Role Description Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers, and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans. The anticipated salary range for this position is $17.64 - $18.86 hourly. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. Essential Duties and Responsibilities - Act as first point of contact to patients arriving in person. - Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary. - Perform processing duties for the branch; including, but not limited to, creating and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry. - Work with sales team, referrals, and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally. - Review new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible. - Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box. - Perform outbound customer satisfaction calls to patients and referrals. - May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices, and other respiratory equipment. - May perform functional tests on certain respiratory equipment. - Performs other duties as required. Supervisory Responsibilities - None Qualifications - High School Diploma or equivalent - At least one-year related work experience Requirements - Organizing - Problem Solving/Analysis - Patient Focused - Teamwork - Time Management/Multi-tasking - Effective communication in person, on the phone, and electronically - Intermediate to advanced computer skills - Proficient working within multiple systems at once - English (reading, writing, verbal) - Intermediate level math skills Preferred Qualifications - At least two years’ experience in an office environment, healthcare setting, or call center - Experience utilizing multi-line phone system Physical Demands - While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. - The employee uses computer and telephone equipment. - Specific vision requirements of this job include close vision and distance vision. - Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents. - Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values. - Employee continually engages in activities that require talking and hearing. - This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping. - Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs. Work Environment - Work is performed in an office setting with exposure to moderate noise and indoor fluorescent lighting. - The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - Medical, dental, and vision care coverage - Paid time off plan - 401(k) Plan - Flexible Spending Accounts - Basic life insurance - Short-and long-term disability coverage - Accident insurance - Teammate Assistance Program - Paid parental leave - Domestic partner benefits - Mental, physical, and financial well-being programs

Role Description SleepQuest is seeking a highly experienced and detail-driven Resupply Coordinator to support and elevate our resupply operations. This role is ideal for a candidate who thrives in a fast-paced, patient-focused environment and brings a strong background in DME, CPAP, or sleep therapy operations. As a key contributor, you will take ownership of complex resupply workflows, proactively resolve escalations, and collaborate cross-functionally to ensure operational excellence and a seamless patient experience. What You’ll Do - Own the end-to-end processing and fulfillment of patient resupply orders, ensuring accuracy, compliance, and timeliness. - Proactively monitor order pipelines and identify risks or delays before they impact the patient experience. - Serve as a point of escalation for complex resupply issues, driving resolution through root cause analysis and cross-functional coordination. - Partner closely with Revenue Cycle Management (RCM) and patient-facing teams to validate documentation, insurance requirements, and billing readiness. - Deliver clear, professional communication to patients and internal stakeholders regarding order status and issue resolution. - Maintain thorough and accurate documentation within company systems. - Identify process inefficiencies and contribute to continuous improvement initiatives that enhance workflow and patient satisfaction. Qualifications - Proven ability to manage high-volume, patient-facing interactions with professionalism and empathy. - Strong critical thinking and problem-solving skills, with a proactive approach to issue resolution. - Exceptional attention to detail and ability to manage multiple priorities simultaneously. - Ability to work independently while collaborating effectively across teams. Requirements - Direct experience in Durable Medical Equipment (DME), CPAP therapy, or Sleep Apnea (OSA). - Hands-on experience with Brightree or similar healthcare workflow systems. - Strong understanding of insurance verification, prior authorizations, and RCM processes. - Background in resupply operations or healthcare order management. - Prior experience in a high-volume call center or patient support environment. Education & Experience - High school diploma or equivalent required. - 3+ years of relevant experience in healthcare operations, DME, or patient support strongly preferred. - Experience with EHR systems and order management platforms is a plus. Work Environment & Schedule - Fully remote position: Must have a dedicated, professional workspace with a desktop and dual monitors. - Schedule: Monday – Friday, 8:30 AM – 5:00 PM PST. - 30-minute unpaid lunch. - Two paid 10-minute breaks. - Weekly team collaboration via Microsoft Teams (camera-on culture). Additional Information - Occasional travel may be required for team meetings or company events. Why SleepQuest? At SleepQuest, we are committed to delivering exceptional patient care through operational excellence. This role offers the opportunity to make a meaningful impact, work alongside a collaborative team, and contribute to a growing organization focused on improving patient outcomes.

