The University of Kansas Health System logo
The University of Kansas Health System

Our Vision: To lead the nation in caring, healing, teaching and discovering. Join us.

Patient Scheduling Specialist

GeneralGeneralFull TimeRemoteMid LevelTeam 10,001+Since 1998H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

0

Seniority

Mid Level

High School2 yrs expExperience acceptedEnglish

Job Description

Patient Scheduling Specialist

The University of Kansas Health System

• Monitors incoming call volume throughout the day and assigns staff accordingly to various scheduling duties. • Responsible for creating a seamless experience by coordinating and scheduling appointments for patients. • Functions as an associate/representative as needed. • Provides support for front desk operations including greeting customers and visitors, answering calls, copay collection, and processing external medical records. • Responsible for accurate scheduling/re-scheduling/cancellations of patient visits using extensive knowledge of appointment types, providers and specialties. • Delivers expert knowledge of scheduling guidelines, patient registration, pre-certification requirements and health insurance procedures.

Job Requirements

  • High School Graduate or GED
  • 2 or more years of progressively responsible and directly related work experience in a healthcare setting OR some combination of health care or contact center experience including 1 year in a UKHS patient scheduling position.
  • Proven ability to effectively schedule for situations with interval timing of appointments for complex care regimens.
  • Proficient in navigating EPIC EMR to include MyChart messaging as well as use additional scheduling modules (e.g. Beacon Scheduling Orders.)

Benefits

  • Health insurance
  • Professional development

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