Role Description As an Associate Payroll Analyst working remotely in the Philippines, you’ll be a part of bringing humanity to business. Associate Payroll Analysts are responsible for: - Reviewing, inspecting, and validating all the on-cycle and off-cycle payroll requests to deliver payroll in a timely and accurate manner following legal and company standards. - Providing thorough review of the request files, supporting payroll and compliance processes and procedures, and researching and resolving any issues in accordance with local laws. - Ensuring timely release of bank files and submission of other statutory reports. - Ensuring compliance with Sarbanes-Oxley and established business controls, as well as applicable federal and local regulatory reporting requirements and guidelines. - Supporting the manager and leadership in additional activities and payroll-related projects as needed. Qualifications - Bachelor's Degree in Accounting or related field or comparable degree in country of residence. - 0-2 years of Payroll experience. - High customer service orientation and strong interpersonal skills in dealing with a diverse population. - High level of integrity, honesty, and judgment; ability to respect and ensure strict confidentiality of customer data. - Strong attention to detail and desire to follow procedures. - Working knowledge of applications such as Excel, Outlook, PowerPoint (MS Office). - Strong mathematical skills, ability to calculate and demonstrate the end result. Company Description Our business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

• Process payroll for approximately 30 AMSURG surgery centers with individual FEINs across the United States • Serve as a payroll administrator with responsibility for export of payroll time across multiple locations including employee data entry, employee training, maintenance of system, payroll reporting, and communication with employees • Responsible for the timely approval of documented changes entered through the self-service portal • Support the input of employee data into UltiPro HRIS for Surgery Center employees • Respond to inquiries, set-up, and ongoing research for tax issues across several states and localities • Track all activities related to garnishments and wage attachments for multiple states • Handle other special projects as assigned • Regular and reliable attendance is required

• Support Managers with client Strada engagement ensuring all information is accurate and provided on time • Provide support and guidance for all implementations and go-lives • Be responsible for the maintenance of the Client Solution workbook • Updating, maintaining and enforcing of documented processes, such as the Defined Work Instructions (DWI) • Support the review of the Statement of Works before its shared with the Client • Responsible for the resolution of Technical/Functional issues escalated from the team • Ensure that all system issues are reported correctly and tickets are logged with the necessary details • Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes • Support the Year End processes

Role Description The Payroll Analyst is responsible for supporting and processing payroll operations while ensuring compliance with federal, state, and local regulations. This position analyzes payroll data, audits payroll transactions, resolves payroll discrepancies, and partners with Human Resources, Finance, and management to ensure accurate and timely payroll processing. The Payroll Analyst serves as a key resource for payroll reporting, system maintenance, compliance requirements, and employee payroll inquiries. Candidates must be able to work Pacific or Mountain Time business hours. Duties and Responsibilities - Process bi-weekly and off-cycle payrolls, final paychecks, retroactive adjustments, and special payments as needed. - Process and audit payroll transactions to ensure accuracy and compliance with company policies and applicable laws. - Review employee timekeeping, earnings, deductions, taxes, and benefit deductions for accuracy. - Analyze payroll data and identify discrepancies, trends, and process improvement opportunities. - Prepare and reconcile payroll reports, general ledger entries, and payroll-related account reconciliations. - Research and resolve payroll issues, including tax withholdings, garnishments, benefit deductions, and wage calculations. - Maintain payroll records and ensure compliance with record retention requirements. - Support payroll audits, including internal, external, and regulatory audits. - Manage payroll tax reporting and assist with year-end processing activities, including W-2 preparation and reconciliation. - Respond to unemployment claims, employment verification requests, and payroll inquiries. - Assist with leave administration impacts on payroll, including workers’ compensation, disability, and leave of absence payments. - Support payroll system testing, upgrades, implementations, and process improvements. - Develop and maintain payroll procedures, documentation, and internal controls. - Generate and distribute payroll reports for management and regulatory requirements. - Ensure compliance with wage and hour laws, payroll tax regulations, and company policies. Qualifications - Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources, or related field preferred. - Minimum of 3–5 years of payroll processing and payroll analysis experience. - Experience with CA payroll processing is a must. - Experience with multi-state payroll processing preferred. - Experience with payroll systems such as ADP, UKG, Workday, Ceridian Dayforce, or similar platforms. - Strong understanding of payroll laws, wage and hour regulations, and payroll tax requirements. - Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis. - Strong analytical and problem-solving skills. - Excellent attention to detail and accuracy. - Ability to handle confidential and sensitive information with discretion. - Strong organizational and time management skills. - Effective written and verbal communication skills. - Ability to manage multiple priorities and meet strict payroll deadlines. Requirements - Certified Payroll Professional (CPP) certification preferred. - Experience with payroll system implementations or upgrades preferred. - Experience with payroll reporting preferred. Benefits - Medical, dental, vision, life, and disability insurance plans. - Retirement plans with a 401k plan and company match (60% of your qualified salary deferral contribution). - Competitive compensation, with salaries established commensurate with experience.