ENERGY SYSTEMS GROUP is looking for an Energy Engineer to join our Corporate Measurement and Verification Team. The position will be hybrid with regular travel (up to 75%) to the DC/VA metro area including overnight stays dependent on project(s) location. The Energy Engineer is responsible for the development of energy baselines, verifying energy saving and annual M&V reporting. The Energy Engineer will be knowledgeable in application of energy saving strategies, statistical analysis, and have prior experience working in vertical markets (Federal Government, State and Local Government, Healthcare, K-12 and Higher Education). The position requires strong analytical and critical thinking capabilities to address best practices in baseline development as well as performance period energy consumption evaluation. Proactively reviews and/or interprets problems or patterns related to utility bills and energy consumption to limit risk and ensure a high level of customer satisfaction. Owns and manages tools & processes that ensure timely collection and accurate data entry of utility bills or other monitored consumption sources for M&V portfolios. Ability to communicate with technical and non-technical customers both internal and external. Understanding of Federal Energy Management Program (FEMP) and International Performance Measurement and Verification Protocol (IPMVP) concept and guiding principles. Lead/support development of customer baselines or benchmarks as needed. Responsible for the creation of high quality / high value performance reports that convey added value and analysis of cost reduction to contract specifications and/or guarantees (Options A, B, C, D and Non-Measured Savings) to the client.

• Review telemetry and hunting leads from various sources and determine whether they are benign or warrant further investigation. • Propose new countermeasures or updates to detect advanced threats and reduce signal-to-noise ratio. • Conduct threat hunts across the MDR Elite customer base using a variety of tools and methodologies. • Communicate and document findings to various customer audiences including technical and executive teams. • Actively research emerging Indicators of Compromise/Attack, threat actor TTPs, exploits and vulnerabilities. • Assume ownership in problem resolution striving for customer satisfaction. • Proactively work to document and minimize operational and client impacting issues that arise during day-to-day operations. Develop innovative and creative recommendations that improve customer outcomes. • Provide mentorship to junior teammates, guiding their career development. • Actively contribute to internal projects per assignments received from the manager in alignment with own knowledge, skills, and workload.

• Monitor a broad range of open source real-time risk events • Analyze potential threats and risks and disseminate error-free reports to customers • Make time-sensitive decisions regarding risk event reporting • Implement operational processes and procedures • Demonstrate advanced analysis and research skills • Display good judgement and discretion in reporting • Manage customer inquiries and interactions in an effective and professional manner • Escalate issues to the appropriate parties • Understand company’s mission, how our work impacts customers, and model company’s core values

People Management & Team Leadership: Lead and manage a team of Credentialing Specialists and Operational Analysts to ensure timely and accurate credentialing file processing. Provide coaching, mentoring, and training to team members to strengthen credentialing knowledge and regulatory understanding. Oversee credentialing workflows to ensure compliance with NCQA guidelines, state regulatory requirements, and client-specific policies. Facilitate company performance reviews, and partner with Operations Management to determine performance ratings for the OAs on your team and deliver performance review conversations directly to your team members. You will host a daily standup with your team as needed to review the previous day’s performance and align on priorities for the day ahead. Additionally, you will lead a weekly performance review to recap results from the prior week and identify opportunities for improvement. Other focus areas will include supporting the onboarding of new hires, providing education and guidance to team members during training, and eventually participating in the hiring process for new OAs joining your team. Regularly review your team’s performance data on a daily and weekly basis, and communicate insights upward to management, downward to your team, and laterally to your peers to ensure alignment and accountability across all levels. Production Management: This role is responsible for meeting core performance metrics for the subset of clients supported by your pod. These metrics focus on the speed, quality, and efficiency of file processing. You will be expected to continuously identify and drive improvements in each of these areas as volumes scale. Monitor the contractual Service Level Agreement, turnaround times, and quality metrics; drive corrective actions to maintain compliance and efficiency. Partner with internal stakeholders to resolve escalations, streamline workflows, and improve operational outcomes. Oversee the monthly ongoing monitoring and management of credentialing expirables. Maintain proactive communication with OAs to ensure they remain unblocked and productive. In addition, coordinate with Credentialing Management to identify the highest-priority files and ensure your team is fully equipped to process them. Identify process gaps and implement documented improvements. Facilitate team training sessions as needed to strengthen skills and ensure process consistency. Demonstrated ability to create comprehensive SOPs and develop ad hoc reports to support operational needs. ****Credentialing experience is a must have.**** Minimum of 5+ years of overall professional experience, with at least 2 years in a team management role. Demonstrated ability to lead and manage a team of 5 or more members. Proven experience working effectively with cross-functional teams. Strong exposure to collaborating with global teams and stakeholders. Demonstrated success in client engagement and managing client relationships. A passion for driving continuous improvement in metrics week over week, coupled with a desire to dive deep into processes to understand how they function and how they connect to key company outcomes. Ability to be hands-on and execution-focused in the short term while also thinking strategically to drive long-term success. Serve as the primary point of contact for client engagement, including participating in client meetings, addressing escalations, and ensuring client satisfaction. Proven excellence in organization and attention to detail. Proven ability to manage multiple initiatives simultaneously with a clear track record of prioritizing the most critical objectives. Strong organizational, analytical, and problem-solving skills. Excellent written and verbal communication skills. Proven ability to effectively manage in a production environment while overseeing and driving daily performance metrics. Minimum 2-3 years of experience in credentialing, provider enrollment, or healthcare setting and compliance. Strong knowledge of NCQA guidelines and state/federal regulatory requirements related to credentialing. Proficient in SQL, Excel Macros, and related data analysis tools.