This role involves providing support and guidance to clients in a fully remote environment. Communicate professionally with clients through phone and virtual platforms Provide product information and personalized guidance Follow a structured system designed for consistent performance Maintain organized records and meet performance standards

This is a high-performance sales position focused on: Nurturing warm and cold leads Handling objections confidently Reframing hesitation Creating ethical urgency Guiding uncertain prospects toward confident decisions You will be responsible for booking a minimum of 40+ qualified Discovery Visits per month while maintaining exceptional show rates and booking quality. This role requires disciplined outbound activity, strategic follow-up, emotional intelligence, and strong sales backbone. If you are only comfortable closing “already sold” leads, this is not the role for you. Your Key Responsibilities Maintain 80–100 strategic outbound touchpoints per day across calls, texts, emails, and video messages Execute structured 8–12 touch follow-up sequences before disqualifying leads Proactively nurture both new and older leads until a clear decision is reached Confidently handle objections around cost, time, skepticism, and past failed treatments Set strong expectations during booking to protect show rates Confirm appointments and reinforce commitment prior to arrival Track and improve lead-to-booking conversion rates Accurately document all communication in our CRM Continuously improve performance through weekly coaching and call review This is a metrics-driven role. We track booking rate, show rate, and conversion rate closely. What Success Looks Like Within 90 days: 40+ qualified Discovery Visit bookings per month Consistent 80–100 strategic outbound touchpoints per day Strong objection handling and decision guidance Clean and accurate CRM documentation 90% Discovery Visit arrival rate Within 12 months: Consistent KPI achievement Improved lead-to-booking conversion rate High-quality bookings that convert to evaluations and care plans Meaningful contribution to overall company growth Who Thrives Here You may be a strong fit if: You enjoy persuasion and influence psychology You see indecision as an opportunity - not rejection You have converted high-ticket B2C services before You are comfortable discussing premium pricing confidently You track your numbers and care about improving them You want to grow inside a purpose-driven but performance-oriented company You understand that nurturing is not just “checking in.” It’s guiding someone from uncertainty to clarity. Skills & Experience Required 2+ years of B2C inside sales or appointment-setting experience Demonstrated history of hitting or exceeding booking KPIs Strong objection-handling ability Experience with CRM systems Excellent written and verbal communication skills High emotional intelligence with strong accountability Bonus if you have worked in: Health, wellness, or elective medical Cash-based healthcare High-ticket coaching or service-based sales Compensation Base Salary: $55,000–$60,000 depending on experience Uncapped commission On-target earnings: $75,000–$95,000+ Top performers who exceed booking and conversion goals have higher earning potential.

• Consistently develop, feed, and close a robust pipeline of both self-sourced and warm opportunities • Leverage a consultative B2B sales process to support LPL’s growth strategy • Accurately and consistently track all opportunities and activity in Salesforce, Outlook, and other tools • Develop and maintain an expert awareness of the competitive TPM/BD landscape and trust marketplace • Build strong relationships and collaborate with internal business partners • Ability to effectively prioritize daily activities focused on the highest gain opportunities • Learn quickly from client, partner and prospect feedback, and apply an entrepreneurial mindset to iterate the offering nimbly • Leverage market data to identify opportunities, influence capabilities development, and inform marketing campaigns

• Actively market & promote Richmond’s portfolio within the licensed trade. • Build strong direct & indirect route to market business. • Achievement of value and volume targets. • Execute promotions & visibility within the trade. • Be aware and report on competitor and industry updates. • Deliver high standards of credit management across customer base. • Must adhere to all company policies and procedures. • Must maintain high standards of appearance, behaviour and discipline. • Adhere to performance appraisal procedures. • Build and maintain key relationships with On-Trade RBM, Head of On-Trade, Telesales team and the brand & marketing teams. • Have a strong teamwork focus, ensure full liaison with other team members and departments. • Any other duties and responsibilities which management deem appropriate from time to time.