• Provide senior-level engineering support for enterprise procurement and financial applications (e.g., PRISM, Oracle-based systems). • Support application sustainment, configuration, patching, upgrades, and troubleshooting across middleware and application tiers. • Assist with workflows, interfaces, and integrations between procurement, financial, and enterprise systems. • Develop and maintain system architecture diagrams, engineering documentation, and operational runbooks. • Administer and support **IBM WebSphere Application Server (WAS)** and **IBM MQ** across enterprise environments. • Deploy, configure, and maintain WebSphere and MQ workloads on **Linux-based platforms**, including Azure-hosted environments. • Configure clustering, failover, performance tuning, and secure messaging. • Support automation of middleware configuration and deployments using scripting or configuration management tools (e.g., Ansible, Terraform, shell scripting). • Support PRISM and similar enterprise systems across **AIX and Linux platforms**. • Perform system tuning, patching, remediation, and environment troubleshooting. • Lead or contribute to efforts supporting migration of enterprise middleware and applications from **AIX to Linux-based cloud environments** (e.g., lift-and-shift or phased modernization). • Identify and document migration risks, dependencies, and operational impacts; contribute to migration planning, runbooks, and post-migration stabilization. • Support Oracle-based enterprise applications and databases integrated with middleware platforms. • Develop and maintain **PL/SQL packages, database automation, and integrations** supporting procurement and financial workflows. • Support Oracle APEX-based user interfaces, dashboards, and APIs as needed. • Collaborate with database and functional teams to ensure reliable integration with Oracle Financial systems. • Support deployment and operation of enterprise middleware and applications in **Azure-hosted Linux environments**. • Collaborate with cloud, DevOps, and security teams on hybrid hosting strategies spanning USDA data centers and commercial cloud platforms. • Support CI/CD pipelines, infrastructure automation, and configuration management related to middleware and application deployments. • Ensure systems comply with **FedRAMP, FISMA, NIST 800-53**, and USDA OCIO security requirements. • Support ATO processes, security assessments, remediation activities, and audits. • Implement and support secure integration patterns (TLS, certificates, LDAP/SSO, RBAC). • Collaborate with OCP, OCIO, developers, architects, security teams, and operations staff. • Provide senior-level engineering recommendations, risk assessments, diagrams, SOPs, and onboarding documentation. • Participate in Agile ceremonies, sprint planning, and change control processes.

• Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients. • Perform onsite visits as needed to install, configure, and troubleshoot deployments. • Make real-time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance. • Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions. • Provide technical guidance, training, and support during and post-deployment to maximize adoption and satisfaction. • Identify opportunities for improvements and feed insights back to the core engineering team. • Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security. • Document deployment processes, customizations, and client-specific configurations.

• Architecture and Development: Develop modular, scalable data pipelines (ingestion, processing, and cleansing) using PySpark and/or Scala. • Modern Data Stack: Implement and maintain Lakehouse architectures following the Medallion pattern (Bronze, Silver, Gold). • CRM/CDP Strategy: Work on integrating and structuring data for CDP/CRM platforms, focusing on a 360-degree customer view. • Quality and Automation: Create automated sanity checks and ensure data integrity in QA and Production environments. • Optimization: Monitor and fine-tune processing performance and costs in Databricks and SQL queries.

• Understand how all Telephony services work and how they are integrated to the platform. • Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications. • Handle level 3 troubleshooting escalations and triaging. • Analyze telephony traffic patterns and identify issues and anomalies. • React to critical alerts in order to rapidly return to a full-service state. • Troubleshoot and resolve voice and network protocol communication issues. • Interface with partner organizations for interconnections and expansions. • Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications. • Coordinate system maintenance and deployment events.