• Attend client meetings regarding production processes, capacity, timelines, etc. as needed. • Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring of project progress, and generation of the client/project invoice. • Translates client requests and requirements into detailed and technical instructions for production teams. • Partners with the client, Client Growth, and project teams to resolve identified project issues and ensures high quality standards in all client deliverables. • Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle. • Initiates new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system. • Partners with Client Integration and Client Growth to ensure a smooth transition for new clients; attends pre-integration and planning meetings as needed. • Participates in, and sometimes leads, cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc. • Handles and responds to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. • Utilizes systems and databases to enter client information and or retrieve information as needed and verifies all client information is current in the database. • Assists in resolution of customer complaints and quality assurance issues as needed. Additional duties as assigned.

Title: Ad Coordinator - Hybrid - Hopkins, MN Job Ref: 177179 Location: Hopkins, MN 55305 Location Flexibility: Hybrid Category: Merchandising Job Type: Full-time Job Status: Non-exempt Pay Basis Hourly Pay Range $37,200 - $68,400 Annually ($17.88 - 32.88 Hourly) Brand Cub Foods Job Description: This role is hybrid in Hopkins, MN and Stillwater, MN and requires working 3 days per week in office. Job Overview: Provide clerical and administrative support to all roles in category management to achieve overall financial and strategic goals. Job Responsibilities: Core Responsibilities - Maintain and update databases related to inventory, product performance, and vendor information. - Assist in generating and analyzing sales reports, inventory levels, and other key metrics to support merchandising decisions. - Input retail changes ensuring accuracy and pricing integrity. - Ensure new items are set up timely and accurately, in coordination with manufacture and category manager. - Responsible for inputting promotional plans ensuring proper retails and funding. - Identify and resolve day-to-day challenges around pricing, promo, and item set up. - Organize and manage documentation related to product listings, promotional materials, and vendor agreements. - Collaborate with vendors and business partners to ensure that deadlines and advertising items are processed accurately and promptly through the system. - Proofread advertisements for detail and accuracy, demonstrating strong attention to detail. - Provide support in handling inquiries and issues related to product availability, promotions, and vendor relationships. - Track and follow up on action items and deadlines related to merchandising projects. - Maintain portal for posted ad plans, production planners, plan-o-grams, and merchandising plans. Additional Responsibilities - Provide general administrative support to the Merchandising Category Manager, including scheduling meetings, managing calendars, and preparing correspondence. - Engage in ad hoc support and special projects. - Ensure all files and records are accurately maintained and easily accessible. - Assist in the implementation of merchandising strategies and promotional campaigns. - Work closely with various departments and partners to maintain timely pricing and ad procedures. - Performs other duties as assigned. Job Requirements: Education/ Certifications: - Associate's degree or relevant coursework in business administration, retail management, or a related field is a plus. Experience: - 1 - 3 years of administrative or clerical experience, preferably in a retail or merchandising environment. Knowledge/Skills/ Abilities - Proficiency in Microsoft Office suite and familiarity with office equipment. - Strong organizational and multitasking skills. - Highly detail-oriented with the ability to manage and prioritize multiple projects and deadlines efficiently. - Excellent written and verbal communication skills - Ability to work collaboratively with different teams. - Good judgment is required for this position as there may be times when direct supervision may not be immediately available. Work Environment: Hybrid Role: - This position follows a hybrid schedule working in office three days per week. The acceptable split between onsite and remote work is determined by the manager. Hybrid associates may choose to work from an office on a more frequent basis than required. Physical Environment/Demands: Office Roles: - Most work is performed in a temperature-controlled office environment. - Incumbent may sit for long periods of time at a desk or computer terminal. - While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. - Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday. - Stooping, bending, twisting, and reaching may be required in the completion of job duties. About UNFI: We are North America's premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI Benefits: Competitive 401k, Competitive PTO plan, Hybrid, Health benefits - first of the month following 30 days of employment, mentorship program/developmental opportunities. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor. Company: United Natural Foods Inc. Compensation: UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state/provincial and local laws. Benefits: For Washington positions (or positions that may be performed remotely from Washington), Click HERE for Washington-specific paid time off details. Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program (or retirement savings plan if in Canada); medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account (U.S. only), subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements. Sales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate's first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI's commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors. UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act or for Canadian applicants in accordance with provincial human rights legislation.