Role Description Anovia is seeking an Operations Analyst to support one of our enterprise clients in the telecommunications sector. In this role, you will identify and evaluate operational challenges across people, processes, and tools, translating data analysis into clear, actionable insights for executive stakeholders. You will collaborate with cross-functional teams to improve workflow efficiency and support the delivery of exceptional customer outcomes. The ideal candidate is a critical thinker with a continuous improvement mindset, always asking whether there's a smarter way to do things. You are equally comfortable in the weeds of a dataset and presenting findings to senior leadership. You bring a strong operational foundation, communicate complex information with clarity, and know how to make data tell a story. Responsibilities - Analyze operational challenges to determine whether root causes lie in people, processes, or tools, and provide data-driven recommendations. - Respond to executive requests with performance insights and escalation analysis, supported by clear visualizations. - Collaborate with Business Operations teams to build and refine dashboards that surface actionable intelligence. - Evaluate the effectiveness of existing tools and technologies, and recommend enhancements or replacements where appropriate. - Prepare and deliver executive-level presentations that translate complex findings into clear, audience-appropriate narratives. - Partner with cross-functional teams to prioritize improvement initiatives with the greatest operational impact. Qualifications - 5+ years of experience in an operational analysis, industrial engineering, or process improvement role. - Proven experience in data analysis and interpretation, with the ability to distill complex information into executive-ready insights. - Experience with data visualization platforms such as Tableau, Power BI, or equivalent, including report logic and metric definitions. - Familiarity with ITSM platforms such as Salesforce, ServiceNow, and PureCloud for analyzing calls, cases, and tickets. - Advanced skills in PowerPoint or Google Slides and data mining tools. - Strong written and verbal communication skills, with the ability to present technical information to both technical and non-technical audiences. Nice to Have - Building or maintaining operational KPIs and performance frameworks. - Working within managed services or outsourced support environments. - Advanced data visualization techniques and dashboard design. Company Description With over 20 years of expertise in telecommunications outsourcing, Anovia is a trusted support partner to some of the world's most successful Fortune 500 and Fortune 1000 companies. We specialize in workflow and knowledge processes, technical support, helpdesk, and multilingual support services, with over 200 professionals across the globe. At Anovia, you'll collaborate with a skilled, close-knit technical team, engage meaningfully with customers, and play a key role in ensuring system reliability, modernization, and continuous improvement. This is an opportunity to do technically challenging work that genuinely matters. To explore additional career opportunities, visit www.anovia.com/careers . Anovia is an equal opportunity employer and may use Artificial Intelligence tools to assist in reviewing and processing candidate applications.

• Support LCA practitioners in performing data collection, life cycle inventory (LCI) development, and LCA modeling using tools such as SimaPro or GaBi. • Assist in preparing reports, presentations, and visualizations that communicate sustainability findings and recommendations to clients. • Contribute to the development of Environmental Product Declarations (EPDs) and related client deliverables under supervision. • Conduct background research on sustainability standards, materials, and environmental impact reduction opportunities. • Analyze operational and product-level data to identify trends and opportunities for improvement. • Help maintain clean workflows and documentation for project activities, data sources, and model assumptions. • Participate in team meetings and cross-functional collaborations to ensure high-quality project execution.

• Communicate with new provider to obtain documentation necessary for credentialing & provider enrollment processes. • Create/Update required credentialing/enrollment portals. • Ensure active medical licensure respect to provider assigned regions. • Assist in resolving claims issues that are provider enrollment related.

Role Description SAIC is seeking a Program Analyst Intern to join our Classified IT team for an internship that offers hands-on experience in project management and professional growth. This role is ideal for individuals with an interest in project management. This is a paid internship opportunity. This is a year-round position is 100% remote and can be worked anywhere within the United States. Interns can expect to work between 20-27 hours per week throughout the duration of the internship. - Assist in planning and facilitating Scrum ceremonies, including, but not limited to, daily stand ups, sprint planning, sprint reviews, and retrospectives - Help to maintain project and sprint backlogs - Track sprint progress, action items, and team metrics using dashboards and other tools - Collaborate with the Product Owner and development team to remove impediments and improve workflow - Document meeting notes, decisions, and project updates - Support continuous improvement initiatives by identifying opportunities to enhance agile processes - Learn and apply scrum and agile best practices while contributing to real world projects. Company Description SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. - For more information, visit saic.com. - For ongoing news, please visit our newsroom.