• Support Sales and Fulfillment teams through the quote-to-cash process by helping ensure orders, accounts, and related audit activities are completed accurately and on time. • Use systems such as Salesforce and Zuora to investigate and resolve billing, payment, and account-related issues. • Review billing accounts and audit records to identify discrepancies, validate data accuracy, and recommend appropriate escalation when needed. • Partner with cross-functional teams to resolve casework, improve operational workflows, and support scalable process enhancements. • Communicate status, issues, and findings clearly so stakeholders can make timely decisions and maintain smooth audit operations.

• Gestionar la comunicación con los huéspedes • Realizar el proceso de las reservas • Gestionar los check-ins e issues • Realizar los reportes diarios e indicadores • Gestionar los requerimientos de reservas • Gestionar los comentarios de huéspedes • Gestionar el correo principal • Contribuir a la mejora continua de procesos internos.

• Serve as a subject matter expert on Medicaid eligibility rules, including MAGI, ABD, Medically Needy, and waiver programs. • Analyze complex eligibility cases and provide technical assistance to internal and external stakeholders. • Interpret and apply state and federal regulations, CMS guidance, and waiver provisions to real-world eligibility scenarios. • Support system design, testing, and policy implementation related to Medicaid eligibility. • Develop and deliver training and reference materials for eligibility workers, supervisors, and partners. • Assist in quality assurance efforts by conducting case reviews and identifying policy gaps or training needs, when needed. • Liaise with our customers and state and federal agencies on eligibility policy clarifications and updates. • Any other tasks as assigned by Leadership.

Role Description We are seeking both part-time and full-time Psychiatric Nurse Practitioners to perform tele-psychiatric visits for clients based in Kentucky. If you enjoy working on a team with bright, ambitious advanced practice nurses and are seeking the flexibility and autonomy of private practice, this is an excellent opportunity for you. - Conduct initial evaluations and collaboratively develop treatment plans with clients for medication, therapy or a combination of both. - Proactively follow up with clients at a minimum on a monthly basis to assess the efficacy of recommended interventions and ongoing care until treatment goals are achieved. - Comfortable providing various modalities of talk therapy. Qualifications - Master of Science in Nursing (MSN) - Active Kentucky Psychiatric Nurse Practitioner License - ANCC Board Certification - 2+ years of experience working in adult mental health - Strong assessment skills - Excellent communication and documentation abilities - Ambitious, client-centric work ethic - Must have own computer and a quiet, professional space to take tele-psychiatry appointments Requirements - Kentucky Nurse Practitioner License (Required) - ANCC Board Certification (Required) - DEA Certification (Required) Benefits - Flexible self-scheduling - Paid physician collaborators - No patient minimums - ANCC accredited continuing ed - Fellowship program for NPs as part of onboarding - 3-month new grad mentorship program - UpToDate subscription - Paid EHR and e-Prescribe - Employee assistance program - Primary care benefit for the whole family - Access to a cooperative designed for independent workers that offers finance and tax support and access to affordable group health insurance - Leadership development program - Teaching honorariums Company Description - A caring, spirited, and experienced team. We are nurse-founded and led. - Be part of a company that is truly making a difference in the world. - Work remotely with the full support of an expert team. - An international work environment that embraces diversity and inclusion. - Be part of a growing startup where you have the opportunity to help shape the company. - Company-sponsored in-person meetups (so far we’ve gathered in New York and Mexico!). - Fun and engaging company culture with regular virtual team events. - Competitive compensation. - Annual giving program - donation by Lavender to your chosen charity. - Book clubs and other community events.