• Conduct in-person and virtual workshops across various Work and Family Life Program areas for service members and families. • Provide one-on-one consultations across various Work and Family Life Program areas for service members and families. • Provide comprehensive location-specific information and referral services in-person or virtually. • Provide in-person or virtual support for disaster preparedness or in response to crisis events throughout the world. • Provide in-person support aboard Navy ships for Shipboard events and Return and Reunions (R&R). • Ensure all information and referral, one-on-one, and group education services provided are entered into the government’s system of record. • Utilize various technological tools (collaboration platforms, video conferencing software, project management tools) to effectively communicate with stakeholders and to provide virtual service delivery. • Perform basic troubleshooting steps when technology challenges occur. • Cross-training and support for additional program areas as assigned. • Support marketing and outreach initiatives to promote awareness and utilization of program services.

• Manage each patient's surgical pathway from scheduling through procedure completion. • Track and monitor all required pre-operative clearances, including medical, cardiac, and specialty clearances. • Coordinate and follow up on insurance authorizations to ensure timely approval prior to surgery. • Monitor completion of laboratory work, imaging, EKGs, and other required testing. • Maintain detailed tracking spreadsheets and electronic records to ensure no prerequisite is missed. • Communicate regularly with patients regarding outstanding requirements, appointment reminders, and surgery preparation. • Collaborate with physician offices, surgery centers, hospitals, primary care providers, specialists, and insurance companies to obtain required documentation. • Identify patients who have completed all prerequisites and can be moved into earlier surgical openings. • Continuously review surgical schedules to maximize provider utilization and reduce unused operating room time. • Ensure all required documentation is complete, accurate, and available prior to the procedure date. • Document all communications and updates within the electronic medical record. • Resolve scheduling issues quickly while providing exceptional customer service. • Maintain strict HIPAA compliance and confidentiality. • Assist with additional administrative and operational projects as assigned.

• Credentialing and re-credentialing individual providers related to the operation of Anesthesia and ASC entities; • Enrollment and revalidation of providers with government and commercial payors; • Regular contact via telephone and correspondence with state licensing agencies and federal regulatory agencies such as Medicare carriers to enroll providers into the Medicare program; • Provide timely turnaround of credentialing information and federal projects; • Work within a strict time frame of setting priorities, using discretion to exercise confidentiality; • Work with state and government agencies, and legal representatives; • Research and help to develop policies and procedures for the department; • Other projects as assigned requiring the ability to work with other co-workers toward successful completion; • Regular and reliable attendance is required.

• Work on the development, maintenance, and remediation of BIM standards in Revit. • Focus on families, parameters, templates, and RVT, RTE, and RFA files. • Support testing and evolution of internal tools, plugins, and automation routines. • Work on organizing libraries, reviewing families, and standardizing parameters. • Make template adjustments and validate Revit files. • Support the alignment of internal standards and resolve technical issues related to Revit usage.