production processes. • Take ownership of identifying recurring quality issues, proposing scalable improvements, and driving editorial excellence across the team.

• Provide compassionate, non-judgmental financial counseling to clients nationwide through phone-based services • Deliver phone-based financial counseling services • Respond to inbound calls, client emails, and conduct outbound service-related calls • Gather, review, and analyze client financial information, including credit reports • Develop and present individualized action plans and educational resources • Discuss program options and applicable fees when appropriate • Provide housing-related counseling services, including: Pre-purchase counseling, Foreclosure prevention, Rental counseling, Post-loan modification coaching, Reverse mortgage counseling • Maintain accurate records and strict confidentiality of client information • Complete required training and maintain applicable certifications • Collaborate with colleagues to support service quality and organizational goals • Perform additional duties as assigned

• Acquisitions Managers • Lead Managers • Operations Managers • Dispositions Managers • Transaction Coordinators • Project Managers • Executive Assistants • Property Management roles

• Lead accounting operations across multiple entities and residential construction projects. • Own month-end close, reconciliations, journal entries, and financial reporting. • Track project costs, job profitability, construction budgets, and cash flow. • Manage accounts payable, accounts receivable, and intercompany transactions. • Maintain accurate financial records using QuickBooks. • Prepare management reports and lender reporting packages. • Partner with external CPA firms on tax and year-end processes. • Improve financial systems, reporting, and internal controls as the company grows.