• Understand and interpret client needs to tailor solutions that exceed expectations, ensuring personalized and effective outcomes. • Collaborate directly with clients and internal teams to construct comprehensive project plans, aligning project goals with client expectations and internal capabilities. • Oversee internal processes to ensure project plans are executed to specifications and deadlines. • Provide regular updates to clients, including detailed status reports, keeping them informed and engaged throughout the project lifecycle. • Offer advanced support for technology usage, including Relativity, ensuring clients can effectively use the technology and resolve issues promptly. • Address and resolve client issues with delivered or hosted data, maintaining client satisfaction and trust by ensuring data integrity and availability. • Process data through Relativity Processing as needed, supporting efficient handling and management of client data.

• Drive the full cycle of design, scheduling and deployment of collaborative VC Equipment • Coordinate collaboration among cross functional partners and 3rd party vendors • Lead projects through design, procurement, deployment and commissioning • Provide project stakeholders with routine status updates • Engage with third party vendors for hardware procurement • Regularly perform site visits throughout the lifecycle of the projects • Light drafting work in AutoCAD

• Serve as the primary contact between the sponsor and organization • Ensure escalation pathways adhered to internally and externally • Accountable for overall delivery of the cross-functional project • Establish and manage customer expectations • Drive risk identification and issue resolution

• Manage, coordinate, and evaluate medical projects for one or more programs • Collaborate with management and other stakeholders for process consistency and compliance • Perform first pass review of safety data • Review data for safety trends, coding consistencies, and potential follow up with investigator sites • Proactively identify any potential issues and resolve or escalate as appropriate • Review safety data and provide summations for safety review meetings • Manage project implementation, coordination, maintenance and close out of assigned studies • Serve as the primary point of contact for clinical project teams on studies • Create and maintain medical management plan(s) on studies • Monitor the project financial status and unit forecasting • Coordinate staff projections based on contract values and actual hours used • Escalate any financial and/or operational risks and attend risk management meetings • Resolve complex problems through in-depth evaluation of various factors and offers solutions • Present at business development, client, and investigator meetings.