Bilingual Learning & Development Senior Consultant II (English/Canadian French) remote type Hybrid locations CAN - ON GTA (Remote) Montreal Office time type Full time job requisition id R31556 At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Allstate is currently seeking an L&D Senior Consultant II based in Canada (Toronto) to support Global Learning and Development. This role is responsible for facilitating leadership and employee development through engaging and impactful learning experiences aligned with enterprise and business unit strategies. This role emphasizes equipping individuals with the skills needed to drive business outcomes while ensuring programs are customer-centered, efficient, and cost-effective. This role works collaboratively with Business Stakeholders, Project Teams, and Subject Matter Experts (SMEs) in both English and French. The ideal candidate will be based in or near the Toronto area to facilitate in-person workshops at our Toronto pod, in addition to delivering sessions virtually and traveling within and/or outside of Canada as needed. Key Responsibilities - Deliver learning offerings through engaging instruction, dynamic facilitation, and effective follow-up coaching - Evaluate, maintain, and evolve complex learning solutions to align with enterprise and business needs within an agile framework - Collaborate and consult with business partners to understand needs and ensure learning solutions address critical skill gaps - Promote talent management practices and support the adoption of a skills-based culture aligned to business-relevant development - Measure learning effectiveness, recommend improvements, and provide ongoing support as needed - Serves as a subject matter expert for behavioral skills offerings, maintaining a customer centric focus and contributing as lead or team member on projects. - Communicate project status, risks, dependencies, and timelines to support effective coordination of resources, capacity planning, and delivery milestones - Contribute to the continuous improvement of L&D practices by sharing lessons learned, templates, and best practices Functional Skills - Facilitation & Engagement: Delivers clear, effective learning experiences in both in-person and virtual environments, confidently engaging diverse audiences including global teams and executive leaders through interactive techniques - Technology Proficiency: Effectively hosts and facilitates virtual learning using Microsoft Teams and other collaboration platforms to ensure seamless delivery and participant interaction - Coaching & Mentoring: Guides learners in applying skills and knowledge to real-world, job-relevant scenarios to reinforce learning transfer - Project Management: Demonstrates strong organizational skills to manage multiple learning initiatives simultaneously within an agile framework - Learning Design & Delivery: Designs, develops, and delivers learning offerings aligned to enterprise and business strategy; integrates consistent talent management practices; and drives adoption of a skills-based culture through intentional learning design and facilitation. Translate learning solutions, content, and other work products as needed Experience - 2 or more years of facilitation experience and 2 years of content development - Beginner proficiency using design tools (Rise, Storyline, Synthesia, Illustrator, Acrobat Pro, Audition) Travel - Traveling is required, up to 50% based on business needs and demand Language - Canadian French Fluency (Required) Supervisory Responsibilities - This job does not have supervisory duties Compensation Expected compensation for this role ranges from $ 71,400.00 - 113,925.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. Skills Learning and Development (L&D), Learning Effectiveness, Learning Materials Development, Training Instruction, Training Programs

• Design and develop high-quality, technically complex, scalable online learning experiences in collaboration with academic stakeholders and subject matter experts • Design high-quality and valid assessments to assess evidence of learning for both formative and summative performances • Engage in ongoing quality reviews and participate in data-informed assessments of learning experiences • Independently manage multiple project timelines and available resources while driving towards ongoing process efficiencies in instructional design and development efforts • Apply instructional design skills, relevant learning theories, and knowledge of learning technologies and environments

• Design and develop complex learning solutions, including eLearning, instructor-led training, distance learning, blended learning, etc. • Collaborate with Learning Strategy Senior Managers and subject matter experts during the analysis phase and throughout the project. • Coach and mentor Instructional Designers, including assisting with onboarding for new Instructional Designers, reviewing work, and facilitating development on current and emerging learning methods. • Work with standard development tools and software (Articulate Storyline / Rise, PowerPoint, etc.). • Communicate with project team members and effectively manage individual and group projects. • Work on creative and innovative ways to develop associates.

Role Description The incumbent will be responsible for the delivery of training modules on case management, disease specific conditions, disease management and population health, along with CM computer documentation systems and Disease Management Databases. This role supports clinical staff across Health Services which includes UM, Medical Directors, CM, Appeals, Pharmacy, etc. This position assists in the documentation process including training manuals, workflows, "tips" and updates. Participates in the assessment of training effectiveness and partners with our QA team which identifies trends. Assists in development of interventions to ensure workflow compliance. - Conducts training sessions for JHHP staff using written materials, oral presentations and audio-visual equipment to assist groups in development of sound skills. - Assists in the development of programs that reflect the needs of the organization. - Revises training programs based on evaluations and assessments. - Analyzes and evaluates training programs for impact and effectiveness. - Identifies problem areas based on data integrity monitoring. - Assists in design of interventions to address problem areas. - Delivers interventions to end users. Qualifications - Completion of an accredited Nursing Program (RN); BSN and/or MSW degree required. - Requires three years of managed care experience. - Training or teaching experience required. Requirements - Minimum 43.61/hour - Maximum 67.59/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. - The Hospital reserves the right to modify employee schedules as needed. Benefits - We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences. - All employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Company Description Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine, one of the premier health delivery, academic, and research institutions in the United States. JHHP is a $2.5B business serving over 400,000 lives with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP has become a leader in provider-sponsored health plans and is poised for future growth.