Role Description The Technical Control Engineer ensures the smooth operation and reliability of Symbotic’s automated systems at client sites. This role balances reactive support with proactive monitoring, incident ownership, and continuous improvement. The ideal candidate will troubleshoot and resolve complex technical issues, act as a technical lead during high priority incidents, and contribute to scalable processes and knowledge management initiatives. This position partners closely with Engineering, R&D, Implementation, and Customer Operations to transition new sites from “Hypercare” to steady-state support, ensuring operational excellence and long-term system reliability. We are looking for Technical Control Engineers who are available to work the following shifts: - Weekday Night: Monday–Thursday, 8:00 p.m. – 6:00 a.m. EST - Weekend Day: Friday–Monday, 6:00 a.m. – 4:00 p.m. EST - Weekend Mid: Friday–Monday, 12:00 p.m. – 10:00 p.m. EST - Weekend Night: Friday–Monday, 8:00 p.m. – 6:00 a.m. EST Qualifications - Bachelor's degree in electrical engineering, Controls Engineering, Automation Engineering or related technical field preferred; equivalent hands-on experience in industrial automation, robotics, or controls may be considered. - Minimum 2 years of experience in technical support, controls, or engineering role supporting complex systems. - Prior field or industry experience in automation, robotics, warehouse, or supply chain environments preferred. - Demonstrated experience providing remote system support (Remote Desktop, SSH). - Strong understanding of TCP/IP networking, protocols, and troubleshooting; familiarity with packet sniffers, network probes, and command-line diagnostic tools. - Proficiency with Linux shell environments and scripting; working knowledge of SQL scripting and application support. - Familiarity with ISC DHCP, BIND, and server configuration. - Experience with motion control systems (servos, VFDs), Allen Bradley ControlLogix, and programming languages such as Ladder Logic, C, and scripting languages. - Experience with server management, Active Directory, and Windows/Linux patching. - Strong troubleshooting, documentation, collaboration, and communication skills. - Ability to prioritize and perform effectively in high-pressure, customer-facing environments. Requirements - Manage and resolve complex technical support requests from end users via ticketing systems, phone, email, and chat. - Provide advanced remote support for electro-mechanical, software, networking, and controls-related issues using remote access tools. - Troubleshoot and resolve issues related to: - Automation and robotic systems - PLCs, motors, VFDs, and motion control systems - Software applications, networking, and scripting - Serve as a technical escalation point and act as the focal lead during major incidents. - Coordinate cross-functional resources (Software, Controls, Hardware, R&D, Customer Operations) to restore service efficiently. - Prioritize incoming issues based on customer impact, system criticality, and contractual SLAs. - Provide clear, timely updates to internal and external stakeholders during incidents. - Respond to equipment downtime events and coordinate with external vendors or resources as needed. - Proactively monitor system performance metrics, logs, and trends to identify potential failures before they impact operations. - Drive Root Cause Analysis (RCA) for critical and recurring incidents to reduce Mean Time to Resolution (MTTR) and prevent recurrence. - Identify systemic issues and recurring failure patterns, translating insights into preventative actions and process improvements. - Participate in post-incident reviews and lead follow-up actions to ensure sustained resolution. - Act as a technical owner during critical events, ensuring accountability from incident intake through full resolution. - Collaborate with R&D, Implementation, and Customer Operations to transition new sites from “Hypercare” to steady-state support. - Leverage metrics from high-impact downtime events to create and improve knowledge base content with measurable value to issue resolution and recurrence prevention. - Contribute to a scalable KB to enable “shift-left” resolution, improving self-sufficiency for customers and on-site Tier 1 teams. - Support ongoing system maintenance activities, including data backups, trend analysis, and I/O checks. - Interpret electrical schematics, OEM manuals, and system documentation to diagnose integrated system issues. - Stay current on supported software, hardware, tools, and platform updates relevant to Symbotic systems. Benefits - Medical, dental, and vision coverage - Disability insurance - 401K plan - Paid time off (PTO) - Other benefits as applicable

Role Description We are looking for a skilled and motivated Full Stack Engineer to join our team. In this role, you will be instrumental in maintaining and enhancing a critical data ingestion pipeline and a data analysis and visualization tool. You will have the opportunity to work across the full technology stack, contributing to the reliability, performance, and insights derived from our data. - Develop, maintain, and enhance tools primarily using JavaScript for the frontend and Go for the backend. - Interact with robotics, data engineers, and other stakeholders to understand data flow and observability requirements. - Implement new features and improvements to both the data ingestion pipeline and the data analysis and visualization tool based on evolving needs. - Write clean, well-documented, and testable code. - Participate in code reviews and contribute to improving our engineering practices. - Stay up-to-date with relevant technologies and industry best practices. Qualifications - Proven experience as a Full Stack Engineer. - Strong proficiency in Go. - Solid experience with JS/TS for frontend development. - Excellent problem-solving and analytical skills. - Demonstrated willingness and ability to learn new technologies quickly. - Strong soft skills, including clear communication, collaboration, and a proactive attitude. - Proficient English language skills (B2/C1 level), with comfort in regular 1:1 conversations with native English speakers. Benefits - Join us to be part of a dynamic community where your skills and contributions truly matter!

