Bringing peace of mind through better health to our customers and communities
Correspondent
Location
Tennessee
Posted
20 hours ago
Salary
0
Seniority
Junior
Job Description
Correspondent
BlueCross BlueShield of Tennessee
• Explaining policies, laws and regulations within correspondence clearly • Modifying correspondence documents and templates when necessary • Preparing correspondence received about insurance products, claims, accounts, services, etc. • Distributing and collecting correspondence letters and emails and processing outgoing ones • Working with internal stakeholders to obtain relevant information needed for correspondence • Backing up and/or providing assistance to other positions as needed • Working overtime as required
Job Requirements
- High School Diploma or equivalent
- 1 year - Applicable system experience (Facets, etc.)
- 1 year - Customer service and/or claims experience
- Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
- Proficient oral and written communication skills
- Proficient interpersonal and organizational skills
- Exceptional time management skills
- Independent, Sound decision-making and problem-solving skills
Benefits
- Health insurance
- Remote work options
- Professional development opportunities
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