Role Description Do you speak Portuguese and aspire to work internationally in the technology sector? We have an incredible opportunity for you in Greece, that does not involve any customer interactions. This is primarily a role for people who prefer back-office roles from the comfort of their own home! For people not living in Greece yet, there is relocation support provided by our partner, please read along: Our client, a global leader in technology and innovation, is seeking Portuguese-speaking professionals to join their back office team. If you have a passion for technology and have a can-do attitude, this is your chance to work in a modern, multicultural company from anywhere in Greece! This role offers both professional development and the chance to immerse yourself in the rich culture, history, and cuisine of one of the sunniest Mediterranean destinations. Qualifications - Native-level Portuguese (C2) and fluent English (C1). - EU Passport or eligibility to work in Greece. - A positive attitude, strong problem-solving skills, and a passion for administration. - Willingness to relocate or currently residing in Greece. Requirements - Extract online content based on industry, cultural and market context. - Ensure logical and meaningful extraction for digital marketing. - Write, review and optimize advertising text and extensions. - Make final changes if need be, as per process quality guidelines. - Develop domain expertise with regards to the processes. Benefits - Relocation Support: Free flight to Athens, accommodation provided for your first four weeks, and help to find a permanent accommodation afterwards. - Locally competitive salary package: including monthly performance bonuses. - Additional Benefits: extra pay for night shifts, overtime, Sundays, and Greek public holidays. - Private and public health insurance coverage. - Career development opportunities within the first year. - Employee relations team to help integrate into Greek culture and lifestyle. - Regular team activities, social events, and exclusive employee discounts.

Role Description Anovia is seeking an Operations Analyst to support one of our enterprise clients in the telecommunications sector. In this role, you will identify and evaluate operational challenges across people, processes, and tools, translating data analysis into clear, actionable insights for executive stakeholders. You will collaborate with cross-functional teams to improve workflow efficiency and support the delivery of exceptional customer outcomes. The ideal candidate is a critical thinker with a continuous improvement mindset, always asking whether there's a smarter way to do things. You are equally comfortable in the weeds of a dataset and presenting findings to senior leadership. You bring a strong operational foundation, communicate complex information with clarity, and know how to make data tell a story. Responsibilities - Analyze operational challenges to determine whether root causes lie in people, processes, or tools, and provide data-driven recommendations. - Respond to executive requests with performance insights and escalation analysis, supported by clear visualizations. - Collaborate with Business Operations teams to build and refine dashboards that surface actionable intelligence. - Evaluate the effectiveness of existing tools and technologies, and recommend enhancements or replacements where appropriate. - Prepare and deliver executive-level presentations that translate complex findings into clear, audience-appropriate narratives. - Partner with cross-functional teams to prioritize improvement initiatives with the greatest operational impact. Qualifications - 5+ years of experience in an operational analysis, industrial engineering, or process improvement role. - Proven experience in data analysis and interpretation, with the ability to distill complex information into executive-ready insights. - Experience with data visualization platforms such as Tableau, Power BI, or equivalent, including report logic and metric definitions. - Familiarity with ITSM platforms such as Salesforce, ServiceNow, and PureCloud for analyzing calls, cases, and tickets. - Advanced skills in PowerPoint or Google Slides and data mining tools. - Strong written and verbal communication skills, with the ability to present technical information to both technical and non-technical audiences. Nice to Have - Building or maintaining operational KPIs and performance frameworks. - Working within managed services or outsourced support environments. - Advanced data visualization techniques and dashboard design. Company Description With over 20 years of expertise in telecommunications outsourcing, Anovia is a trusted support partner to some of the world's most successful Fortune 500 and Fortune 1000 companies. We specialize in workflow and knowledge processes, technical support, helpdesk, and multilingual support services, with over 200 professionals across the globe. At Anovia, you'll collaborate with a skilled, close-knit technical team, engage meaningfully with customers, and play a key role in ensuring system reliability, modernization, and continuous improvement. This is an opportunity to do technically challenging work that genuinely matters. To explore additional career opportunities, visit www.anovia.com/careers . Anovia is an equal opportunity employer and may use Artificial Intelligence tools to assist in reviewing and processing candidate applications.

• Support LCA practitioners in performing data collection, life cycle inventory (LCI) development, and LCA modeling using tools such as SimaPro or GaBi. • Assist in preparing reports, presentations, and visualizations that communicate sustainability findings and recommendations to clients. • Contribute to the development of Environmental Product Declarations (EPDs) and related client deliverables under supervision. • Conduct background research on sustainability standards, materials, and environmental impact reduction opportunities. • Analyze operational and product-level data to identify trends and opportunities for improvement. • Help maintain clean workflows and documentation for project activities, data sources, and model assumptions. • Participate in team meetings and cross-functional collaborations to ensure high-quality project execution.

• Communicate with new provider to obtain documentation necessary for credentialing & provider enrollment processes. • Create/Update required credentialing/enrollment portals. • Ensure active medical licensure respect to provider assigned regions. • Assist in resolving claims issues that are provider enrollment related.