Role Description We are seeking an experienced High-Speed SerDes Design Engineer with expertise in PLL, TX, RX, and analog/mixed-signal circuit design for 5nm and below technologies. - Design and develop high-speed SerDes, including PLL, TX, RX, and CDR circuits. - Perform transistor-level design, simulation, verification, and silicon debug. - Optimize designs for power, performance, jitter, and area. - Collaborate with layout, digital, validation, and system teams. Qualifications - BS/MS/PhD in Electrical Engineering or related field. - Min. 8+ years of analog/mixed-signal IC design experience. - Strong experience with High-Speed SerDes, PLL, TX, and RX. - Hands-on experience in 5nm and below process nodes using TSMC, Samsung Foundry, or GlobalFoundries. - Proficiency with Cadence Virtuoso, Spectre, ADE, and Calibre. - Silicon bring-up and validation experience is a plus. Requirements - Work Status: US citizen or Lawful Permanent Resident. - Location: Remote, anywhere in USA. Benefits - 15 days of PTO per calendar year. - 10 paid Holidays per calendar year. - Comprehensive Medical Benefits: Company covers 80% of premiums for Employee and Dependents. - Dental & Vision: Company covers 50% of premiums for Employee and Dependents. - Voluntary Benefits: Life Insurance, FSA (Health and Dependent, Limited Purpose), HAS, and Gap Insurance. - Employee Assistant Program (EAP). - 401k - Traditional & Roth. - Life/AD&D and Long-Term Disability. - Tuition reimbursement.

Role Description As Staff Engineer you will work independently and with your peers to translate customer needs into technical solutions. This role defines and drives the technical direction of enterprise engineering platforms, focusing on building scalable design and content enablement capabilities that are broadly adopted across the organization. You will collaborate closely with IT leadership, product managers, and enterprise architecture to influence technical strategy, mentor senior engineers, and ensure delivered solutions support long term platform scalability and business objectives. DUTIES & RESPONSIBILITIES: - Designing Solutions - Apply expert industry knowledge and broad understanding of multiple disciplines with technical knowledge to drive outcomes for customers. - Ability to work and problem solve independently on initiatives that align to the broader software engineering strategy. - Design systems and software integration patterns across a diverse software engineering ecosystem. - Developing Software - Use independent, critical thinking to solve complex problems which are significant to the customer. - Leader in technical expertise; develops most architecturally impactful components of solutions. - Lead to identify, incorporate and define development frameworks and libraries useful to the product. - Learning and Applying New Techniques - Seek out industry and technology knowledge along with best practices to share with the team. - Collaborating within the Team - Coordinate design and integration of the entire system including subsystems. - Participate in team’s collaboration session to provide technical expertise to solve a problem/remove technical roadblocks for the team. - Participate in product planning and implementation. - Contribute to detailed application specifications, standards, and diagrams and develop coding standards / best practices. - Collaborating Across Teams - Broker solution design and implementation across product teams to achieve outcomes. - Contribute to overall systems design which involves multiple teams. - Collaborating Across The Organization - Act as an SME to provide overall operations and support processes to build resilient systems for the enterprise. - Lead the design of critical path/technology for the product group. - Help to define the technology/tools roadmap along with the product owner for the team. - Defining Engineering Standards and Patterns - Partner with the engineering community inside and outside Thrivent in establishing best practices. - Share engineering standards across internal teams. - DevOps - Lead the resolution of critical incidents and provides leadership in proactively addressing product issues. - Continuously assessing technology to build more stable, scalable, and resilient software. - Promote and expand on the use of the CI/CD pipeline to improve the deployment and build process. - Selecting & Managing Technology Vendors - Lead the evaluation process for software solutions. - Provide a summary of how a tool impacts business processes and goals. - Coaching Engineers - Provide guidance and reinforcement around established engineering best practices. - Provide technical leadership and mentoring to other engineers of varying levels inside the product group. - Provide trainings and demos to address knowledge gaps within the team. - Recruiting and Building Talent - Engage in the tech community to build the Thrivent technology brand. - Participate in the interview process or be part of the panel to recruit the right talent to the team. - Take part in the Talent Captain role for the product group. Qualifications - Bachelor's degree in Computer Science or other technical field or equivalent work experience. - 10+ years of experience in engineering environments. - Demonstrated expertise in developing scalable, reusable UI components with JavaScript or TypeScript. - Proven ability to configure, customize, and support Content Management Systems (CMS). - Experience architecting software solutions with performance SLOs, high availability, reliability, security, etc. - Understand data and system integration patterns and technologies. - Experience with React, Java, Spring Boot, TypeScript, GraphQL, Docker, AWS, GitHub Actions, Datadog, Kubernetes, Open Shift, Terraform, Elasticsearch. - Proficiency in managing large scale projects. - Strong conceptual, critical thinking, technical and problem-solving skills with good attention to details. Requirements - Must be articulate and have the ability to meet with high level management to present and/or deliver technical documentation. Benefits - Various bonuses (including, for example, annual or long-term incentives). - Medical, dental, and vision insurance. - Health savings account; flexible spending account. - 401k; pension. - Life and accidental death and dismemberment insurance. - Disability insurance; supplemental protection insurance. - 20 days of Paid Time Off each year. - Sick and Safe Time; 10 paid company holidays. - Volunteer Time Off; paid parental leave. - EAP; well-being benefits, and other employee benefits.