• Ensure patient's safety by providing a safe environment • Directly observes identified patient(s) at all times during assigned shift • Provides activities as necessary for patient entertainment and treatment purposes • Removes items from patient room/surroundings that are potentially dangerous • Ensures implementation of patient safety protocols including but not limited to elopement risk, suicide risk, self-harm potential, fall risk, and risk of aggression. • Maintains patient's privacy and ensures confidentiality • Assist patient with routine activities • Assists patient with meal selection (as appropriate) • Assists with tray set up if no restrictions • Answers patient phone or assists patient in making calls • Notifies nursing staff to assist patient with clinical activities • Coordinate care with appropriate hospital personnel • Consults with Lead RN or assigned RN, Security, and other staff as needed • Reports intake and output to assigned RN • Reports observations about patient and patient's behavior to assigned RN • Reports changes in patient behavior to nursing staff in a timely manner • Document implementation of safety protocols • Ensures safety protocols are utilized according to policy • Documents implementation of appropriate protocols • Documents proof of observation and other protocols on flow sheet

• Define and execute the enterprise testing vision for application modernization programs • Establish a scalable Testing COE operating model supporting multiple modernization engagements • Create testing standards, methodologies, governance processes, templates, accelerators, and reusable assets • Drive continuous improvement of testing practices through automation, AI, and modern quality engineering approaches • Develop a multi-year roadmap for testing modernization capabilities • Define quality strategies for Mainframe modernization, Cloud transformation, Monolith decomposition, API modernization, ERP modernization, Custom application modernization • Establish validation approaches for functional equivalency, regression testing, integration testing, data migration validation, performance testing, security testing, user acceptance testing (UAT) • Ensure modernization programs achieve business continuity and production readiness objectives • Define enterprise-wide automation architecture and tooling standards • Lead implementation of test automation frameworks, API automation, performance automation, CI/CD quality gates, service virtualization, synthetic test data generation • Drive adoption of Agentic AI capabilities including test case generation, test data creation, defect triage agents, test execution optimization, equivalence validation agents • Establish measurable automation adoption and coverage objectives • Define quality policies, KPIs, reporting standards, and executive dashboards • Monitor program-level quality risks and remediation plans • Lead quality reviews, release readiness assessments, and audit compliance activities • Serve as the escalation point for major testing, quality, and release risks

• Underwrite new and renewal stop loss business in accordance with underwriting guidelines, risk appetite, and profitability targets • Analyze complex self‑funded employer group data, including claims experience, demographics, plan design, and funding structures • Partner closely with the Chief Underwriting Officer to develop customized underwriting and pricing solutions • Establish and maintain strong relationships with brokers, consultants, TPAs, and clients; participate in finalist presentations and renewal discussions as needed • Monitor portfolio performance and support profitable growth initiatives • Contribute to underwriting process improvements, product enhancements, and best‑practice initiatives

• Learn and maintain proficiency in all software required to perform job responsibilities, including Relius Administration. • Establish and maintain new retirement plans within Employee Fiduciary systems, including Relius Administration, Matrix Trust Company, and CRM platforms. • Prepare enrollment materials, participant notices, and other onboarding documents for clients. • Enter employee census information and conversion data into Relius Administration. • Maintain organized and accurate electronic records in accordance with departmental standards. • Assist with special projects and additional duties as assigned. • Comply with all company policies, procedures, and operational standards.