BlueCross BlueShield of Tennessee logo
BlueCross BlueShield of Tennessee

Bringing peace of mind through better health to our customers and communities

Correspondent

GeneralGeneralFull TimeRemoteJuniorTeam 5,001-10,000Since 1952H1B SponsorCompany SiteLinkedIn

Location

Tennessee

Posted

20 hours ago

Salary

0

Seniority

Junior

High School1 yr expEnglish

Job Description

Correspondent

BlueCross BlueShield of Tennessee

• Explaining policies, laws and regulations within correspondence clearly • Modifying correspondence documents and templates when necessary • Preparing correspondence received about insurance products, claims, accounts, services, etc. • Distributing and collecting correspondence letters and emails and processing outgoing ones • Working with internal stakeholders to obtain relevant information needed for correspondence • Backing up and/or providing assistance to other positions as needed • Working overtime as required

Job Requirements

  • High School Diploma or equivalent
  • 1 year - Applicable system experience (Facets, etc.)
  • 1 year - Customer service and/or claims experience
  • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
  • Proficient oral and written communication skills
  • Proficient interpersonal and organizational skills
  • Exceptional time management skills
  • Independent, Sound decision-making and problem-solving skills

Benefits

  • Health insurance
  • Remote work options
  • Professional development opportunities

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