• Own Canopie’s patient and member-facing product end-to-end - the roadmap, prioritization calls and the experience - across the member-facing app, clinical delivery tools, and partner-facing reporting interfaces • Set and continuously reprioritize the Canopie product roadmap, running tests and iterating across onboarding, engagement, clinical workflows, and partner needs • Define success in outcome terms - activation, engagement depth, clinical monitoring and engagement, retention - and move those numbers through product and design decisions • Keep leadership continuously informed - maintain a proactive decision and progress rhythm with the VP of Maternal Health • Own the full design lifecycle from discovery and user research to wireframes, high-fidelity mockups, and production-ready specs for the Canopie product suite • Lead UX research with members (pregnant and postpartum women), clinicians, and health plan partners • Set and maintain the Canopie design system, ensuring visual and interaction consistency across mobile (iOS/Android) and web platforms • Partner closely with engineering to ensure designs are implemented with fidelity

• Leads important projects in design, development, documentation, debugging and support of the user interface to have best possible user experience. • Articulates, develops and models the end user experience of the visual design of the application, to make user interaction simple, efficient and consistent. • Prioritizes and manages work to adhere to critical project timelines in a fast-paced environment. • Maintains awareness of ongoing departmental policy and management initiatives. • Works whiteboard sketches to full high fidelity digital experiences including responsive web, native mobile, voice, and emerging digital solutions. • Collaborates with cross-functional teams to prioritize deliverables, manage and deliver design assets on time, as well as champion the best possible user experience for the brand. • Creates user studies, user flows, wireframes, UI designs, prototypes, annotations and other deliverables. • Assesses and optimizes the performance of new and existing features by actively participating in usability testing & user research, and interpreting analytics data. • Collaborates with managers, front end developers, software engineers, and fellow designers to craft the best translation of the brand and Banner services into compelling interactive experiences. • Develops, maintains, and upholds interactive style guides, design systems, and enterprise standards to assure continuity of experience across digital products.

• Lead and do. Guide a focused team of product designers — setting direction, removing obstacles, and improving the craft and quality. • Navigate ambiguity. Help your team find clarity in early-stage, loosely defined problem spaces — turning open-ended briefs into actionable design directions. • Pioneer AI-first ways of working. Actively experiment with and help define how your squad integrates AI tools into research, ideation, prototyping, and critique workflows. Share what you learn across the broader design organization. • Collaborate at the frontier. Partner directly with AI research scientists and ML engineers to shape new experiences from the earliest moments of possibility. • Move fast without sacrificing craft. Set a high bar for quality while building the habits that let your team ship quickly and iterate in the open. • Communicate design thinking clearly. Represent your team's work across all levels of the organization, from working sessions to senior leadership reviews. • Develop your people. Build a team environment grounded in honest feedback, continuous learning, and real ownership.

• The UI/UX Designer III will create web and mobile digital experiences that factor in business goals, development capabilities, technology platform, design standards, and user needs for a wide range of strategic programs. • Responsible for overall customer satisfaction by improving usability and accessibility of a product that is attractive and convenient for the users. • Advises the product teams across the organization. • Provides user experience design leadership over 2 or more large strategic initiatives. • Collaborates and communicates across teams for measurable business outcomes. • Helps establish strong brand and able to represent seamless customer experience across web and mobile channels. • Oversees prototyping, visual designs, user research and usability testing and integration of designs with application development. • Leads a team of mid and junior UI/UX designers, providing training and support as and where necessary. • Researches and identifies new functionality, rich content opportunities, and user behavior enhancements to improve overall user experience. • Conducts user testing surveys for new product features. • Ensures complex information is delivered and displayed in the most compelling way. • Creates rapid working prototypes to validate design concepts with stakeholders and customers. • Researches industry trends and competitor experiences to predict use cases and user interaction, including happy path and exceptions. • Presents the designs and sells creative solutions to various stakeholders. • Stays up-to-date with the latest UI trends, techniques, and technologies. • Understands and incorporates search engine optimization best practices in design.