Role Description The Bad Debt Collector is responsible for taking inbound customer calls as well as making outbound calls and contacting consumers in order to negotiate pay arrangements on aged accounts while following Federal, State, company and client collection guidelines and laws. Essential Duties and Responsibilities: - Professionally persuade patients to pay on past due medical debts - Overcome stalls and objections and suggest money sources for debt payment - Leave messages with consumers informing them of contact points via a mandated script - Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system - Adhere to the production standards set for the department and client - Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements - Other duties as assigned by manager Qualifications - A high school diploma or GED is required - 1 year of relevant experience is preferred - Previous experience in medical collections is required - Previous experience working in a call center environment required Requirements - Strong organization and communication skills - Ability to use professional language and grammar - Understanding and fully comply with all Federal and State regulations (including HIPAA and FDCPA) with regard to FDCPA, state and local laws, collection policies and procedures - Intermediate to advanced Microsoft skills in Word and Excel - Strong multi-tasking skills and the ability to handle a high call volume in a fast paced environment - Strong telephone communication and negotiation abilities - Must have the ability to simultaneously talk and type - Ability to compute math calculations using addition, subtraction, multiplication, division, and percentages - Ability to type minimum of 25 wpm Benefits - Medical - Health Savings Account for High Deductible Medical plan - Dental - Vision - Life Insurance - Disability Insurance - Retirement with Company Matching - Paid Time Off & Holidays - Employee Assistance Program - Referral Program Illinois, Maryland and New Jersey residents click below for compensation and benefits: Compensation and Benefits Hollis Cobb is an Equal Opportunity Employer

Role Description We’re looking for a Remote Travel Booking Agent to book hotel stays, vacation packages, and resort escapes for our clients. You’ll work closely with leading travel partners and provide top-tier service to create exceptional trip experiences. - Assist clients with hotel, resort, and package bookings. - Compare options and help travelers choose the best deals. - Process travel documents and confirmations accurately. - Provide timely communication and support throughout the booking process. - Attend regular training to stay current on destinations and products. Qualifications - Strong communication and customer service background. - Basic understanding of online reservation tools. - Passion for global travel and helping others. - Experience in sales, travel, or administrative support is a plus. Benefits - Freedom to work from home and set your own schedule. - Access to FAM trips and travel deals. - Training provided—no prior experience required. - $25,000 - $75,000 a year. Company Description We are a client-focused travel agency backed by an award-winning host agency with more than 70 years in the industry. We specialize in leisure travel—from weekend escapes to luxury getaways.

• Execute impactful promotions for accounts in the On Premise (bars/restaurants) and Off Premise (grocery & liquor stores), sampling events, and festivals • Table at major campus events such as sporting events • Improve conditions and merchandise accounts by building displays, resetting coolers and displaying point of sale items to increase visibility of our brands • Conduct waitstaff & bartender education sessions to drive brand awareness and volume in accounts

• Support Sales and Fulfillment teams through the quote-to-cash process by helping ensure orders, accounts, and related audit activities are completed accurately and on time. • Use systems such as Salesforce and Zuora to investigate and resolve billing, payment, and account-related issues. • Review billing accounts and audit records to identify discrepancies, validate data accuracy, and recommend appropriate escalation when needed. • Partner with cross-functional teams to resolve casework, improve operational workflows, and support scalable process enhancements. • Communicate status, issues, and findings clearly so stakeholders can make timely decisions and maintain smooth audit operations.