• Leads important projects in design, development, documentation, debugging and support of the user interface to have best possible user experience. • Articulates, develops and models the end user experience of the visual design of the application, to make user interaction simple, efficient and consistent. • Prioritizes and manages work to adhere to critical project timelines in a fast-paced environment. • Maintains awareness of ongoing departmental policy and management initiatives. • Works whiteboard sketches to full high fidelity digital experiences including responsive web, native mobile, voice, and emerging digital solutions. • Collaborates with cross-functional teams to prioritize deliverables, manage and deliver design assets on time, as well as champion the best possible user experience for the brand. • Creates user studies, user flows, wireframes, UI designs, prototypes, annotations and other deliverables. • Assesses and optimizes the performance of new and existing features by actively participating in usability testing & user research, and interpreting analytics data. • Collaborates with managers, front end developers, software engineers, and fellow designers to craft the best translation of the brand and Banner services into compelling interactive experiences. • Develops, maintains, and upholds interactive style guides, design systems, and enterprise standards to assure continuity of experience across digital products.

• Lead and do. Guide a focused team of product designers — setting direction, removing obstacles, and improving the craft and quality. • Navigate ambiguity. Help your team find clarity in early-stage, loosely defined problem spaces — turning open-ended briefs into actionable design directions. • Pioneer AI-first ways of working. Actively experiment with and help define how your squad integrates AI tools into research, ideation, prototyping, and critique workflows. Share what you learn across the broader design organization. • Collaborate at the frontier. Partner directly with AI research scientists and ML engineers to shape new experiences from the earliest moments of possibility. • Move fast without sacrificing craft. Set a high bar for quality while building the habits that let your team ship quickly and iterate in the open. • Communicate design thinking clearly. Represent your team's work across all levels of the organization, from working sessions to senior leadership reviews. • Develop your people. Build a team environment grounded in honest feedback, continuous learning, and real ownership.

• The UI/UX Designer III will create web and mobile digital experiences that factor in business goals, development capabilities, technology platform, design standards, and user needs for a wide range of strategic programs. • Responsible for overall customer satisfaction by improving usability and accessibility of a product that is attractive and convenient for the users. • Advises the product teams across the organization. • Provides user experience design leadership over 2 or more large strategic initiatives. • Collaborates and communicates across teams for measurable business outcomes. • Helps establish strong brand and able to represent seamless customer experience across web and mobile channels. • Oversees prototyping, visual designs, user research and usability testing and integration of designs with application development. • Leads a team of mid and junior UI/UX designers, providing training and support as and where necessary. • Researches and identifies new functionality, rich content opportunities, and user behavior enhancements to improve overall user experience. • Conducts user testing surveys for new product features. • Ensures complex information is delivered and displayed in the most compelling way. • Creates rapid working prototypes to validate design concepts with stakeholders and customers. • Researches industry trends and competitor experiences to predict use cases and user interaction, including happy path and exceptions. • Presents the designs and sells creative solutions to various stakeholders. • Stays up-to-date with the latest UI trends, techniques, and technologies. • Understands and incorporates search engine optimization best practices in design.

Role Description Wir suchen eine:n Senior Product & Experience Designer (m/w/d), der oder die gerne komplexe Herausforderungen über verschiedene Disziplinen hinweg löst und aktiv mitgestaltet, welchen Beitrag Design bei Shopware leistet. - Du arbeitest eingebettet in einem cross-funktionalen Produktteam und konzentrierst dich zunächst auf unsere Bereiche CMS und Checkout. - Du bist Teil unseres zentralen Designteams und berichtest an den Head of UX. - Dein Verantwortungsbereich reicht bewusst über einzelne Produktdomänen hinaus. - Du gestaltest Nutzererlebnisse über mehrere Produktbereiche hinweg und unterstützt strategische Initiativen. - Du übersetzt komplexe Anforderungen in intuitive Erlebnisse. - Du stärkst das Gesamterlebnis unserer Produkte durch Mitarbeit an unserem Open-Source-Design System Meteor. - Du moderierst Workshops, entwickelst Prototypen und validierst Konzepte mit Nutzer:innen. - Du arbeitest eng mit Product Management, Engineering, UX Research, Marketing und Leadership zusammen. - Du unterstützt andere Designer:innen durch Mentoring und konstruktives Feedback. - Du setzt dich aktiv für hochwertige Nutzererlebnisse ein und hebst den Qualitätsanspruch für Design kontinuierlich an. Qualifications - Umfassende Erfahrung in der Gestaltung komplexer digitaler Produkte. - Fähigkeit, Nutzerbedürfnisse, Business-Ziele, technische Rahmenbedingungen und Markenidentität in Einklang zu bringen. - Begeisterung für unterschiedlichste Designherausforderungen. - Systems Thinking und das große Ganze im Blick behalten. - Moderation von Workshops und Schaffung von Klarheit in komplexen Situationen. - Einfluss auf die Entwicklung anderer Designer:innen durch Mentoring und Feedback. - Souveräne Zusammenarbeit mit verschiedenen Stakeholdern. - Kenntnisse in Design Systems, Prototyping, User Research, Experimente und Usability Testing. - Aktive Erkundung von KI im Designprozess. - Sehr gute Englischkenntnisse; Deutsch ist ein Plus. Requirements - Erfahrung in der Gestaltung komplexer digitaler Produkte. - Fähigkeit, verschiedene Perspektiven in Einklang zu bringen. - Kenntnisse in Design Systems und Prototyping. - Erfahrung in der Zusammenarbeit mit interdisziplinären Teams. - Vertrautheit mit KI-Tools im Designprozess. Benefits - Offene Unternehmenskultur und flache Hierarchien. - Unbefristete Anstellungen für langfristige Sicherheit. - Flexible Arbeitszeiten und Optionen für mobiles Arbeiten. - Freie Wahl der Arbeits-Hardware. - Gut strukturiertes Onboarding mit Unterstützung durch einen persönlichen "Buddy". - Inspirierendes Arbeitsumfeld mit engagierten Kollegen. - Vielfältige Chancen für persönliches Wachstum und Entwicklung. - Attraktive Benefits wie betriebliche Altersvorsorge und Gesundheitsprogramme. - Regelmäßige Teamevents.